NTB-National Tire & Battery

Anjela Bulaong

★★★★★

5 months ago

I had an excellent experience at NTB Tire & Auto Care. I came in needing a tire repair, and from the moment I arrived, the manager greeted me warmly and immediately asked how he could help. He personally guided me to the waiting area while his team took my car in for inspection. The waiting area was spotless, calm, and comfortable—something you don’t always find in auto shops. The staff were polite, professional, and genuinely respectful of my time. The service was done promptly, without any unnecessary delays. What stood out most was their honesty. They explained the issue clearly, gave me practical options, and never pressured me to buy anything. They focused on helping, not selling. That kind of integrity is rare. If you want quality service, fair advice, and a team that truly respects your trust, go to NTB. They make car care simple, transparent, and stress-free. Thanks to Manager Marc for helping me out.

Chris Martin

★★★★★

2 weeks ago

Was out in Texas on vacation with some friends and had a tire blow out on my car. Came through to this shop to get it changed and the front woman Cecilia was super friendly and gave me a great deal on a new tire 🤌 y'all saved my ass and are the freakin best 10/10 would come again!

rod willroth

★☆☆☆☆

2 months ago

I went here for an alignment. After inspection I was told I needed repairs totaling 4500 dollars. Sounded a bit suspicious. I went to a mechanic I trust and have used for years and he said there was nothing wrong with the Vehicle. I then went to a second shop for alignment they aligned the car and said everything else was fine. Always worth a second opinion!

Melissa Salgado

★★★★★

2 months ago

I went to the woodlands location. This place is great the staff is super awesome, I felt at home ! Marc & Chris were soo kind & helpful. I came in needing a tire & they even checked other things in my car as well as gave me tips oh how to keep up with my vehicle & choose good tires. Would recommend 10/10 they are always willing to give advice & have your best interest in mind.

Steph David

★★★★★

a month ago

I love coming into this NTB because the service is always excellent and the staff is super helpful and friendly! Marc has helped me a few times, and has definitely earned my repeat business! Awesome staff make oil change chores a lot easier! Thank you so much, y'all!

Celeste Davidson

★★★★★

a month ago

The guys at this shop were our saving Grace. We had a tire blowout on vacation . They got us in fast, fixed us up and also got the oil change done we didn’t have time for before vacation. They were fast and kind to all 6 of us and very personable and affordable. I would definitely recommend this shop.

Justin Gibbs

★☆☆☆☆

a month ago

I would NOT recommend anyone use this NTB location for any service for their own personal vehicle. We took our vehicle in for a simple oil change and tire rotation, and it took this NTB all day to complete the service. The manager that day apologized and told me that there were people training and he didn’t understand why it would take so long to change the oil. Upon inspection, they did not rotate the tires and I asked for them to complete that service the next day. When I pulled out of their parking lot, my car was making a new squealing sound from the engine bay. I took my car back the next day for the tire rotation and for them to evaluate the new noise that is now coming from the car. I was told by the manager on duty that they could not locate the source of the noise and they completed the tire rotation. Over the next month or so the noise became worse, and the transmission began to stutter. It is now at the dealership, where they have told me that the transmission fluid appears to have been mostly drained from the vehicle and never replaced. My car will now require a brand new transmission. My vehicle’s transmission operated perfectly the morning of dropping my car off at NTB, and when it left, it was making all kinds of noises. There’s only one conclusion that can be drawn from my experience.

Natalya Rodriguez

★★★★★

5 months ago

Thank you, Mr Mark for helping with my wheel and tires alignment fix. I was having a horrible day and have been to several other NTB locations where the team just could not get it right for some reason. I appreciate your kind support sir and if there are any further issues I will only come to this location to you and your team. Thank you!

K C

★★★★★

2 months ago

Came in on a Sunday to get my tire fixed that had a nail stuck in it. The team was knowledgeable and explained my options clearly, friendly & professional employees, clean lobby, quick service, and great price. Highly recommended. Will definitely come back!

Magdalena Ochoa

★★★★★

2 weeks ago

I have been to this location twice, and each time the service is amazing and the staff is extremely helpful. I made an appointment today for 10 am, got here at 9:30 and got checked in immediately. Then it was all done by 10! Amazing service all around

ricki luciani

★★★★★

a month ago

Close to home in Oak Ridge North. We pulled up and Marc took care of us right away. Very fast and efficient and I will definitely come back for my future needs, very satisfied with NTB Tire Service Centers. Ricki

Dawn Felicidario

★★★★★

Edited 5 months ago

When leaving hotel to go to a funeral, my tire was slow leaking all night. NTB was the closest and the best shop I had ever been to. I explained the leak but was worried about being late, so Marc aired my tires and said come back funeral to see what the problem is. I was at the funeral with time to spare, and when right over and they got me right in, found the screw that a broken off in my tire, patched it for me and had me on my way. I had to come twice because of the funeral at in total I was in and out for both services in less than 30 Minutes combined. Mark was phenomenal, but all the rest of the staff that I saw interacting with people were all polite, friendly, knowledgeable, and and no rush to make you talk faster and possibly not get all your questions answered

Alexis Channelle

★★★★★

2 weeks ago

Service was amazing!!! They had us in and out after having a nail in a rental car tire! Antis and his team kept us entertained and made sure we were well taken care of. Highly suggest if you need quick service with a smile!

Ashley Mayo

★★★★★

a month ago

Everyone who works here is super friendly and helpful. I'll definitely come back because the Store Manager, Antis, made sure I felt welcomed and kept me informed through the whole process. Thanks Antis!!

Andrew Streif

★★★★★

2 weeks ago

Everyone at NTB Mavis was very helpful in servicing my truck. They didn't try to push other things to get done outside of what I came in for. They did make me aware of what may be coming up soon so I can be ready for it on my next visit, which was very helpful and respectful. Sounds like this place was under poor management in the past but now Antis has it rocking. He tells you the real truth about what your vehicle needs and (more importantly) what it doesn't need. He treats your vehicle if it was his own. As long as Antis and his crew are managing/operating this location, I will be coming back. Great (new) crew, great experience!

Giselle Valdes

★★★★★

2 weeks ago

I had a great experience at NTB. The manager, Antis, and Christian were both very helpful. The mechanic, Kevin, was knowledgeable and efficient. Would definitely recommend them for great customer service.

Bryan Crosby

★★★★★

a month ago

I had an unusually large puncture and wasn’t sure if it was capable of being patched or plugged. Went to a couple tire shops who said I would have to wait 2 hours to even have someone come look at it. NTB Conroe was super helpful. They looked at it right away and made me feel like they valued my business. Great manager.