NTB-National Tire & Battery

V P

★★★★★

a month ago

Loser! 😎 Seriously Mike is a great asset to NTB. Super friendly and a man of his word. We are starting a 10 road trip and Mike made sure we were ready. Based on experience best money I’ve spent on tires. Thanks Mike

Staci May

★★★★★

2 months ago

Yaz greeted me when I arrived and was very helpful. She kept me up to date on how it was going and informed me about the price to expect. Overall the process went very well and I appreciate everyone there. Thank you!

bryson perdasofpy

★☆☆☆☆

6 months ago

I had a disappointing experience at NTB. I went in at 4 PM today for a small tire leak and decided to have my back tires balanced due to a vibration I’d noticed since my last rotation. The service took an excessively long time, and I didn’t leave until 7 PM. To make matters worse, when I got home and inspected my tires, I discovered that the tire they checked for the leak was missing a lug nut. This oversight is unacceptable and dangerous. I’m extremely frustrated with the poor service and lack of attention to detail.

Bob Van De Kuilen

★★★★★

a month ago

Just popped in here as my Avis rental car was alarming due to tire pressure and they sorted it immediately. Henny was the service agent and he was super helpful. Coming from NZ you can see that service in many parts of the US is excellent

Earl

★★★★★

2 months ago

Needed rear brakes. Both Mike and Henry were polite, courteous, and informative. Very professional people to work with. In and out in an hour. Perfect job with a fair price. Lifetime warranty on the pads too !!

Lindsey Goodwin

★★★★★

5 months ago

I found out how great this place is from a family member who's always had excellent experiences with both service and price for batteries and tires on her Dodge Grand Caravan and Chevy Equinox. My first experience for my Hyundai Elantra battery was top-notch also - Mike was awesome! He was extremely efficient, knowledgeable and accommodating. I couldn't have had a smoother experience, so I don't think you can beat this place!!

Taliyah Perry

★★★★★

3 months ago

I came in with only an hour left until closing and the manager still took care of my service without hesitation. Mike was very friendly, welcoming, and accommodating. They made a stressful situation easy and didn’t rush the job. Great customer service!I really appreciate them going above and beyond. Highly recommend!

Billy Newell

★★★★★

a month ago

We are grateful to the employees at NTB League City, Tx store who were so helpful to us after my daughter had two blowouts on the gulf freeway when she and several other cars hit a large pipe in the road that had fallen off a truck. A huge thanks to Lance, Henry, John and Toni who all played a vital part in getting her car back on the toad again. Great customer service !!

rey mota

★★★★★

2 months ago

National Tire & Battery made getting new tires easy and stress-free. The team was knowledgeable, honest, and efficient. They had my tires installed quickly and the car feels amazing. Highly recommend for tire service. Thanks Yaz u are amazing

Amy G-Z

★★★★★

a month ago

Yaz was absolutely awesome. She was very helpful and had a great personality. She even called me the following day to check on everything to make sure they did a great job. This is the only NTB I go to because of the great service.

s

★☆☆☆☆

3 weeks ago

They wanted charge over $500 dollars to change an idler arm on my 2500 diesel. Stated they couldn't align the front end without it. They were charging $408 dollars for a part from autozone that I bought for $136 dollars from the same place. I installed it my self in under 2 hours. At the end of the day the old idler arm had very minimal play in it. Beware of your pocket book here. This is my last visit here for sure. I have no trust in them. We will see if they align the front end today or say I need something else !

Aaliyah Brown

★★★★★

3 months ago

I’ve been to NTB several times now for an oil change, new brakes, and a full set of new tires, and every visit has been a great experience. The staff is always friendly, professional, and upfront about what my car needs. They explain everything clearly without trying to upsell unnecessary services, which I really appreciate. The work they’ve done on my car has been reliable every time. My oil change was quick, my brakes feel brand new, and the new tires made a huge difference in how smooth my car drives. They finished everything in a reasonable time and kept me updated throughout the process. Overall, NTB has definitely earned my trust. If you’re looking for honest, efficient, and quality car service, I highly recommend them!

ALEX MADRID

★★★★★

2 months ago

Exceptional customer service. They were quite busy and thoroughly explained the process and provided updates through the short waiting period. I never had to guess what was going on, what the status was, and before any work took place I was.consulted thoroughly and asked permission to began repairs. I was surprisingly shocked with the customer service and speed of the quality repairs provided. Ill be a long time and repeating customer.

Shannon Creech

★★★★★

3 weeks ago

I had an appointment on Friday, I bought tires online when they were finished. I pulled out onto the feeder and my whole car was shaking the brand new tires I had just bought were bad. John came out when I pulled back in their technician pulled my van back into the bay and checked it out. John came back in the service area and started to try and find some new tires for me. The earliest he could have gotten was Monday. He ended up calling another store and had them delivered Saturday morning which was amazing as I had a busy weekend ahead of me. Thank you so much for getting this handed and quickly. Van is driving very smooth now:)

Nathaly Oviedo

★★★★★

2 weeks ago

I Came Here After Discount Tire Told Me 3 Hour Wait , these guys got me in and out Within 5 minutes. Everyone was super nice & friendly . John & Levy Were Amazing! Fast & Easy . 10/10 recommended !!! Most definitely will be back.

Dtra Hilstock

★★★★★

a month ago

I've been to NTB in League City three times in the past month once with my daughter's car and twice with my car and I can honestly say that the service was impeccable. The honesty, respect and compassion that they show to there customers is unmatched they actually diagnose the problem first then talk to you about different solutions without trying to over charge you and if it don't need fixing they will let you know so you won't be spending unnecessary money. The times I've went to NTB I've always talked to Mike and Henry those two guys are amazing at what they do. Thank you so much for your honesty,compassion and integrity when it came to servicing my vehicles. Keep up the great work .

Brian Ramos

★☆☆☆☆

4 months ago

I took my car in for a tire patch, and somehow they ended up breaking my key fob and would not own up to it or take accountability. I gave possession of my vehicle to "Jasmine," the NTB receptionist. She claimed the key was already broken (Bladen lie), but when I went to turn the car on, the key failed to turn due to the fob being broken. Fresh glue residue was still on the key. I then spoke to John Guzman (store manager) and Henry Wadsorth (service manager), who then told me that none of the employees would be getting in trouble for their actions (which isn't the point). They then "spoke" to their crew, and no one owned up to breaking my key. They claimed I did it and that they wouldn't do anything for me. Don't waste your time at this location with sleazy workers with no customer skills. I gain nothing from this but an inconvenience and an expense. if they would have offered a solution I would not need to escalate this. If you want trust worthy work don’t come here.