About Business
NV Auto Repair is a leading Car Repair specialist serving the Naperville, IL, Naperville area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 5.0/5 rating from 67 verified reviews, their reputation precedes them. As a locally-owned business in Naperville, IL, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Naperville, IL.
Google Reviews
mahmoud Abushama
★★★★★
a year ago
I've been a customer of this shop for two years, and I can confidently say it's the best mechanic shop in the Naperville area. Rafael and Alex are true professionals who prioritize repairing and fixing over simply replacing parts, which sets them apart from most other shops. They are not only highly skilled and knowledgeable but also honest, punctual, on time, and very reasonably priced. I've had a range of services done, from basic maintenance like changing headlamps and brake pads to more complex work like transmission swaps, and I've never been disappointed. They approach their work with integrity and always do their utmost to provide the best possible . They are simply the right men for the job.
Anthony Riban
★★★★★
a year ago
Very satisfied with the work done to my vehicle. Alex is very professional and breaks down his diagnosis with detail. He understands repairs can be very expensive and will give you very fair price for quality service.
Hailey Montry
★★★★★
a year ago
I was in IL from out of state to look at purchasing a used vehicle. While out test driving something came up, and I stopped at an auto zone to have them see if any codes came up. Some codes came up and while talking to the associate there they suggested a mechanic just down the road to see if maybe they could take a Quick Look. They provided me the info for Alex Matos at NV Auto Repair. Not only were they super nice, you could tell they were in the middle of working on things but took a moment to listen to my situation, and take a look at the vehicle for me. Alex checked to see what codes came up, worked on Getty then sorted out, test drove the vehicle, checked the battery for me and listened to my questions and concerns about the vehicle in general. He gave me some advice for moving forward with the purchase of the vehicle, and really eased my mind on making this big purchase for my family. If I were located in IL I would be 100% switching my mechanic to Alex! You can tell they 100% genuinely care about their customers and not just making quick $$. If you don’t go here already, you really should!!
M Z
★★★★★
7 months ago
Alex did a great job communicating while he analyzed and fixed a banging noise in a back tire, he also did rear brake work (pads/rotors) and an oil change all at reasonable costs. I’ll be a repeat customer!
julie chesnut
★★★★★
11 months ago
Thank you Alex and your guys for the help with our electric scooter. Appreciate the effort and time you spent on the repair. We refer you to all our neighbors and friends for your efficient, quality and fair priced work. Nice to have someone like you in the area for all our automotive repair needs.
Karen
★★★★★
a year ago
We asked friends for a recommended auto mechanic and multiple people immediately responded that we should call Alex at NV Auto. They were right! Alex is amazing - he went above and beyond to service our car quickly. He honest, efficient, and explains everything thoroughly. Highly recommend!!!
madi mcclain
★★★★★
8 months ago
Alex was great helping me fix the brakes on my old car! He’s polite, down to earth and got it done quick without breaking the bank. Will be a repeat customer for sure !
Taylor H.
★★★★★
6 months ago
I stopped in from a recommendation from AutoZone and I'm so glad I did. I thought I was going to need a new alternator, but after he tested it, it was fine! I appreciated his honesty.
Candice Vogler
★★★★★
a year ago
I am beyond impressed with the service I received on my car today. Alex was able to fit me in, in a timely fashion. The cost of services are more than reasonable. I dropped my car off in the morning, walked to work across the street, and he even delivered my car upon completion. This is my new place for automotive care!
jessica brooks
★★★★★
a year ago
I just want to thank Alex for saving my car. It had some major issues that could’ve resulted in me having to buy another car (wheel bearing, tie rods, battery, and thermostat) Alex fixed it all for an affordable price and in a timely matter. He is amazing!
George Hunt
★★★★★
a year ago
I brought in my car after experiencing some acceleration issues and an engine light. Alex was incredibly nice, helpful, and informative. He listened and diagnosed the problem, helped get parts on a discount, and was able to fix the problem with my car immediately, no wait. I would highly recommend going to him with any kind of car issue. Very trustworthy, helpful, easy-going guy.
Juan Espinosa
★★★★★
a year ago
since NV auto repair is on route to work and my car needing brake work, I decided to stop and schedule a time to secure a free estimate as signage indicated, Alex Matos briefly met with me but explained he could not assist me since shop was closing soon. Asked me to return the next day in the morning. As I only planned to secure first estimate of multiple, I agreed. I returned to shop the next day and was immediately met by Alex with a positive and hopeful attitude. I explained my theory on what I my car needed. Alex quickly inspected car tires, brakes and associated parts. Alex explained the work needed to repair brakes, offered me options that would fit into my budget and others not so budget friendly but safer in the long run. Asking for his honest opinion, I asked what he would do if issue was with his car. I chose to take written estimate and return after visiting other local shops. Since Alex made me feel very comfortable and quote fell within my planned budget, I agreed to permit work on car planning to return when he contacted me indicating work was complete. Confirmed with Alex of likely window to complete work. Since window was relatively short for such work, I decided to wait while work being performed. 2 hours passed while work was completed. A brief test drive was performed to ensure safety. Overall, a very positive experience on all fronts. Alex was fantastic and the work as promised. I I will return to NV in the future. Customer service is top notch.
Mikayla Trevino
★★★★★
9 months ago
From the beginning, Alex has been nothing but great to me. He truly puts his customers first. Not knowing much about vehicle terminology and the issues I was having, Alex made sure to explain what the issues were so that I could comprehend easily. Not only did he do that, but he identified the issue and fixed it right away. It wasn’t an easy job, but he got it done! He wants nothing but the best for his customers and he made sure I was safe before anything else. Alex was a recommendation from Ron over at Autozone off of Raymond rd in Naperville. I will 100% be seeing Alex for any other mechanical issues I may have. He is the best!
Chad Mullen
★★★★★
7 months ago
I’m lucky enough to live just down the street from NV Auto Repair and decided to give it a a try when our Jeep was having some issues. Alex’s service was so amazing, his prices were fair, and he immediately earned our trust. Since then, we haven’t taken any of our vehicles anywhere else. He has 100% of our business and we’ve recommended several friends who have had the same experience. Go see Alex. He’s 10/10.
Muabon Paye
★★★★★
8 months ago
From the moment I walked in, Alex was incredibly attentive and committed to addressing every concern I had about the car I had just purchased. He explained everything clearly and made the entire process easy to understand. What stood out most was his honesty—he never suggested unnecessary repairs and took the time to thoroughly inspect the car before making any recommendations. As someone new to town, I’m so grateful to have found a mechanic shop that truly values people and provides trustworthy service. Thank you for making my experience such a positive one!
Kiron M
★★★★★
5 months ago
Alex is awesome. He's very easy to communicate with and he is honest about what your car does and doesn't need. I will definitely be going back to him the next time my car needs service.
J G
★★★★★
4 months ago
Alex is great. I had a check engine light on and he scanned my car then told me exactly what was the issue. He also installed my windshield wipers for free. Quick and painless, will continue to use him for future services.
Melanie Steele
★★★★★
2 months ago
Alex has saved me obscene amounts of money on my cars compared to the Maserati and Mercedes dealerships. He’s so fairly priced and I trust him with anything my cars need. I wouldn’t take my cars anywhere else. I texted him on NYE and asked if he could work on a friend’s car in on New Years Eve and he said no problem. It was really late notice and he still did it. He’s the best
Rachel Choice
★★★★★
a year ago
I would be hard pressed to find anyone I trust more with my car than Alex. After experiencing strange noises when I drove my car, I first took it to a popular franchise shop which proceeded to tell me it was an issue with my transmission (they also recommended I get new brakes.) After sharing the unfortunate news with Alex, he agreed to take a look at my car and found the REAL problem - my very worn down brake pads, rotors, and stuck pins on my calipers. And my transmission was absolutely fine. Alex quite literally saved the day, and I have such immense gratitude and appreciation for him and his entire team. 100/10 would recommend!
thamar1170
★★★★★
3 months ago
I Was referred to AV by the AutoZone down the street after my battery light came on. They weren’t sure if it was the alternator or if my screws were just loose. He mentioned that they were great guys and would help for little to no charge if it was the screws and he trust them. Rafael tightened my screws, but I ended up needing an alternator and Alex helped me from there. They’re Honest people. Extremely reasonable pricing. you can tell they care about people, not just in the business to make money but to help people. I would recommend anyone to them. They went over and beyond what I expected. They were able to help me and get me rolling again within a couple hours. Very thankful for you guys!
