O'Hare Accurate Auto Body

John Galati

★★★★★

4 years ago

We have had Accurate Auto Body service two of our cars. The first was 6-years old and required body damage and paint repairs. Their service matched the paint perfectly and the damage repair was imperceptible. Their repaired some paint damage to my car today and again the damage was repaired to my complete and very particular satisfaction. Their service is always polite and professional and their work is outstanding. Accurate Auto Body is the only source you should use for bodywork and paint service and repairs.

Ed Z

★★★★★

a year ago

Fantastic body shop in Naperville. Been dealing with there other location 10± years. Same great work and service only closer to home. Big thanks to Amanda and Jim. Could ask for nicer people to get you through an accident.

Jordyn Finley

★★★★★

Edited 4 months ago

Brung my vehicle here gets communication throughout the whole time. This is a good company. I recommend.

Stephen Rybacki

★★★★★

a year ago

Bob Kreinbrink and staff provide first class service for your auto body work. We have used them for both of our vehicles, one of which has been repaired several times. They are trustworthy, competent, and price services reasonably. Don't complicate your life. This is the business to use. Repairs were on a 2007 Lexus ES350 and 2012 Audi A6. Both needed work on outside mirrors and Lexus had front right bumper and passenger side damage.

Jonathan Keret

★★★☆☆

Edited a year ago

**Accurate Auto Body - A Disappointing Experience** I recently brought my Honda Odyssey to Accurate Auto Body in Naperville after a collision with a deer. Having no prior experience with local body shops, I chose Accurate Auto Body based on their Google reviews. Unfortunately, my experience was far from what I expected. I dropped off my vehicle on July 1st, and after nearly six weeks—yes, almost six weeks!—I finally got my car back on August 8th. Throughout the entire repair process, I received no updates, no status reports, nothing. Every time I called to check on the progress, I was met with the same vague response: “we are waiting for a part.” Adding to the frustration, when my car rental period ended, I contacted Accurate Auto Body to discuss the issue. I mentioned that my insurance company indicated that if repairs take more than 30 days, the body shop should cover the extra rental days. This concern seemed to fall on deaf ears. When I finally picked up my car, I expressed my dissatisfaction with the lack of communication and the extended repair time. I also mentioned that I was not happy about paying the full $500 deductible given the situation. Instead of addressing my concerns, I was simply handed the credit card reader and told the repair cost was $10,000. No apology, no acknowledgment of the inconvenience. For those who, like me, rely on reviews before choosing a service, be aware of what you might encounter here. The repair itself seems fine, but the lack of communication, extended timeline, and indifferent customer service made this experience a deeply frustrating one. If you value timely updates and good customer service, I suggest looking elsewhere. Update: Bob reached out, explained and clarified a few things, and also apologized for the lack of communication. I changed the review from two to three stars.

Michael DePuy

★★★★★

11 months ago

Repaired/replaced most of the sheetmetal on the left side of my new Tahoe. Beautiful job on fit. finish and paint. Detail oriented. (Replaced factory stickers). Looks better than factory new. Delivered ahead of schedule. Great customer advocacy when dealing with insurance company. Highly recommend.

George Stanley

★★★★★

a year ago

Had a rear window seal replaced on my 10 yo Porsche. First one did not install right and a replacement quickly ordered and installed. Looks great! Kelly and crew were super easy to work with. Definitely recommended.

Nodira Abdurashidova

★★★★★

4 months ago

Amazing service! Israel was fast, honest, and fixed my car perfectly. Highly recommend this auto shop!

Matt Halterman

★★★★★

9 months ago

Excellent experience! Car was done in a timely fashion and looks amazing. The team worked seamlessly with my insurance. They even handled my rental car return for me. Cannot rate highly enough!

Diana Torres Hawken

★★★★★

7 months ago

Today I went to O’Hare Accurate Auto Body and worked with Kelly Rohr, the Director of Operations — and let me tell you, she’s an absolute badass. Kelly literally went from behind the desk to under my car on the ground to inspect my vehicle, handled everything efficiently, and explained the situation clearly and confidently. She’s tough, straightforward, and refreshingly honest about what my car needed (and what it didn’t). I truly appreciated her no-nonsense approach and transparency. I would 100% come back here and work with Kelly again.

Brian Joseph

★★★★★

2 months ago

Very nice dispo, I was informed and out in less than 2 min. Pete was my bud tender, solid dude very nice and offered me some different options. Nice experience.

Aja Dixon

★★★★★

5 months ago

Although my vehicle was a total loss, Phillip guided me through every step of the claim process. Working with insurance is always questionable, but with Phillip’s help I was left with no questions unanswered. Zina and Phillip went above and beyond with their exceptional service, keeping me informed the entire time. If I could give them more stars, I would!

Oscar J Ruiz Alfaro

★★★★★

7 months ago

Really reliable family- owned company. The communication was great. The attention they gave me impressed me. They fought the insurance hard for every thing my car needed. I definitely would recommend this auto body shop to any person. The painter Efrain and the manager Gina did a great job on my car, also the rest of the team members. If you want to get the job done the right way, book an appointment for an estimate with these people, you won’t regret it.

bshallx72

★★★★★

3 months ago

I had a great experience with Philip and others at O'Hare Accurate Auto Body after my car was sideswiped. They strongly advocated on my behalf with the insurance company for the at-fault driver to ensure that they covered good replacement parts instead of the cheapest after market parts. They kept me up to date all the way and were a pleasure to deal with. Highly recommend.

Steve Keefe

★★★★★

2 months ago

My car was hit by road debris and I needed to get the hood and bumper repaired. I did some research and decided to have it fixed at O'Hare Accurate Auto Body. They submitted all the necessary paperwork though my auto insurance and kept us well informed on the repair status. I can usually notice small imperfections and I can say that they did a professional job in matching the paint and fixing every small issue from this accident. I will definitely use this shop for any future repairs.

JORD M

★★★★★

4 months ago

I recently brought my 2025 BMW 330i to O'Hare Accurate Auto Body Shop in Naperville after someone hit my vehicle, and I couldn’t be more satisfied with the entire experience. From start to finish, the team made the whole process smooth, clear, and stress-free. Throughout the time my car was in their shop, I received consistent updates and follow-ups from the staff. They kept me informed every step of the way — what they were working on, what was coming next, and when I could expect everything to be completed. Their communication was excellent and really gave me peace of mind. When I picked up my vehicle, not only was the body work done perfectly, but my car was a lot cleaner than when I brought it in. That extra level of care really stood out to me and showed how much pride they take in their work. Overall, it was a great experience, and I highly recommend O'Hare Accurate Auto Body Shop to anyone who needs body work done on their vehicle. The quality, communication, and customer service were all top-notch, and I’ll definitely return if I ever need anything in the future.

Samantha Reyes

★★★★★

a month ago

Great experience with O’Hare Auto Body Shop! The team was professional, communicative, and made the whole process easy. My car looks brand new — you’d never know it had any damage. The work was done on time and exceeded my expectations. Highly recommend them for quality and reliable service!