About Business
O'Reilly Auto Parts brings expert Car Repair solutions to the local community in Oceanside, CA, Oceanside. From Auto parts store, Auto body parts supplier, Car battery store to complex Car Repair projects, they maintain high standards of service quality. Local residents in Oceanside, CA appreciate their attention to detail, leading to a consistent 4.4/5 rating from 227 reviewers. By focusing on the specific requirements of the Oceanside, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Oceanside, CA and beyond.
Google Reviews
David
★★★★★
Edited 4 years ago
Needed to get a light for my license plate that went out. Asked the lady at the desk if there is anyone on staff who may know how to change it out. Her response was." Do you have a smartphone? Look it up on YouTube.". She could've responded a bit more helpful than that. Poor service. Well today they completely redeemed themselves with poor customer service. I went in there today. I didn't see that woman but the guy at the counter Heladio was extremely helpful. In fact they didn't have what I needed and he pointed me in the direction of their competition. After doing that I came back to finish my shopping here. Thanks for all your help with my key fob.
Steve Kallimanes
★★★★★
6 months ago
Excellent help at counter when returning part
Branden Brooks
★★
☆☆☆
7 years ago
I returned a part that I bought from another O'Reilly Store to this store. The guy that accepted the return didn't seem to happy about it. He snarled at me and suggested in the future I open the parts in the store to make sure they are not damaged before I leave with them and maybe I should have but no need to be a dick about it. I'll just stick with Auto Zone and pay a little more for their better customer service. The only reason this is 2 stars is because I got my money back.
April Schindler
★★★★★
5 years ago
Rachel initially helped me with getting the right windshield wipers as mine were going bad. She was very kind, assertive, and installed them for me even being shorter than me and that my truck was lifted. As I was going back into my car I realized it wouldn’t start!!! I knew I needed a new battery and she helped me find the right one also applying a military discount. Roy then assisted me inserting the new battery despite my old one was COMPLETELY corroded. Thank you so much to the team at orielly making my car issues so much easier for me. The customer service was amazing. Will return for future car needs.
L Reyes
★★★★
☆
8 years ago
Good service when they are not too busy. Otherwise the wait time is long to get your purchase done. Staff is knowledgeable. I believe Eric helped us last time and he took his time to answer our questions. Returns are easy. Prices are average.
nick gan
★★★★★
6 years ago
I came in for a replacement caliper slide pins on my Mustang that was not seating properly. Eric helped me out and explained to me that I had a performance package model and that it used a different part than the regular model. Eric sold me the replacement part and I was able to install it in less than 20 minutes! The next day I came into return the regular sliding pins and the manager credited me back the amount without any issues. They were very polite throughout the whole process, which was a refreshing change from the other chain stores. I would definitely recommend this store for all your car parts needs, since the people are very knowledgeable, courteous and genuinely care about the well being of their customers! Keep up the great work!
Guy Spangenberg
★★★★★
3 years ago
Had my battery and alternator go out today. Stopped into this O’Reilly and Mason assisted us. Not only was he incredibly helpful in his explanation, he went out of his way to help us replace parts even after his shift ended. He is an exceptional individual.
Michaela Mary
★★★★★
4 years ago
I had to replace my waterpump, decided to change my thermostat and radiator while I was in there. O'Reilly had the best customer service. They didn't always have all the parts I needed and sometimes they cost more (had to shop around) but they always have the best customer service. I feel more comfortable asking them any questions I have about my car.
Dunia Azizi
★★★★★
3 years ago
My father went there and he was so happy with the service that he has asked me to write a review. The person helping him, Roxroy Davis, is an excellent employee. My father was so thankful that he helped him with such kind and professional manner despite having language barrier. Thank you Davis for your wonderful customer service.
Rose Sporleder
★
☆☆☆☆
a year ago
Was just stopping in to pick up some lightbulbs for my car. I don’t normally go to this location. The line was growing, and there was only one person at the counter, helping the customers. You could hear this older lady in the back, an employee, talking badly about a customer who had called in with a complaint. I think this was very unprofessional. I will not be visiting this location again.
Debbie Crevoiserat
★★★★★
2 years ago
First time customer to O’Reillys yesterday and I was very impressed! Had a burnt bulb out needed a replacement and installed. Blake couldn’t of been more helpful to me! He was knowledgeable put that bulb in record speed and was very pleasant to speak to. I will be back and will letting friends and family know how great they are!
Paty Ramirez
★★★★★
2 years ago
Great service! Roxroy and Noah were super kind and helpful. They went the extra mile to help us switch out our car battery. We truly appreciate them and their excellent customer service. :)
Nick Eccles
★★★★★
a year ago
Fantastic service here. Andy went above and beyond to help me and a fellow costumer. Extremely helpful and friendly. I am glad I went here over other options. Ask for Andy and he will help you out!
La Famosa
★★★★★
a year ago
Andy was very helpful. 5 stars for his sevices and help . My vehicle had a sign on and he help me figure it out what was wrong . Was low on oil and he helped fill it up for me . He said he didn’t want me to drive it without oil and mess up my car . Very sweet young gentleman.
Cameron Chase
★★★★★
a year ago
Bought a brake light and some new windshield wipers and one of the employees Ethan asked if I’d like help installing them. I said yes so Ethan took time to help me install them properly. I appreciated the help and great customer service. Thank you Ethan.
James Bernet
★★★★★
a year ago
Please thank Andy at Oceanside store number 2892. I'm too old, fat, bald & stupid to put on the wiper blades, but Andy was very thoughtful, professional and kind to help us. My single greatest compliment is, we'll be back! PS: We came back a 2nd time today because Vivian and Shy were so awesome. It's a great store and we went twice today!
Marlene Marie
★
☆☆☆☆
7 months ago
I went in last week to have my battery tested and the lady who helped me was so bothered by it… She was so rude and unkind which was totally unnecessary. I ended up going somewhere else to buy a battery.
Reeff Reeff
★★★★★
Edited 3 months ago
Parts came from 2 different locations . Then got all parts on time , on first store STOP In MY COUNTY. The truck arrived on time. Top hats AND SPRING ISOLATERS. STRUTS.
Airand Abelardo
★
☆☆☆☆
5 months ago
Went to O’Reilly to return an old battery and had one of the worst customer service experiences ever. The manager, Sandra, was extremely rude and dismissive. I explained that I always drop off 5 core batteries, just like I’ve done before with the other manager, Cesar, and even confirmed with corporate. She argued, said it’s only 3, and told me I had an attitude — when she was clearly the one being disrespectful. On top of that, she spoke so close it was hard to ignore her bad breath — matched her attitude perfectly. Very unprofessional experience.
Russell L. Phipps
★★★★★
3 months ago
My car battery had died. I did buy a battery here and it was still under warranty. I came back here to my exchange my battery. They help me to replace my battery in my car. A very friendly staff. It did not take very long. They let me borrow some tools so I was able to change my battery in a really fast time. Thank you for your hard work and your fast reply to getting my car back to 100%.
