Old Ox Tire & Auto

Ted Phlegar

★★★★★

7 months ago

In 4 words: Honest, Efficient, Courteous, Professional. The relatively new owners and the staff of Old OX Tire & Auto are fantastic to work with. The communication is top notch, each recommendation is backed by test results, photos, measurements, and validation of the need for the work. Each car gets a full walk around inspection regardless of the reason for the visit. Both our cars have been serviced and maintained by these fine professionals. I am so very glad they moved into the neighborhood.

Peter Troost

★★★★★

3 months ago

Good price, good service, what more do you need. Bought a pair of tyres and also rotated my other 2, they topped up my fluid and gave my car a quick check, not bad!

Patrycja Dz.

★☆☆☆☆

a year ago

I went to Old Ox Tire & Auto because I heard unusual noises from my car when pressing the brakes and saw this shop has positive reviews online. They informed me that they would need about 1.5 hours to diagnose the issue, with a diagnostic fee of $90. I was told this amount would be deducted from the repair cost if I chose to proceed with them. After the diagnosis, I was informed that my rear rotors and brake pads needed replacement, with a quoted cost of over $700. I decided to call around and found that every other shop offered lower prices. Subsequently, Old Ox Tire & Auto called me back and revised their quote to slightly over $600, factoring in the $90 diagnostic fee. Despite this adjustment, their price was still higher than other shops in the area. I returned to the shop to decline their offer and stated that I would go elsewhere. The manager insisted that no one else would match the price I mentioned using “original parts” which I found to be untrue. They charged me over $270 for labor, which was significantly higher than other shops. I did receive a small discount, bringing my total bill to just below $600. The service took over two hours instead of the promised one hour due to the shop ordering the wrong part. The manager claimed that other shops would close and not fix the car the same day, which I felt was an unreasonable justification for their mistake. So at the end I ended up waiting for a few hours including everything. After the replacement, I noticed that my car still made squeaking noises while driving (not just when braking). Additionally, the day after, my AC stopped working—though I assume this is a coincidence (that’s what they told me) and unrelated to the brake issue as they told me I’ll have to pay extra to know what the reason for ac no longer working is. I returned to the shop with videos of the noises I recorded, but I was told to come back the next day. The next day I arrived 15 minutes late and was informed that they had taken another car. I agreed to bring my car back at a different time and returned at 12:30 pm. The manager was not present, and a new employee took my car for a brief test drive but did not diagnose the problem. They claimed not to hear any noise and did not check the issue further, despite my explanations and the videos I provided. I stated that noises happen randomly. I am dissatisfied with the service and do not recommend Old Ox Tire & Auto. Their prices were higher than other shops in the area and they failed to address the ongoing issues with my car. I advise contacting other local shops for better prices and service.

Lorenzo Valdez

★★★★★

5 months ago

Brought my car in with a flat some months ago and was so impressed by their professionalism that I told myself I'd never go back to a dealership for service. Needed brake work and a few other things this time, brought my car in and was ecstatic to get a detailed photographic inspection from them before authorizing the work...what dealership will do that? Needless to say, this will be where I'll be going for all future work. Thanks Old Ox!

Yiqing Niu

★★★★★

4 months ago

Such nice, patient, honest, and polite people! Helped me out with my tire issue and performed thorough checks. Super easy to make an appointment. Planning to take my car here for all the servicing needs from now on! 10/10 recommend 🌟

Nabil Daoud

★★★★★

5 months ago

TL;DR Full recommendation, especially for your older (and newer) Benzes This review is long overdue. I was first introduced to Old Ox on Langston in early 2025 as the owner of a beautiful 1984 Benz 380SL I was interested in was going to them for fixes. Amidst my purchasing, the car wasn't starting. Over a number of days and weeks, Noah at Old Ox worked diligently with me and the car to figure out what the issue(s) were and got it in perfect running condition for me so that I can enjoy the beauty that the 380SL truly is. Two things that I appreciated most: 1) Level of expertise. The guys here have decades of experience working on classic / vintage Benzes and when you're dealing with those cars, the last thing you want to do is take it to someone who is doing guesswork, potentially running up your bill but more importantly, jeopardizing the vehicle's integrity. As cars that you can't just diagnose digitally, Old Ox's expertise on the mechanics, drivetrain, and everything else allows them to know exactly what to look for and how to approach the diagnostics in the right order to ensure they're tackling the root. They're not the cheapest shop but when you're dealing with these kinds of cars, it is ill-advised to be optimizing for the cheapest and much better to go to experts. And when I say not the cheapest, they are also not exorbitant and don't nickle & dime you for everything. Well-priced for their service and expertise, IMO. And 2) Level of communication / transparency. As a newbie to these kinds of cars, Noah took the time to explain exactly how they were approaching the diagnostics and answered multiple questions that I desired for my own understanding. I still have a Notes sheet on my phone with all the edu he gave me on how my car was designed and is supposed to run. Additionally, he was always transparent in what things were mandatory to repair or just recommended (and why) and let me know what could be upstream after the current thing he was working on. Tbh, I probably held him on the phone too long sometimes as he worked to satisfy all his other clients. But I valued this very much. Car is running great (and she's a stunner) and I've found my go-to guys for any issues that come up with the Benz. If you have a vintage Benz, there are not many (or any?) shops / people in the DMV that have the deep expertise to work on them diligently like this shop so I recommend them fully. Thanks, Noah and Old Ox team!

Abilio Coreas jr

★★★★★

4 months ago

Very good experience. Needed to get work on a tire done fast and I was out of there faster than I expected! Service advisors were very friendly and take care of you! Highly recommend

Eren Ozbek

★★★★★

4 months ago

They were nice, patient and they kindly explained every detail of my car to where I had an understanding of what was going on in my car’s maintenance. I will definitely keep going to them and I fully recommend the mechanic shop, also my 9 year old car runs like a brand new car now😃

Samer Atawneh

★★★★★

4 months ago

I’ve owned my 83 W123 Mercedes for a few years now and it’s tough finding a mechanic in the DMV area that knows how to work on these cars - as well as find one who doesn’t come off arrogant, or making you feel robbed on the price. I am so glad I luckily came across Old Ox on a random drive one day and genuinely feel restored in my faith that there are truly honest good mechanics out there. Here’s a few reasons why: 1) When I first walked in I was treated with respect and attention amidst their busy day. They (Josh and Chris) were patient in hearing about my history with the car and what I was looking for them to check on. Just from that interaction alone I was feeling positive and hopeful in scheduling to bring the car in. 2) When I dropped my car off before going to work, they offered me a ride to my work office. They really did not have to do that, and it was not something I was expecting, but damn, that was pretty awesome and I really appreciate that convenience. 3) When the time came to review the details per their inspection of the car, ahead of an over the phone conversation, I was sent an over the top professional overview dashboard along with pictures and broken down detailed descriptions of each individual issue/matter. This helped provide tremendous clarity and context as to what we were discussing. 4) This isn’t my daily driver, but so far from what I can see/feel since driving the car home, it seems to be driving terrifically and in a healthy state :)

Jennifer Glufling

★★★★★

a month ago

As a woman, going to a mechanic can be intimidating. Theres always a chance you could be taken advantage of if you do not know a lot about cars. I didn’t feel that way at all. I had a few issues but they explained things simply and I didn’t feel pressured to fix everything at once. They told me what was most important. I will definitely go back in a few months for the rest of the needed services.

paul f

★★★★★

a month ago

2006 Mustang lost power. Long-time auto repair shop diagnosed timing chain problem and that it there could be other significant problems. However, they did not have the space to effect repairs (dismantling much of the engine). Only a mile away Old Ox Tire was prepared to take it on. In addition to the timing chain, the camshaft needed replacing along with related repairs. Old Ox kept me informed of what they were doing and the cost. They were easy to work with and the car now is running smoothly. Very good service.

Andrea McCoy

★★★★★

Edited 4 months ago

Best tire place in DMV. Quick and easy to make an appointment with fast service. They found a nail in and patched my tire at a reasonable price. The staff were friendly, engaging, and knowledgeable. They didn’t hesitate to assist someone who walked in just asking for air in a tire. That’s local business customer service you don’t get from large chains…and the world needs more of.

Amy Lofgren

★★★★★

a month ago

Bolt in my tire!! Jay and Chris and Dominic had the patch done in 15 minutes. Super nice, helpful guys with a great vibe! I even asked what other services the provider since they made me feel like they’re honest and trustworthy.

Patrick Gray

★★★★★

2 months ago

Great service for a classic car. Brought in my 1966 Thunderbird that was already in decent condition, but had some small problems. They brought it in, fixed the issues and had it running better than before. Took pride in their work and provided excellent customer service.

Maria Jordan

★★★★★

Edited 9 months ago

I am thrilled to have discovered Old Ox Tire & Auto, a reputable establishment that has surpassed my previous reliance on dealerships for automotive services. The shop’s reception area exudes a modern and inviting ambiance, characterized by its cleanliness and sophistication. Upon my arrival, I was greeted by friendly and attentive staff who promptly provided me with the necessary information regarding the service I required. They informed me of the upfront cost and maintained open communication throughout the day. Notably, they reached out to the dealership where my car was last serviced to ascertain its service history. The professionalism and expertise of the staff are truly commendable. I wholeheartedly recommend Old Ox Tire & Auto, although I hesitate to do so in the hope of preserving their availability and avoiding the need for excessive advance notice. Haha!

Will A

★★★★★

a month ago

Chris and team (what's up Josh), thank you for the amazing experience! You all sourced a brand new tire that's usually on backorder, but SOMEHOW were able to get your hands on a brand new replacement and got me in and out in the same day! The customer service was exceptional and I'm looking forward to doing business with you in the future. Stay Blessed

John Hassell

★★★★★

5 months ago

Excellent service. I take my vintage Mercedes to Old Ox that keeps my 1982 car with 200K miles in great running condition. They stand by their work and are always patient with my questions. You can’t go wrong with Old Ox!