P&M Automotive

krystal palmer

★★★★☆

Edited 2 months ago

My van had flat that couldn’t be fixed in the driveway on a cul-de-sac street. Not an easy angle to tow from in the driveway, but Kyla made it work! It took quite a bit of time and effort since the wheels weren’t in a great position. In addition to the driveway is not lining up well for a big tow truck, but she did a great job and got me to the tire shop!

Cindee Haider

★★★★★

a month ago

Marcus was great to work with. He was efficient and had a positive attitude! He made a bummer of an issue not so bad with his help and upbeat personality. Feb 20 2026 Flatbed tow truck. Not sure about pricing, as I used an automotive clubs advantages.

Frank Balke

★★★★★

3 weeks ago

Matt (675) responded to our call 03/02/2026 and quickly diagnosed the problem. He was patient and knowledgeable when explaining the testing results. He went through options for taking care of the problem and after listening to our circumstances, made recommendations that made sense for us. It really felt like he was giving us the kind of service he would give a family member. He not only solved our problem but ultimately improved our circumstances. Thank you Matt for taking such good care of us!

Beth Lil' Blue

★★★★★

3 months ago

Ivan was amazing. He was professional and polite. He treated my Jeep like it was his own.

Caren Braby

★★★★★

a month ago

Matt was my responder (assistance was requested for AAA service) and he came so very quickly to help me get my keys out of my locked car. He was incredibly polite and efficient and calm. He turned my chaotic mistake into a not so bad situation and got me on my way quickly. Thank you so much for a fantastic service!

Nikki Chapman

★★★★★

a month ago

I needed a tow to the local dealership from my home, I called AAA who connected me with Marcus at P&M Automotive. My car's engine interior was chewed up by squirrels making a home in the engine. They chewed through the alternator wiring, so I couldn't start the car. Marcus had it up on the flatbed in minutes and I accompanied him to the dealership, where he put my car neatly in a parking space and dropped me off at the service desk. Nice guy, great at his job and helped me deal with a stressful situation with ease. Five stars, call P&M Automotive if you need a tow!

Judith Brumley

★★★★★

3 months ago

My husband and I had need to call for AAA assistance on Friday evening, December 12, 2025, and Omar from P&M Automotive & Towing was the driver who assisted us. We had been run off the road a couple miles south of Amity and went into a deep ditch and up and over a large culvert and onto a concrete or asphalt driveway or road(hard to tell in the dark). A tire was blown and we had some damage to our vehicle; thought for sure we'd need to be towed. My husband and I are in our 70s and 80s; and my husband had a split cast on his left arm from some recent wrist surgery. Omar checked out the shock and undercarriage of the side of the car that hit the culvert, changed our tire, and had my husband check to see if the car was driveable. Since the car was driveable Omar said he'd follow us as we continued on to Salem. Omar was courteous, friendly, cheerful, and knowledgeable in what he was doing. And VERY, VERY helpful!! We want to say 'Many, Many Than You' s to him. We are very appreciative of his help. Please let him know that! (As another note here, what are the odds that the towing company Omar works for is the same one that my son, Bill Francis, works for as towing manager. Omar was as surprised as I was; said Bill had trained him. I would have to say "kudos" to Bill also, for doing such a good job of training his drivers. I know from Bill how hard it is to get good drivers and keep them, especially in what can be a super dangerous job.)

Charity Moore

★★★★★

4 months ago

Ivan from p&m automotive was fast, friendly and efficient when I locked the keys in the work van at a job in Salem. Highly recommend!!

Zane Bergmann

★★★★★

a month ago

Billy provided exceptional service. He was genuinely the nicest person I’ve ever encountered while having a tow truck service. I highly recommend him to anyone in need of such a kind and positive individual. Thank you again Billy!! Oh and he looks like Post Malone without the face tatts hahaha.

Tammy Hedrick

★★★★★

8 months ago

Fantastic customer service. Far exceeded our puck up time expectations. It was so hot outside, we fully expected to wait over an hour as advised by the AAA representative. Nope. Omar was there within 25 minutes. Thank you P&M for having amazing employees and super well maintained tow truck. Omar was awesome. Made a difference in our situation.

Josh Eakes

★★★★★

7 months ago

Had the pleasure of getting rescued by P&M today. Ivan@Truck#25 was courteous, well spoken and actually thought out how best to hook up the truck so as not to cause damage. I’ve had some rough experiences in the past, so this was quite unexpected. Thank you Ivan @ Team P&M!!!

dominic shepherd

★★★★★

3 weeks ago

Travis did a great job! He towed my broke down Mustang and was very gentle with it to ensure there was no damage. He was also clean, well spoken and very professional.

Mitchell Brown

★★★★★

a month ago

Just got a tow from P&M and Travis, He was quick to find me on the side of the road and hook up my truck. He was nice, professional, and we had a good conversation along the ride. Thank you for the good service.

Jared Grenya

★★★★★

2 months ago

Billy was truly outstanding. From the moment he arrived, he was personable, calm, and incredibly empathetic. What could have been a very stressful and anxiety-inducing situation instantly felt more manageable because of his attitude and professionalism. He took the time to explain things clearly, made sure I felt comfortable every step of the way, and treated me with genuine kindness and respect. It’s rare to encounter someone who not only does their job well, but does it with such care for the person they’re helping. I couldn’t be more grateful for Billy’s help today. Without a doubt, a five-star experience! He turned a tough moment into a positive one.

Mary J

★★★★★

4 months ago

PM Automotive helped us over two days, and both drivers were awesome. Steve assisted us first and was incredibly kind and patient during a stressful situation. The next day, Billy helped us and showed the same level of professionalism and genuine willingness to help. We truly appreciated how they handled everything. If I ever needed towing again, I would absolutely choose this company and would ask for Steve or Billy. Highly recommend.

Michelle George

★★★★★

a month ago

Billy was a light to my bad day. He showed up and made everything smooth. Highly recommend! Very professional and fast.

Queen

★★★★★

a month ago

Always the best service. The new 'Track ur Roadside Assistant' link is top tier. Billy was professional, on time, & kind when he arrived. I appreciated his reassuring words & friendly smile. Relieved so much anxiety during a stressfull time, thank you so much u guys!