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About Business
Pep Boys is a highly-reputable Car Repair service provider based in Palm Bay, FL. Pep Boys covers all facets of the Car Repair industry, with a focus on Tire shop, Auto repair shop, Oil change service. With over 471 reviews and an average rating of 4.1/5, Pep Boys is a trusted name in the industry. Their presence in Palm Bay, FL ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Rahzzia Edwards
★★☆☆☆ I have been a loyal customer of Pep Boys for years, which makes this experience even more frustrating. On 12/8/25, I paid over $300 for two front tires and an oil change. When I picked up my car, there was a very strong oil smell inside. Shortly after driving, my car alerted “low oil” and felt off. I returned immediately. I was later told the issue was caused by spilled oil that was not cleaned properly. I specifically asked whether any damage occurred and was told no. While I understand mistakes happen, this should not have occurred in the first place. On 2/25/26, I returned for a new battery ($268) and to have a dashboard code cleared. I waited for hours, paid, and left — only to realize the dashboard warning was not even cleared. I had to turn around and go back again. The next morning at 7am, my battery light began flashing. I had just been there the day before. While driving to work, my car displayed “faulty battery,” my steering shut off, and I was instructed to pull over immediately. I had to call a tow truck, which cost me $37, and I was stranded until 11am. At the time of writing this, I had already missed 5 hours of work and was still at Pep Boys waiting for the issue to be resolved. By the end of the day, I missed a total of 10 hours of work servicing my vehicle here. I was then told my alternator had gone out as well. I asked whether there were any warnings or issues noted during the diagnostic the day before when my battery was replaced, and I was told no. I was quoted $1,139 for a replacement. After I refused, the price was suddenly lowered to $996 — which still seemed excessive. I checked my dealership’s website and saw alternators listed for under $300. Even accounting for labor, the quoted price felt unreasonable. I declined the service and had my vehicle repaired elsewhere. I felt completely taken advantage of. This is unacceptable. Multiple visits, repeated mistakes, and a serious safety issue that left me stranded. I have lost wages, paid additional out-of-pocket costs, and experienced significant stress due to workmanship and pricing practices that should have been handled properly the first time. I trusted this company with my vehicle, and they failed to provide reliable, transparent, and safe service.
La Taurus Fuqua
★★☆☆☆ Super slow took over 2 hours for an oil change that had an appointment. Very disappointed wasted a lot of time in store. Definitely not feeling satisfied with waiting so long and not giving me a heads up it would take so long
Paul Erdmann
★★★★★ Needed tires on my wife’s car and I called and spoke with the manager Mike T and he was very knowledgeable about the different tires he had and was able to get me in for four tires and alignment same day. The store was clean and very well put together. Will definitely continue going for my vehicles needs
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