Pep Boys

Denise Baker

★★★★★

5 months ago

Was in town for a visit and service was outstanding. Jabari and Willis went above and beyond expectations to get me back on the road. Hands down will return if necessary, while in town. The location is a staple for Pep Boys. Thank you again Jabari and Manager Willis.

Chantelle Yandow

★★★★★

5 months ago

This location has the most friendly, helpful and knowledgeable staff! The managers stayed late to answer all my questions And they were very thorough trying to help me make the best decisions on the parts I needed for my truck. I highly recommend!

Linda Piantoni

★★★★★

5 months ago

The manager and the mechanic were exceptionally through in diagnosing the problem with my car. I was traveling from Fort Myers and the team was able to fix my tires and send me on my way. Even on a Sunday!

Alisha Sharp

★★★★★

6 months ago

As always this location always goes over and beyond to help my family and I. I've been buying tires from pep boys since I purchase my first car at 16. Even have living in 7 different cities in 4 different states pep boys world wide have all been the same. A family. Thanks guys!

Richard Roig

★★★★★

7 months ago

Been using pep boys for a couple of years now. The manager is Very Professional and Good customer service. The work done has been great. Good pricing Also. Thanks pep boys

Lynn Perry

★★★★★

8 months ago

Best Pep Boys in Tallahassee. All the guys are super helpful and polite, whether you're spending money there or not. I had an appointment at 8am on July 4th to get 2 new front tires. I was out and back on the road in 40 minutes- by far the quickest appointment ever, especially single it was a holiday with minimal staff. Thanks!

Gregg E

★★★★★

7 months ago

I see the owner reads the reviews so I’ll go into some details about my visit! I was a little worried when I pulled into the location as it wasn’t what I was expecting. I quickly noticed it was more of a shop than a store! I was pleasantly greeted by Jabari and checked in for my appointment. My break service was performed by David. He proved to be a great mechanic and worked on replacing my brake rotors. Great job David! Next, Joshua fixed my tire and I think performed my full synthetic oil change. Great job there too! Got a $50 off Veteran’s discount for that, Thank-you! Now back to Jabari (hey boss you need to fix his name tag, his named is spelled wrong). I cannot express how impressed I was with his professionalism and communication skills. What a great guy! I was there a few hours (not a jab, had a lot of work done) and watched as Jabari interacted with many customers. This man is very good at what he does! I’ve never met him before but left feeling like I had a new friend. That’s how you earn business! I’ll be back because of this team! Boss, this guys deserves a promotion or at least a raise! You are fortunate to have him working there….I would keep him happy😀! See ya next time!

Judy Alexander

★★★★★

7 months ago

Excellent customer service from my first phone calls with Joshua and Jabari to my interaction with Willis, who made sure the service on my car was perfect. Based on this experience, I will return to this location, and I will recommend this location to my friends and family members.

Benard Williams

★★★★★

6 years ago

A sincere thanks goes to Millie and her staff at Pep Boys for assisting me with purchasing tires for one of my vehicles. I must have called all over Tallahassee for a set of 35" MT's for my truck, and she was able to have one of her team members contact a surrounding warehouse, and have them in the same day. This is my second set of tires from Pep boys, and they were able to beat Discount, Mavis, and Tire Kingdom tire prices and deliver to the store within an hour.

Jill Burford

★★★★★

11 months ago

I have been using this Pep Boys store for many years and have always gotten outstanding service from all employees. They are honest and advise me what needs to be done to my car and do not try to make me feel that I am being taken advantage of just because I am female and do not know a lot about cars. I feel as if I am treated as a family member. I would recommend them to anyone.

Mya Russell

★☆☆☆☆

Edited a month ago

I was not informed of any pricing and when the person who checked me out called to get confirmation of me not being informed of price, he told him “Did I think it was free” can’t remember the guy on the phones name very unprofessional

Spiros Vallianos

★★★★★

a year ago

Pep Boys worked with me hand and foot. They were absolutely flexible in satisfying my wants and fair when having to do extra. Willis was tremendous - He kept me informed and gave me options on how we might proceed. The group of gentlemen I experienced were exceptional and provide outstanding service. May GOD bless all of them and their families.

Shaquon Locket

★★★★★

a year ago

This whole team has been nothing but professional, efficient, and extremely kind. I am very big on customer service and that is all that they provide. A big thank you to Mr. Chapman, Josh and Chase!! Keep up the great work guys. See you soon.

jill bass

★★★★☆

Edited 3 months ago

Customer service was great. Through with needs my car needed beside oil change Worked up proposal

LaQuanta Rosier

★★★★★

Edited 9 months ago

I always get excellent, high quality service here, and the staff is knowledgeable and friendly. They tell me exactly what is needed for my vehicle without trying to unnecessarily upsell. Most services are completed in a relatively short period of time, and I love the progress updates I get along the way. I would definitely recommend this location!

Art

★★★★★

10 months ago

Mr. Willis and the team here are knowledgeable and helpful. I felt confident in the recommendations and how Mr. Willis and the team treated the other customers. I feel comfortable and confident bring my car here. Thank you for great service Mr . Willis.

claudette Cromartie

★★★★★

a month ago

MR. JOSHUA WAS VERY KNOWLEDGEABLE ABOUT THE SERVICE I NEEDED AND GOT ME THE QUOTE. THE WORK WAS DONE IM A EXPERTDITIOUS TIME.