PERFORMANCE TIRE & SERVICE CENTER

Ray I

★★★★★

3 years ago

Performance Tire & Service Center are the best. I began using this company at the recommendation of GEICO. I had a GEICO claim with my vehicle and picked Ford to service my vehicle. After days of waiting on Ford's lot for service, GEICO recommended I use Performance Tire & Service Center due to their great service. I had my vehicle towed from Ford to Performance Tire & Service Center. Wow, was GEICO correct. Starting from the service representatives to the technicians you will get great service. Joanie is the best and has always been helpful, the other guy that works up front is too (sorry, I forgot his name, maybe Joe?). They keep my 2007 Ford Fusion in peak condition and running strong at its old age!! Recently my windows would not let down, they fixed this electrical problem with ease. They fixed numerous other issues... This company is very cost effective and will not try to rip you off and recommend services your vehicle does not need (like Ford has done in the past). I trust Performance Tire & Service Center over Ford. You can't go wrong with this company. I will continue to take my vehicle to Performance Tire & Service Center. A++++ service.

Debbie Edwards

★★★★★

10 years ago

Nice customer reps. They were very helpful when I needed four new tires for my jeep and they were competitive price wise. I like getting a good deal and good service. In no time they had my new tires balanced and mounted, almost like Nascar.

Paul McSherry

★★★★★

5 years ago

Performance Tire rocks! Used them to install my leveling kit and helped me troubleshoot an oil leak. Outstanding customer service and super courteous staff along with extremely reasonable prices have made a me a repeat customer. Would highly recommend them to anyone for tire, suspension or service needs.

Alex

★★★★★

Edited 3 years ago

I love this garage. I have been coming here for 15 years. This is one of the only car shops in Huntsville I trust to touch my car. They are happy to let me in the garage with them when my car goes in. This is especially nice since I like to carefully dial in my alignment specs. Joe and Joney run an honest business and it shows. Buy your tires here and you won't regret it! They spent an entire day diagnosing an issue on my Mom's Camry, and when they couldn't figure it out, they didn't charge us a penny. They have repaired my Nissans many times, big and small issues. I am very picky about my tires, and they are more than happy to oblige. Once, we had a miscommunication about the tires I asked for (my fault), and I didn't notice until after they were installed. They didn't charge me a penny to uninstall the incorrect tires and reinstall the correct ones. I had a friend bring their Missouri car here before their state inspection. They charged us only for the things that needed fixed, no charge for the inspection (a few suspension parts plus an alignment). The car went back to Missouri, where a crooked inspection shop replaced other suspension parts and didn't re-align the car. We limped it back from Missouri and they gave us a second alignment for free.

Tre Jenkins

★★★★★

4 years ago

Came by for a new tire since I had a puncture too close to the sidewall. Friendly service and had the tire I needed in stock. Rolled it right up to me to let me look at it too. Had the tire mounted, balanced, and installed in under 30 minutes. Great price too. Even pulled my car right up to the front door for me and gave me the keys. Couldn't ask for better service.

Adam Luechtefeld

★☆☆☆☆

4 years ago

Couldn’t be less satisfied with the service provided here. Brought my car here for AC service after a couple weeks of no air. After not hearing anything all day I called to check on the status of the repair and was told everything worked fine and there was no issue. Before the car even made it out of the parking lot the air was not blowing. We called the tech out to the parking lot to show him it was not working and they said we would have to bring the car back the next day. After rearranging schedules to get the car there two days in a row we were quoted for a $470 repair. After googling the parts I was able to order everything needed for $52 and completed the repair myself in half an hour. Performance tire has no regards for their customers time and apparently thinks their labor is worth about $800/hour

Mary Beth Lemoine

★★★★★

6 years ago

I COULD NOT HAVE BEEN MORE SATISFIED! I came from out of town with grinding brakes. I called Joanie - on a Friday, no less - and she told me to come straight away. They had my car up on the lift in no time at all, gave me an honest and fair estimate and told me that it would take no more than an hour. Shane finished the work, took a trial drive and handed me the key. While I waited, I watched their customers come in and Joanie and Joe knew most of them by name and asked about their families. The place was absolutely fabulous. I spent about 15' talking with Joe about how much he and Joanie do their best to serve their customers. I DEFINITELY recommend Performance Tire and Service in Huntsville, AL.

rudy pichay

★★★★★

4 years ago

Started bringing my Prius here a couple years ago after some bad experiences with the dealership service and I couldnt be happier! Originally went due to Costco discount, and kept coming back due to the excellent service by Jo and Joanie and the great work from all their service techs! Repairs are done in a timely manner and they have a spacious, climate controlled waiting area. Even brought my neighbor in for brakes for his handicap accessible van and you guys were half the price of the brake shop next to you! Thank you Jo, Joanie, and all of your technicians! You guys are awesome!

Catherine Cruce

★★★★★

3 years ago

Joanie was excellent in explaining every service that was being done on my Mercedes. The pricing was much better than the dealership could offer. And I am extremely satisfied with the service I received at performance and would highly recommend them to anyone in need of car service or tire sales.

BrownMoTo “MoToNooB”

★★★★★

a year ago

This shop will go above and beyond to make sure you leave feeling good about your vehicle and the knowledge of the people who worked on it, as others have said I will continue returning here for my daily driving needs. Joni is awesome to work with.

David Caughlan

★★★★★

2 years ago

I do all my vehicle repairs with Joanie and Joe at Performance Tire! Buy my tires here too! I recommend them to everyone that asks. They are top notch and so great work! I never ever feel like I am being overcharged for their services. They are super nice folks too!

Jimmy Parry

★★★★★

a year ago

This is a good shop. I could write an essay here, but I will summarize. There was a problem that I thought was their fault. They could have denied it, instead they made it right. They are a good honest shop. I will only take my cars here in the future. Joanie is awesome.

Nicholas Simmons

★★★★★

2 years ago

Quickest and best tire shop in Huntsville area! I called up there to see if they could get me in for an emergency tire replacement. my lady’s tire was sitting at 4psi and had absolutely no tread left, so i asked if they were booked for the day. they assured me they could fit me in so i limped the car over there and they told me it would take about an hour. to my surprise i was called up to the desk 25 minutes later and told i was good to go. great price on the tire and labor was competitively priced. all in all great experience and speedy service. Thank you all again so much for taking care of us today!

Micheal Upton

★★★★★

Edited 6 months ago

⭐️⭐️⭐️⭐️⭐️ I can’t say enough great things about Performance Tire in Huntsville! From the moment I walked in, the service was top-notch. Joanie at the front desk is absolutely amazing; she’s friendly, professional, and goes above and beyond to make sure everything is taken care of. She made the whole process smooth and stress-free, kept me updated along the way, and answered all my questions with a smile. The team here really knows their stuff, and it shows in the quality of their work. Fast, efficient, and trustworthy; exactly what you want when it comes to your car. Thanks to Joanie and the crew, I’ll definitely be coming back and recommending them to friends and family!

L H

★★★★★

11 months ago

I recently had an issue with my heater core that triggered the check engine light. They took the time to walk me through the possible causes based on the diagnostic code and were very transparent about the different repair options. I proposed some solutions and they explained what they would and wouldn’t recommend. Their pricing is fair — not the cheapest, but definitely not expensive either. I’d say it’s in the mid-range, and you’re paying for honest advice and dependable service. On top of that, they’re a Costco Auto Program partner, so if you're a Costco member, you can download a coupon via Costco for a 15% discount on parts and services, which is a nice bonus.

Brina Bat

★★★★★

7 months ago

Picture it: Its past noon on a Friday and you find a chonky screw in your tire and it definitely has a slow leak going on. You decide to go see if Joanie and Joe at Performance Tire and Service Center would be able to help you, because you got new tires from them, and they're been great! You walk in, say hello to the shop doggy, and Joanie greets you and says they are full-up for the afternoon that I should maybe try Mavis Tire so you can get it taken care of before closing—but if they cannot help you to call back and maybe they can squeeze you in at the end of day. So you call Mavis, make an appt., wait an hour, go by there, then the guy walks out, checks how much tread you have, then says your tires have tire rot (he points to the non-existent cracks in your treads to show you) He says tire rot voids the warranty on the patching. You look at him and questions your sanity a bit, because you know what tire rot looks like, so you tell him thank you but yeah, you aren't selling me any new tires, thanks, bye. So you call Joanie and pleadingly beg them to help cause you just almost got shystered. She says not a problem, come by at 4, we will squeeze you in! Now THAT is customer service and caring about people—a quality to be lifted up and praised in this day and age. And did they confirm my tire was free of tire rot? Hells yeah they did. I was in at 4 and gone on a perfectly good tire toot-sweet. Thank YOU ALL for your kick-ass, prompt and considerate service!

Charles Tanner

★☆☆☆☆

5 months ago

I made a big mistake by not checking the price before I had these folks replace my headlight bulbs. (I was in a hurry after work!) Maybe this review will keep you from doing the same thing. It was shockingly expensive to replace two headlight bulbs on my Rav4. They charged me $194.31 to replace two halogen bulbs. It took them 5 minutes to do this. I called Toyota the next day and they would charge $134.27 for the same thing, before my discount. So, I called Performance Tire back and asked them if they made a mistake. Nope! So, they are higher than Toyota and would not match them. They explained that the shop rate was .75 hours for the installation which was $109.00. Nothing they can do about this. Oh, and I went there because of Costco recommendation.