Google Reviews
sylvanus005 gwan

★★★★★
a year ago
Am a retired master sergeant recently visited" possible shop "and had an excellent experience! The staff was incredibly knowledgeable and helped me find the perfect tires for my new 2024 toyota venza vehicle at a great price i was also given some military discount . They provided top-notch service, and I felt they genuinely cared about my safety and satisfaction. The installation was quick and professional. I highly recommend "possible and sons "to anyone in need of tires or tire services. I’ll definitely be returning for all my future tire needs!
bria randell

★
☆☆☆☆
Edited a year ago
In July of last 2024, I was taking a road trip for my nieces birthday, and my alternator blew out. I found this shop online, and the mechanic said that he could fix it, no problem. We left the car there and stayed overnight at a hotel. The next day, the manager called and gave me a time that it would be done, so we checked out and walked back over to the shop. When we got there, the car was not done, and we had to wait an additional 4 hours in the July sun for them to complete it. After waiting, we went to pay for it, and we were on our way. Everything seemed to be fine, but then, when we were on the road, the front windows stopped working. We thought maybe it was because it was an older car and we needed to change the motor in them. As time continued to go by, lights began flashing on and off in the dashboard. When we would press the gas to go, the car would do this jerking motion (like pulling back and forth), and the lights (low beam) would go high and low randomly. We had no idea what was going on but again thought ok maybe it's because it's an older car. Eventually, the car got worse and worse. We had another mechanic look at the car when we got home. That mechanic stated that whoever put the alternator in didn't connect all the wires, so it's working over hard and blew out( So we had been driving around with random wires just hanging out, they didn't even connect it!!!!). The only people that touch the alternator was the mechanics at this shop(POSSIBLE& SONS) also above the alternator was the radiator, the mechanic also explained to us that somebody had cracked the radiator and tried to fix with some type of home remedy so the radiator was leaking fluid everywhere!!! Again, the only people that touch this car were the mechanics from this shop(POSSIBLE &SONS). They pretty much blew out everything in our system and left us driving around with a cracked radiator without even saying anything to us about it! We called autozone and they said the alternator comes with a life time warranty on it so if we can get in touch with the shop and have them speak to us, they can begin the process of atleast getting us a new alternator instead of having to buy a new one. I called the shop and left multiple messages but nobody answered or returned my call (which is the least they could've done after putting it in the wrong way in the first place) We gave them almost 900 dollars for this job, just for it to burn everything out a couple of months later. After paying more money from a different shop and having the alternator put in correctly, the car runs perfectly. DONT TRUST this place!!! They'll tell you they know what they are doing and leave you riding around with random, ungrounded wires. They obviously didn't know what they were doing from the beginning, and that's why they kept adding on time to when it would be done. Also, when we got their receipt, they only put the total cost of the job, they didn't do a breakdown of the work that was completed at the shop or the price of the alternator or labor, just a total. I've never seen a shop do this and now I know why. They knew they didn't place it in right and didn't want it to be traced back to them. Horrible experience!!! * That makes no sense that you have not received my calls or my voicemail, but you know the date that I called ? And plus I used the number on your website and the number on the receipt so if this is not the correct number, why is it advertised on your website. Also, there is no exaggeration on price. We thought it was high as well but since we were on the road and tried to be thankful and hopeful that someone from your shop wouldn't scam us we tried to ride it out but we were wrong, (wont make that mistake again). The guy first told us it would be 250 in labor, and then it went up to 300 and then ended at 350. Then you guys also had 50 dollar processing fee for a card. The alternator cost about 460. No exaggeration.
KESIA BRIGHTHAUPT

★★★★★
8 months ago
I really like possible and son's tire company they are so nice and and understanding. I really recommend them to anyone who want honesty and reliable work done on their car. Thanks you guys n God bless you all.
Munir Avery

★★★★★
2 years ago
Stopped in to fix a slow leak. No appointment. Fast, friendly, affordable service. Back on the road in less than 30 minutes.
Fonji Cletus

★★★★★
a year ago
The best so far they provide all types of service tires and mechanic
Woyu George Mbulav

★★★★★
8 months ago
Auto and sons is reliable company with very had working and efficient services. Testimonials from customers is a clear indication of hardwork and dynamics within the ranks of this company. Customer satisfaction is at best and we can only encourage such endeavors.
Smooth Heights

★★★★★
a month ago
They did a great job changing my radiator and it was done quickly.
Amanda Tobey

★★★★★
7 months ago
So fast and so kind. They took the time to tell me about a tool I should have in my car for future emergencies and patched a flat tire in less than 10 minutes. Would highly recommend!
Hannah Smith

★★★★★
4 months ago
Quickly patched my tire for a great price. Very nice and helpful. Highly recommend!
Maurice Whitfield

★★★★★
6 months ago
Ordered 4 Brand new tires, Possible and Sons got the tires the same day and put them on. Fast and Reliable. Highly recommended for great service and it showed
Chloe Mortenson

★★★★★
6 months ago
Fantastic repairs here, Festus is our man 👏. We came in with a busted front shock and tire rod and got fixed up in less than 24hrs for a really good price. Love these guys, they make tough days easy!
Mbah Collins

★★★★★
4 years ago
From customer service to car services and everything , they’re so professional. Low price for tires and services , hospitality. They are awesome. Took my car to 4 different places with engine problem, never get it fixed. But when I visited Possible & Sons. They turned my car to a new one. They don’t just fix cars. They do general diagnose and then fix it for you . I recommend their services to y’all. 100% trust.
Nalija Roark-Turner

★★★★★
6 months ago
Amazing I was in and out in less than 30 minutes from the second that I pulled up For a last-minute completely unexpected tire change. And it was not too expensive at all! They did an amazing job and were so friendly
Jeff Hudson

★★★★
☆
6 months ago
I stopped here on my way out of town. Very good alignment on my truck!! $4 credit card fee though 😳
Lala Robin

★
☆☆☆☆
2 months ago
Don’t spend your money with these people ‘ one thing about me I like to support all biss in my neighborhood I been living here for years ‘ these guys charged me 700$ to put a belt on my and to fix something with my gas on my 08 Honda odyssey ‘ a day ather getting my car me and my kids left stranded side of the road before the big snowstorm contacted them went there totally rude and disgusting didn’t want to help ! Until I again mention I really needed my car and of course he wanted more pay ! There rip offs !!! Stay away !! They will try to sweet talk you and make it sound good
Carter's Reviews CCMG

★★★
☆☆
3 months ago
I called yesterday to get a quote and I was very specific about my vechicle and what I need the gentleman said 60 for my service I said okay I will be back after work . Get there the guy try’s to up the price but I stood strong on my price that I was quoted . Then he mentioned a couple of things I needed so I agreed to allow them to work . When it’s time to pay on the screen says one price and I ask the guy was that the entire price and I get home I got charge a different price . Now I saw the signs but why the let the credit card machine reflect a false price if it’s more than that I will be calling today and my bank not cool at all . Not how you do business then he threw my receipt smh . They have done work on my car and were nicer than this experience. The machine should have stated the amount with processing fee not with out it that’s false information
Matthew Warbrick

★★★★★
5 months ago
I was in DC for a wedding recently, and had developed a very loud sound (which I thought was a bad wheel bearing) in the front right wheel. The owner had it up on the lift for 3 minutes, took it down, and test drove it with me. I was amazed that 90% of the noise was gone. I asked him what he did, and he said that the last shop who changed out my lower control arms forgot to tighten the axle nut. Since I drove 5 hours with a loose axle nut, the wheel bearing needed replacing too. The owner showed me everything I needed to know about what happened, offered to change out my brake pads as well, and had me back on the road within a couple hours. Same day service (on a Sunday!!), very good pricing, and someone who really cares about doing a good job saved my weekend trip from being a disaster. I cannot thank Possible & Sons enough for helping me out and getting me back on the road safe.
Chris Home

★★★★★
5 months ago
These guys are amazing - skilled and honest. Definitely my new go-to for any tire issues. I had a bolt lodged in my tire. I was planning to have to replace it, but they removed the bolt and inspected the tire and diagnosed that the bolt did not penetrate deep enough to warrant a replacement. They didn’t want to charge me but I insisted. I was in and out in 20 mins.
Alexia Nal

★
☆☆☆☆
2 months ago
Very bad experience here. They are not honest about prices and decided to charge a new fee after they completed a service. That’s not honest business. If we agreed on a break down of prices you don’t randomly decide that you are having a diagnostic fee because I didn’t decide to do the more expensive services. Highly recommend if you’re a woman to avoid. The customer service is poor and the guy looked at me when I was with my male friend saying I don’t understand how business operates. I stopped him right there and would encourage him to not belittle others like this. He doesn’t even know my experience or life. I told him it was very offensive and just paid the 80 dollars for an oil change when I was told 65….If you’re going to charge a fee, say that before taking my car. You can’t just decide that on your own. Do note it wasn’t an extra processing fee. Just a extra charge the guy that worked on the car decided. In addition, the oil change took 3 hours when we were told 1 hour. I’m not convinced that full synthetic was actually done. Very confused by the good reviews because upon stopping by so many things were off…
Ashland Johnson

★★★★★
2 months ago
We had a great experience at Possible & Son’s Auto Shop. They changed our oil and did an engine tune-up, including replacing the coils and spark plugs, after quickly diagnosing a misfire issue. From start to finish, they were clear, honest, and upfront with pricing—and never tried to upsell us on anything we didn’t need. They took the time to explain the problem, walked us through the fix, and did everything they could to keep costs down. The work was done quickly, and their communication was excellent—they kept us updated throughout the process via text, which we really appreciated. Special shout-out to Juslin for going above and beyond with exceptional customer service. These guys are hardworking, trustworthy, and truly great at what they do. They went above and beyond, and it shows. Highly recommend Possible & Son’s Auto Shop.