Precision Auto Works (Auto Repair & Maintenance)

Harrison Southwick

★★★★★

a year ago

Fantastic experience at Precision Auto Works! From start to finish, everything went seamlessly. The owner (Michael) was incredibly friendly and informative, making sure I understood every part of the inspection and maintenance process. The facilities were spotless and well-organized, which immediately put me at ease. Plus, the turnaround time was impressively fast - I was in and out quicker than I expected. I highly recommend this shop for anyone looking for top-notch service and a hassle-free experience. I will definitely be coming back for all my future vehicle needs. Five stars all the way!!!

Darryle Small

★★★★★

5 months ago

Excellent experience with the team at precision auto works Freddy kept me updated with the process from rental to repair and completion will recommend, excellent work and customer service thank you

Jessica Nicole Lissy

★★★★★

a year ago

I've been bringing my car to Precision Auto Works for about ten years. I have a 2012 GTI, and go there for state inspections, maintenance, and repairs. I'm actually quite embarrassed this is my first review for them because they are stellar. Mike and the team are super friendly. You feel like family. They're great at walking you through the process and saving you money where they can. If something unexpected comes up during the job, they immediately contact me to go over the options from there. In fact I've always felt a little bit like part of the team because of the consistent communication. Thank you Mike and team, ya'll are awesome!

Fausto Lima

★★★★★

a year ago

Mike and Elvis are like family. I've been bringing my cars here for years and have always had a wonderful experience. First it was my Porsche Turbo and now my Land Rover Defender Carpathian. Rest assured that your loved ones will be in good hands. Highly Recommend!!

Minas Styponias

★★★★★

a year ago

Had the pleasure of having my oil change performed here today and it was a great experience. I was greated by the shop manager, Elvis, who inquired as to all the details of my visit and the make abd model of my vehicle. He immediately got on the phone and ordered the manufacturer required parts so that they could perform my oil change. Being short staffed due to some employees calling out sick didnt slow them down in the least. I had the pleasure of having one of the shop owners, Mike, perform the work on my car. Start to finish Mike was a complete professional. He stopped several times to explain what he was doing and why just to make me feel like I was part of the work. He checked my tire pressure, fluids and even my brake pads. If this is what I got for an oil change, how would I bring my car anywhere else for more intricate mechanical repairs? I truly recommend Mike, Elvis and the guys down at Precision Autoworks in Long Island City! 👍🏼

D M

★★★★★

2 years ago

I got a nail in one of my car tires. I stopped by and dropped my car off to Michael and they took great care of my car & got the nail removed and patched the tire. On top of that, Precision is a certified service center for Mercedes Benz so I felt more comfortable dropping my car off knowing they are certified and have experience with my vehicle. Can’t recommend enough!! Thank you Precision!!

sydney almeida

★★★★★

5 months ago

Mike and Elvis are the best! Have been to them a couple of times now to get work done. I can always trust the quality and that I’m getting the best deal.

Richard Bill

★★★★★

8 months ago

I recently had to have my Jeep towed to Precision Auto Works (they have been taking care of my cars for nearly 20 years). Michael, Elvis and crew took great care of me as always, and I would not trust my vehicle to any other technicians in the city. They are communicative and thorough and I can't recommend them enough.

Karen DeMeco

★★★★★

11 months ago

I am happy to share a glowing review for Mike and his front office team member, Elvis, who recently resolved the “check engine” issue on my car with exceptional care and professionalism. As a woman, it can sometimes be nerve-wracking to leave your car with a mechanic, but Mike treats every customer like family. Mike and Elvis provide clear communication, honest diagnostics, and respectful service that puts me at ease every time. Mike’s approach is honest and straightforward—he only fixes what is necessary and explains everything in a way that’s easy to understand. Elvis at the front office is warm and efficient, making the whole process smooth and welcoming. Leaving my car with Mike and his team gives me a true sense of security and peace of mind, knowing that I am in safe, trustworthy hands. Their genuine care and family-like treatment make all the difference, and I highly recommend them to anyone looking for a mechanic who values integrity and customer respect above all else.

Amanda Gauthier

★★★★★

9 months ago

I can’t say enough good things about Precision Auto Repair! As a young girl who usually goes to her dad for everything when it comes to cars, I had an emergency flat tire and had to find a shop immediately to get it repaired. From the moment I walked in, I was treated with honesty, respect, and genuine care. Mike and Luis went above and beyond to make sure my car was diagnosed and repaired quickly and correctly. Mike was incredibly knowledgeable and took the time to explain everything in a way that made sense — no pressure, no upselling, just honesty and I felt like he genuinely cared about me. Luis worked on my vehicle and did an excellent job. The quality of the repair was top-notch, and you can tell he takes pride in his work. It’s rare to find an auto shop that’s both trustworthy and skilled, but Precision Auto Repair checks all the boxes. I left feeling confident in the work done and grateful to have found a shop in my community that I can rely on. Highly recommend.

Frank Cesare

★★★★★

2 months ago

Just had a battery changed - I was in and out so easy and efficient! Everyone at the shop was awesome to deal with! Front desk was polite and super helpful. Highly recommend.

Vincent Dong

★★★★★

2 months ago

I recently had a check engine light come up, came across Precision auto works with good local reviews. Turns out it was the Mass air flow sensor, but they did the diagnostic free of charge, flexible with scheduling, and had a quick turnaround time for the car. Would highly recommend for any of your car needs, and will be back for future maintenance!

Jason Reale

★★☆☆☆

2 months ago

Disappointed with Precision Auto. Took my car in for an oil change last month after taking a previous car in for service months ago and having a good experience. I expected to be sold on additional services because that’s what garages do and how they make their money, but I was disappointed with how predatory they were being with some of the services. For example, they recommended that I change the cabin air filter in my car (fair suggestion). However, to do so they were going to charge me over $200 (!) for the service; $100 for the air filter and 30 min or ~$100 in labor. For those that don’t know, you can get an air filter for your car for less than $50 on Amazon and replace it yourself in less than 15 minutes. Maybe if they were going to charge a reasonable fair price I would have gone through with the service. In any case, they do good work here but make sure you do you own research before approving any work. Don’t just take their word for it.

Nicky Deak

★★★★★

2 months ago

A+! As a picky car owner who is comfortable doing my own basic maintenance work, Precision Auto Works is one of the very few shops around the country I'd trust my car with. They know enough about cars and suspension to be able to do a custom alignment (which 95% of shops don't know how to do), they have incredible customer service with good communication, and they have good prices for the quality work they do. What more could you ask for??

ellee salon

★★★★★

2 months ago

Amazing service from the team at Precision! My rear door wasn’t closing properly and didn’t know if this was a body shop issue or a mechanic issue so since the garage is around the corner from us and had good reviews,I decided to give them a try- and I’m so glad I did! Elvis and Herbert took care of my car, giving me a clear idea of timeline and price- both better than expected! I absolutely recommend them!

Em Femme

★★★★★

8 months ago

I had an unexpected issue with rodent damage—rats chewed through some wiring in my Toyota (see photos!). Elvis, the head manager, was incredibly knowledgeable and reassuring from the moment I walked in. Michael, the owner, was also hands-on and made sure everything was handled thoroughly and professionally. They diagnosed the problem quickly, showed me the damage, and walked me through the repair options without pressure. The team was transparent with pricing and timelines, and they even gave me some solid tips on preventing rodent issues in the future. If you’re looking for honest work and a team that knows what they’re doing, Precision Auto Works is it. Huge thanks to Elvis and Michael for turning a frustrating situation into a smooth experience.

Keenen Thompson

★★★★★

a month ago

Precision Auto Works is the kind of shop you hope to find and then never let go of. From the first visit, it genuinely feels like family. Elvis, Sam, and Michael are all incredible to work with. They’re honest, straightforward, and actually take the time to explain what’s going on without any pressure or upselling. I trust them completely and wouldn’t hesitate to bring any of my cars here. Whether it’s something quick or more involved, the service is fast, the pricing is sensible, and the work is solid. It’s rare to find a shop that’s this reliable and this fair. If you’re looking for a place that treats you with respect and takes real pride in their work, this is it. I can’t recommend Precision Auto Works enough.