Google Reviews
Jack Li
★★★★★
Edited 5 months ago
Just dropped off my vehicle for repairs. Called beforehand with questions and Alex was very clear about the process, gave rough estimates of duration of fix. Drop off experience was very smooth. Update: Pick up was just as smooth. Received the vehicle with exterior and interior in very clean condition, and at full charge (guilty of bringing it dirty and very low charge). Damage is completely repaired.
Ram Roth
★★★★★
3 months ago
I was referred by my car insurance company. Excellent service from the team at Precision. Freddy was excellent at communicating and helping me get my car back as soon as possible. Very happy with the service and will come back if I need anything fixed on my car.
Makarius Demian
★★★★★
5 years ago
Simply world class. If you are looking for a trustworthy body shop for your car look no further than Precision. Finding a reliable body shop can be very tricky; personally speaking, I shopped around 10 different body shops before deciding to go with Precision. What set them apart from the rest? From the moment I entered the shop my car was treated like one of their own. While other shops gave off skeptical vibes, it was very clear from the beginning that Precision Auto are a core of professionals that are on YOUR side. The whole team from Avi, Ricardo, Kamal, and even the techs were very helpful in making sure that every detail was communicated and handled with tremendous care. I never felt left out in the dark while waiting for my car; on the contrary, I was constantly receiving updates and progress every couple days with pictures. The whole team worked rigorously around the clock to ensure that my needs were met. When I got my car back, I couldn't believe my eyes; they went above and beyond my expectations. As someone with an extremely tight schedule, I appreciate the fact that they stayed after hours to accommodate a pick up time. I seriously can't thank you guys enough! You made me fall in love with my car again. If you are on the fence about coming here, do not hesitate. You can rest assured the your vehicle is in good hands. These guys really know what they're doing. 11/10 would recommend
Barbara Marcisak
★★★★★
4 months ago
Fortunately, when I unfortunately bent a rim on my Tesla in a NYC pothole, I turned to Precision. Freddy took my call and gave me an accurate estimate. The repair was done and I drove away smoothly- as smoothly as the entire process was from start to finish (not including the pot hole jolt) if you want prompt, professional repairs, with friendly interactions, go to Precision.
Sm Murad
★★★★★
5 months ago
Took my BMW 330I with a broken mirror in and Precision Auto LIC, they got it done fast and my car looks better than before
Bebe Kovac
★★★★★
5 months ago
Precision, is an awesome autobody shop. My neighbor hit my car (2024 Volvo XC60-white) while I was parked and took the front bumper off. I went to Precision based on a recommendation to perform the work and Freddy, who was helping me was impeccable and professional. He made all the calls that needed to be made to the insurance company. They told me about 2 weeks and that's what it was. I highly recommend Precision for any type of autobody repairs, whether its through insurance or out of pocket, they are the people to go to. They do amazing work, thank you!!
James Cronin
★
☆☆☆☆
a month ago
Terrible experience, if you want to told one thing only to be ignored , this is your auto body shop, had my new Tesla towed to the location Ricardo ( Precision Employee) for 225.00 told me to bring it , at the end of the day Ricardo said he would provide me a price to fix front end, was never provided a price , car was at the wrong location, charged for storage because he never went an got car like he said he would.The following day I called at 8 in the morning, got Freddie at another precision location, was told he would call me back, never heard back all day until I called him , was told then I would be responsible for all charges until I signed a written contract repair agreement. From the minute the car got to precision all my call were handled by non English speaking employees , worst communication I have ever had to deal with !! Jim
Nicholas Farina
★★★★★
a year ago
An incredible experience coming out of a very frustrating situation of getting rear ended by a driver 4 weeks into getting our brand new R1S. I wouldn’t trust my car with anyone else. Not only when I showed up randomly was Ricardo gracious and helped out right away. But when I came back after working through the person at faults insurance company and their own fiasco, the experience was seamless with Precision. The final result is that you could never tell anything happened. The gentlemen that did the work were outstanding!! 5*s is not enough for them!!
Kaishuo Zhang
★★★★★
10 months ago
I can’t say enough good things about this shop! I had an accident in NYC while living in MA, and it was late, so I could only tow my car to a nearby tow yard. Thankfully, I found this amazing shop the next day. From the start, they were incredibly helpful. They arranged to tow my car from the tow yard to their shop and took care of all the complicated paperwork with the insurance company. Alex, in particular, was fantastic—friendly, understanding, and supportive throughout the entire process. They also got my car back to me in less than two weeks! And it looked even better than before the accident! A huge thank you to Alex and the whole team. I highly recommend this shop.
Henry Santos
★★★★★
4 months ago
Took my 2026 Tesla in for repairs and the whole process was completely seamless. Alex was amazing he walked me through everything step-by-step and made sure I understood what was being done. The car came out looking even better than before. I’m honestly so happy with the results. Really recommend this shop. Don’t think twice best spot around.
Angel Torres
★
☆☆☆☆
3 months ago
I decided to take a closer look at this business after my experience, and I know from experience that car dealerships aswell as repair shops almost always pay for fake reviews, and if you take a closer look at their reviews , some of the reviews they got are for services they dont even provide. With that said , I went to get my NYSI , I moved from Maryland where my car had passed with flying colors , and the moment I got the notification for my car , I knew immediately they were trying to grift me. They use terminology to impose fear , “ If you don't have us do this 700$ service, your at risk of losing your catalytic converter!” The part that upset me the most was that they wasted my time , they failed my car because of an oil stain in my shocks , and claimed it was completely blown. I responded , thats an indication of age and a sign that it should be replaced in the future. His response , are you a mechanic? How would you know whats best? At that point I shouldve taken him outside to my car and shown him what happens when your shocks are blown as he claimed . When they are blown and you put weight on it , your car will literally sink. Mine was firm and smooth as a lexus should be. Claiming it was blown and failing my inspection ( that passed in Maryland ) is just bad business and disrespectful. The bill was going to be 1,600$ at the end of it. I took my car to another shop , and they told me that it was a good suggestion, but my shocks were still healthy and being failed for it ln the name of grifting me deserves a poor review. I’ll be reporting this incident aswell as the other reviews claiming they tried to pull the same stunt (there are plenty past their fake reviews). I want to mention I only chose this place becuase New york state has it on its website for places to do an inspection, I will do my best to have this place audited and removed from that website. Last note , I asked for an emissions test , they never preformed it for me… big waste of time If your local to LIC and want to avoid this bad experience all together go a little farther out.
Roberto Hinojosa
★★★★★
a year ago
I had a good experience with these guys. They’ve fixed my model 3 twice. 1 small fender bender and another ding I got while parked. Most recently the repair didn’t exceed the estimate and the job got done in the time discussed. I also handed them a dirty car and the car came back nice and clean. They do my inspection every year. It’s a quick process on that front. I’m sure you can find cheaper repairs elsewhere. I go here because I want a quality job performed at reasonable price, I’m not looking for a cheap repairs.
Sherry Little
★★★★★
2 months ago
I want to Thank Precision Auto Works for taking care of my car. I am truly satisfied with everything. I want to give a special Thank you to Mr Freddy . He was thorough and very professional. If you need your car taking care come here . They are excellent. Thank you again .
Manuel Morales
★★★★★
4 months ago
A great job on restoring my Volvo xc40, after a rear end crash in 2024! It took a little longer because restoration was complicated. The result is that my car looks like new! The team kept me updated on repairs, nearly on a daily basis: via texts, photos and videos. On the day I took the car to repair, the Manager drove me home! I highly recommend Precision Auto Works of Astoria, L.I.C. And I would not trust my car to be restored by anyone else!
Chloe Carter
★★★★★
5 months ago
I had a great experience with Precision Garage! My reverse camera had been pushed in, and they managed to fix it last minute on the same day. They sent me to their partner shop, where I was greeted with a smile by several very helpful men who had already been kindly brought upto speed with the issue I’d explained. The whole process was quick, professional and friendly. Wonderful customer service — highly recommend!
CF ONE
★★★★★
3 months ago
Last month, my wife crashed our Tesla Model Y, and our friend recommended we call Precision Auto Works of Long Island City. From the very first phone call, they were incredibly helpful. The representative, Alex, took care of everything for us. All we had to do was report the accident to our insurance company, Alex handled the rest. Our car was towed right from our driveway and returned to us looking like nothing ever happened. Alex managed every step of the repair process, kept in touch with our insurance company for approvals and payments, and provided regular updates along the way. At the end, all we paid was our deductible. We were initially worried after hearing so many horror stories about auto body shops, but Precision Auto Works truly proved to be the exception. Their professionalism, transparency, and dedication made the entire experience stress free. I’m so grateful for the recommendation from our friend and hope our story helps others choose Precision Auto Works for their body shop repair needs. Thank you, Alex and the entire Precision team, it was a pleasure meeting you. Hopefully, next time it’s by choice and not by accident!
Leydis V.
★★★★★
a year ago
Amazing service! My car was repaired within 3 weeks and was left impeccable. The shop took care of communication with my insurance and with Tesla which was great. Josh was very helpful, constantly providing updates on the vehicle and available for any questions that arose. Highly recommend.
Jay McBride
★★★★★
3 months ago
I took my 2020 Nissan Pathfindee here through GEICO insurance for a collision. I was initially checked in by Eric who was extremely knowledgeable and helpful. He was very clear on the procedure, what to expect and helped me with both a full understanding of the process as well as helping me interface with my insurance company. At that point, another associate Freddy took over and gave me a number to text and communicated with me with clear timelines and progress throughout my whole experience. The team finished earlier than expected and not only did a spectacular job, but cleaned and shined the car as well. I don’t think the car looked this good when I bought it from the dealer. World class service and a stellar team. 11/10, would come here for service again.
Steven Mendoza
★★★★★
3 months ago
Precision Auto Works LIC is hands-down the best shop I’ve used in NYC. The team is honest, quick, and super professional. Alex was great — he walked me through everything, explained what needed to be done, and made the whole process stress-free. Prices were fair, the turnaround was fast, and my car came out looking and running perfect. Highly recommend them if you want quality work and people you can actually trust. I wouldn’t take my car anywhere else!
Yasmeen Saleem
★★★★★
3 months ago
Had an amazing experience at Precision Auto Works LIC. From the minute I walked in, Alex was incredibly helpful and straightforward. He took the time to go over the issues with my car and never made me feel rushed or pressured. The work was done quickly, the price was reasonable, and the quality was excellent. It’s rare to find a shop that’s this reliable and transparent. I’ll definitely be coming back and recommending them to everyone I know.
