Precision Tune Auto Care

ladonna hall

★★★★★

a month ago

Kameron and his team were very professional, knowledgeable, and extremely helpful. They took great care of my vehicle and repaired all the issues at the time. There was even an issue after I left and they graciously to care of it as well. I will definitely be a repeat customer!

Demira

★☆☆☆☆

3 months ago

I highly recommend avoiding Precision Tune Auto Care. They completely misdiagnosed my car and tried to charge me nearly $2,000 for a repair that wasn’t even the real problem. I took my car to a professional shop afterward, and they fixed the actual issue quickly—and it was something small. I also found out Precision Tune switched out the clamps on my coolant hose, which caused my car not to hold coolant and start running hot. That never happened before I brought my car to them. It feels like they were creating problems just to charge me more. My car still isn’t the same after trusting them. Save your money and go somewhere honest.

Oak Doe

★★★★★

3 months ago

Everyone at the West Columbia location is so nice and very easy to work with. They’ve never tried to talk me into anything I don’t need. Always do great quick work. 10/10 I will continue to bring all of our vehicles to them.

Patrick Smith

★☆☆☆☆

6 months ago

Fair price, nice customer service, but unreasonable delays. I took my suburban to get a transmission swap. Shop employees told me it would be just under a week to complete. The work took exactly a week to the day for them to get the new transmission in place. That was reasonable. The shop even worked with me to get the job paid fairly. The problem was with the third party entity they used to reprogram the truck before they could release it to me. That party didn’t show up when requested therefore I couldn’t get my vehicle back until they did. Mind you they didn’t show up on the Friday they were requested before a holiday Monday making it longer until I could get my vehicle back. Then they still showed up at the end of the work day on Tuesday when I could no longer make it to pick up the truck. Nearly a week later I finally was able to retrieve my truck from the shop. At the end the shop seemed severely apologetic but offered no service or discount to account for their delay and putting me in a bind without my vehicle longer than scheduled. I would suggest getting your service at a shop that can do the complete job without the need to wait on another company to finish the work.

Mike Jacob

★★★★★

a month ago

I've taken 2 cars to them and each time they have taken great care of me and my vehicles. They will absolutely go above and beyond to help you.

angee cox

★★★★★

Edited 2 weeks ago

Cam was great and so was the tec that looked at my brakes on my 2017 city express van to sure make sure I'm safe while doing my job

Christina Follow my TikTok

★★★★★

4 months ago

I went to them to get my speakers changed, it took maybe 20 mins, really fast sounds great OEM (I believe) and covered under the warranty with my car. Even if I have to pay out of pocket, these guys are worth it, not shady and straight to the point.

Brad Pardee

★★★★★

5 months ago

Had to make a quick change on service shops and ended up at Precision Tune. The manager Ronnie and staff jumped right on our truck and had us back on the road in a day and a half. It wasn’t an easy situation but they didn’t disappoint. Thanks Ronnie and Cody for an awesome experience!

Madeline

★★★★★

2 years ago

Came in on a Saturday morning. Very kind and welcoming staff. $55 for an oil change in a Ford focus. Clean and nice smelling waiting room with coffee. Thankful to have found a nice place to bring my car.

Koty Kelly

★★★★★

7 months ago

I stopped in this morning at was promptly greeted by this locations manager Ronnie, who ensured my experience at Precision Tune was excellent. Ronnie was fast, concise, explained everything well and did not try to upsell me items I didn't need. Kody, the technician who worked on my vehicle was very knowledgeable, friendly, quick in his work and diligent in his findings. I would absolutely recommend this location to anyone looking for a shop that is PROVEN capable, swift and operates with the highest degree of integrity. If I could give a 10/10 I would.

John Vadala

★★★★★

Edited 3 months ago

Professional, knowledgeable, fast, friendly service. The manager Cameron is friendly and trustworthy. Take all my vehicles here.

Codey Riddle

★★★★★

8 months ago

Normally I do my own oil changes, tire rotations etc. but my drain plug on my oil pan was stripped and I was unable to get it off. The staff here allowed me to use my own filter and oil that I already purchased and they were able to get the plug off and get the job done. Thankful for these guys. Great place. Highly recommend.

Ramzey Black

★★★★★

6 months ago

Brought in my vehicle for an oil change and an issue I was having. They diagnosed the problem and got it fixed same day for a good price. Highly recommend.

Sally Crelia

★★★★★

10 months ago

Ronnie and Cody are the best! Our car broke down, literally, on the highway just outside Columbia, SC, at 6pm and they stayed open late just to make sure we got what we needed and safely. Fabulous customer service, friendly and courteous and reliable. Highly highly recommend!

Robin Priester

★★★★★

11 months ago

Great service Mr. Rodney W. & his staff are awesome at store 2817 Augusta Road location. They got me in fast worked on my vehicle handled the headache with my warranty company. I Walked away feeling like I was driving a brand new vehicle. That hour drive was worth the drive.

Abbi Mccor

★★★★★

7 months ago

Store manager Ronnie was awesome! Him and his technician took really good care of me and my car and I will definitely come back for all my car problems!! Thank you guys!

sherwin simon

★★★★★

11 months ago

I had a flat tire and had a spare tire in the trunk not on the rim. Ronnie the mgr got one of his techs to take my tires to a nearby tire shop to get them switched over. He went above and beyond his service. He didn’t have to help me out. Very nice people here!!