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About Business
Conveniently located in Hutto, TX, Preferred Dent Repair has established a strong presence in the Car Repair market. They have specialized expertise in Auto dent removal service, Auto body shop, making them a top-choice Car Repair specialist in Round Rock. Backed by 15 satisfied customers, they currently hold a prestigious 4.9/5 star status on our platform. They take pride in serving the diverse needs of Hutto, TX residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Preferred Dent Repair is the go-to destination for quality and service in Hutto, TX.
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Google Reviews
Kammie Bruce
★☆☆☆☆ Was approached at my home after a hail storm, was promised that if I brought in multiple cars for repair they would wave all deductibles and give me 200 for every additional car. I brought them two vehicles. Was told it would take 7-10 days for the work to be done on the first vehicle, it took over 3 weeks. When I picked up my vehicle the tail light wasn’t replaced, and my passenger sun visor was missing. They couldn’t find the visor so I had to wait and bring my car back to replace both the light and the visor. I left them my second car for repairs they told me it would be done in a few days, they continued to give me excuses and extending the completion date. It took over 3 weeks to get my second vehicle back. When I went to retrieve it the handle above the door was not reinstalled, so I had to tell them and wait for them to install it. There were shoe prints on my beige leather seats, where they stood in the seats without protecting the seats. Each one of my vehicles had their own insurance claim, so there was two separate checks and two separate deductibles. My insurance company reimbursed my deductible to me and added it to each check. I gave them the first check when I picked up that vehicle. At that time they gave me a check for the first deductible. When I came to pick up the second vehicle and I went to pay them the second check they told me that they didn’t have any checks so they would Venmo me the second deductible in a couple days. Two days later they said they were sending me the money but never did. I spoke with same guy that originally came to my house asking for my business and he said oh we only wave 1 deductible per claim. I said that each vehicle has their own claim and own deductible, and that is not what was said when we first talked. Then he said he has never had an insurance company put the deductible in the check. He then said we want you to be happy so we will give you your money. He has told us over the last week oh I will have it for you tomorrow but has never gave it to us. Nor did we get the 200 for the second vehicle. We asked for paperwork/receipt for the work done on our cars they will not give it to us. Now they will not respond back to our calls or text messages. They have poor business techniques, and will say anything to get your business.
Debbie Nelson
★☆☆☆☆ Repairs included replacement of a sensor in the rear bumper that controls parking assistance. Somehow the rep cut a wire. Should not be a big deal but no one will talk to me about it. I've been trying for months.
Arlice Harris
★★★★★ Preferred Dent Repair customer service was awesome, Kevin kept me update on the process from claims, parts and date of completion on my vehicle. The repair on my vehicle was immaculate, looks great.
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