Preferred Dent Repair

Chad Quigley

★★★★★

2 years ago

Highly recommend this company. I was very concerned with the amount of damage to my vehicle, but they walked me through the process and had it fixed within days. Good as new!

Drew McCoy

★★★★★

2 years ago

I used these guys in 2021 to fix the hail damage on my daughters car. They did a great job so I had them fix my truck and it looks great. Friendly guys too

Isabelle MacWherter

★★★★★

2 years ago

Danny was super helpful with the whole process. He helped me file my claim and get me in a rental quickly. My car looks great!

Matt Reynolds

★★★★★

2 years ago

You can’t go wrong with Preferred Dent Repair! Daniel, Ryan and Billy were all great and very professional. They took care of my Power Wagon and made it look brand new again! Highly recommended!

alma Campos

★★★★★

2 years ago

Excellent service. Friendly staff! They picked up my vehicle from my house they provided a loaner car. All this from the comfort of my own home! They did an amazing job. Definitely recommend and will use them from now on.

jessica routt

★★★☆☆

2 years ago

Friendly staff and they did a great job fixing the hail damage. My advice as a lesson learned, is to take pictures/video of your vehicle when you drop it off, especially if there is a laspe in time between having the adjuster take pictures and dropping it off for repair. This will help settle and clarify fault of any new damages when you get your vehicle back.

Abel Martinez

★★★★★

2 years ago

Had fair amount of hail damage to our two vehicles . I had an appointment with a Round Rock repair shop who put us on a waiting list. No telling when they would get to us. Blair Wright stopped by my residence and said they could get my vehicle in the shop that day. Needless to say they did an excellent job. My vehicle looks better than the day I bought it. They worked with my insurance company throughout the process without a hitch! Thank you Blair!!

Jack Osborn

★★★★★

2 years ago

These guys are super helpful and very efficient. They got my car back to me in 5 days looking brand new! Highly recommended using Preferred Dent Repair

Josh Abel

★★★★★

a year ago

Had a great experience with Preferred Dent Repair. My car looks like new after getting some extreme hail damage. Kevin couldn’t have been nicer, was extremely responsive, and kept me informed every step of the way while my car was being fixed. Highly recommend.

Renato Marquez

★★★★★

2 years ago

I recently had an outstanding experience with Preferred Dent Repair after my Subaru Forester suffered hail damage. From the get-go, their service was top-notch, offering a convenient pick-up and drop-off service that made the process stress-free for me. They even provided a rental car, ensuring I wasn’t left stranded without transportation, which I deeply appreciated. Communication was a highlight of my experience. The team kept me informed every step of the way, ensuring I was never left in the dark about the status of my car’s repairs. They handled the insurance claim on my behalf, which was a huge relief. My insurance covered the repairs, and Preferred Dent Repair made the entire process seamless. A special shoutout to Arion, who was fantastic to deal with. He managed the transaction smoothly and was incredibly professional, making sure all my needs were met and questions answered. The quality of work on my car was exceptional, and it now looks as good as new, with no signs of the previous hail damage. I’m giving Preferred Dent Repair a well-deserved five stars for their excellent service, communication, and quality of work. They truly went above and beyond, and I couldn’t be happier with the outcome. Highly recommend to anyone in need of dent repair services!

J

★★★★★

2 years ago

Had one of the reps (Blair) come to my home and picked my car up for me and dropped it back off when it was done, he handled the whole process to file the claim for me etc! Super happy with the results & definitely recommend coming here for your hail repair! The whole staff is super efficient & have amazing customer service!

Pamela Hunt

★★★★★

a year ago

My vehicle had hail damage from a couple different storms this summer. While driving we saw the sign for Preferred Dent Repair. I called and spoke with Daniel. He explained that they would work with my insurance to cover the hail damage and not charge me my deductible which was $1000.00 dollars. He got us in right away for an estimate. We took our car in for the estimate and left it there to be fixed afterwards. As promised Daniel took care of everything. They took care of the estimate with our insurance, had my car back to me in the time frame that was estimated, and I did not have to pay my deductible. And most of all my car looked amazing when done. They did a fantastic job; you would not know that my car had the hail damage to the extent it did when they were done. It looked like a new car. I would highly recommend Preferred Dent Repair for your vehicle if you had hail damage. They did an excellent job!

Arlice Harris

★★★★★

2 years ago

Preferred Dent Repair customer service was awesome, Kevin kept me update on the process from claims, parts and date of completion on my vehicle. The repair on my vehicle was immaculate, looks great.

Debbie Nelson

★☆☆☆☆

a month ago

Repairs included replacement of a sensor in the rear bumper that controls parking assistance. Somehow the rep cut a wire. Should not be a big deal but no one will talk to me about it. I've been trying for months.

Kammie Bruce

★☆☆☆☆

4 months ago

Was approached at my home after a hail storm, was promised that if I brought in multiple cars for repair they would wave all deductibles and give me 200 for every additional car. I brought them two vehicles. Was told it would take 7-10 days for the work to be done on the first vehicle, it took over 3 weeks. When I picked up my vehicle the tail light wasn’t replaced, and my passenger sun visor was missing. They couldn’t find the visor so I had to wait and bring my car back to replace both the light and the visor. I left them my second car for repairs they told me it would be done in a few days, they continued to give me excuses and extending the completion date. It took over 3 weeks to get my second vehicle back. When I went to retrieve it the handle above the door was not reinstalled, so I had to tell them and wait for them to install it. There were shoe prints on my beige leather seats, where they stood in the seats without protecting the seats. Each one of my vehicles had their own insurance claim, so there was two separate checks and two separate deductibles. My insurance company reimbursed my deductible to me and added it to each check. I gave them the first check when I picked up that vehicle. At that time they gave me a check for the first deductible. When I came to pick up the second vehicle and I went to pay them the second check they told me that they didn’t have any checks so they would Venmo me the second deductible in a couple days. Two days later they said they were sending me the money but never did. I spoke with same guy that originally came to my house asking for my business and he said oh we only wave 1 deductible per claim. I said that each vehicle has their own claim and own deductible, and that is not what was said when we first talked. Then he said he has never had an insurance company put the deductible in the check. He then said we want you to be happy so we will give you your money. He has told us over the last week oh I will have it for you tomorrow but has never gave it to us. Nor did we get the 200 for the second vehicle. We asked for paperwork/receipt for the work done on our cars they will not give it to us. Now they will not respond back to our calls or text messages. They have poor business techniques, and will say anything to get your business.