About Business
Conveniently located in Garden Grove, CA, Pro Auto Care has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, making them a top-choice Car Repair specialist in Santa Ana. Backed by 112 satisfied customers, they currently hold a prestigious 3.9/5 star status on our platform. They take pride in serving the diverse needs of Garden Grove, CA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Pro Auto Care is the go-to destination for quality and service in Garden Grove, CA.
Google Reviews
Son Nguyen
★
☆☆☆☆
2 years ago
I went this location to check my car. It got some problem. When I asked for some information, the consultant is not friendly and professional. I feel that the customer service is bad. Luckily, I found out the other good repair facility to handle my car. If I have a choice in next time , I will not be back this facility.
Nick Lee
★
☆☆☆☆
6 years ago
I took my car here for oil change. When I got home, my tenant told me that there are lots of oil coming out of my car. I had to refill the oil and take off work to take the car back. The mechanic said it so the oil pan. I’m sure they must have stripped the nots or something. This never happen to me before. Never come here again. They don’t do a good job or checking. Duck these Vietnamese place.
John Leon
★
☆☆☆☆
5 years ago
I came to get a oil change done on my truck early. I waited for about 2 hours and nothing I came inside to ask the lady if it was going to be while so I can just come back to pick it up later. she told me just one car in front of me and I’ll be next so I waited about another hour and nothing!!! I went inside to get my keys and the lady said I was next , moments after that a guy comes in wanting to get a oil change done on his car and they take him in right away. I ended up having to take it to another place and finished under 20mins. I’m really disappointed
Saleh
★★★★★
6 years ago
Highly recommend this place, I take both of my cars there. The most honest place I've been to and I've been to other places. They'll tell you exactly what you need and never try to make it more than what it is to make more money. Good people.
Phil Good
★★★★★
3 years ago
This Auto mechanic shop took care of me complimentary without a fee! They diagnosed my vehicle and showed me I had a radiator leak. Very difficult to find a trustworthy mechanic, but this shop has been great! Will be back!
Anuar Mukushev
★
☆☆☆☆
2 years ago
Bad and long service. Hardly talk in English. Others who came later served first. Don’t know why. Total mess. After work is done no explanation bill. Only the check. No information about next oil change. No stickers found. Do not recommend.
geo moon
★
☆☆☆☆
a year ago
DO NOT GO HERE. Went to shop to get oil change and waited 1hr 15 minutes still waiting letting customers go in who came after me. They don’t go in the order when customers come in for service. Terrible place to go for services. LOL.Unfriendly and they are look mad and no smiles.
Guljahan Alim
★
☆☆☆☆
2 years ago
lowest, fraud after repaired, requested me $320, but charged $454, when I noticed that and requested the to correct, but they didn’t admit and asked me bring the bank statement, after few weeks later I could get the bank statement and went the store again, they said me “ get out “. I tried to explain and showed my bank statement documents, they still said me get out. this is first time this kind of rude correspondence. I strongly suggest that never use this store.
Duc L Duong
★★★★★
6 years ago
These guys are nice, you get to come here often talk to them to get good price on your need. Ive been coming here for quite a long time now. Both my gf car and mine get services done here, usually for oil changes the tech checks for leaks around the engine bay , liquids and coolant levels , tire air , brake pad... They will refill if needed. These works are invisible for lots of people but for me i appreciate the extra care they do to my car, cause i drive around 5000miles a month sometimes during summer it is quite hot but i never get engine over heat, i drive with confidence. Recommend
Brian Vu
★
☆☆☆☆
a year ago
Beyond shady business practices...came in for a smog check and the car threw an EVP code. The guy told me to drive 30 or so miles and come back. I left to get a part replaced and to clear the DTC codes. Came back a week later with the same code EVP thrown....and if you gave them smog check paperwork, they'll force you to pay $50 no matter what. Turns out, before the guy puts the OBD tool in the car to check, he loosens up the car's gas cap. THIS will always throw an EVP code and it will always be P0441 which is a system leakage and that won’t pass Smog. Confirmed it with my own OBD scan tool. Never leave your car unattended with these guys. You’ll be out $50 and no smog check passed.
Nhat Nguyen
★★★★★
7 years ago
Highly recommended! Decent service, professional and honest mechanics. Smog check is fast at great price. Plenty of parking so you don't have to park on the street. Took my car here for big jobs that couldn't be done at home.
Anne
★
☆☆☆☆
2 years ago
Confrontational mechanic unwilling to turn off the oil change reminder message after performing the service. The maintenance message continuously popped up every time I started the car. When I brought it back, the mechanic was in rage, blocked me from reentering my car, yelling he never forgets to clear the reminder. If a simple mistake on their part resulted in unnecessary confrontation and refusal to correct, I would not waste time or money taking my car in for bigger repairs.
Nam Eric Doan
★★★★★
Edited 4 years ago
I brought my own oil and filter, and had a tire rotation and alignment performed. It was 95 dollars. Presumably around 25 more if you don't bring your own. Waited around an hour on a Sunday at 4pm, which is not too bad for just before closing and certainly faster than your dealer.
Trang Lecong
★
☆☆☆☆
3 weeks ago
Unprofessional. Attitude and have no respect for customer.
Miriam Rodriguez
★
☆☆☆☆
3 years ago
Never coming back to this place my husband and I got an auto engine diagnostic here and was told that they were going to order the parts that our car needed. Since my husband works I brought them the car and was there early at 8am when they opened until almost 5pm and my car was not moved at all so they told me to come back the next day and that it would be ready by noon. I decided to go back and give them another chance, was there at 7:50am before they opened and was completely ignored even after they had opened. Now, I don't know if is because I'm a woman or the fact that I'm not Vietnamese and don't speak their language, it doesn't matter what matters is that they were rude. I have come here for other services and they were good but now they lost a customer I'm going to a new place now.
Hussain Alrabie
★
☆☆☆☆
a year ago
IF YOUR TIME IS VALUABLE, THIS SHOP IS NOT FOR YOU!!!!. They would say your car will be done in one hour then you will end up wasting 6 hrs if not your whole day waiting. Very awful service. NEVER AGAIN….
GBA
★★
☆☆☆
a year ago
Used to be Good but now they are charging a lot for their services. Almost double of labor, parts. Lady at the counter tells you prices from her own Mind.They used to charge less but now they raised the price a lot like 50 % or more. So next time i will look for someone else,who charge less and provide better services. They are no good Any more!
Mimi Listiyo
★★★★★
a month ago
Reasonable prices, go in early morning to avoid wait times.
Tan N Lam
★★★★★
3 years ago
Great service. No appointment. First come, first serve. They know what to do with your car and try not to make some “extra issues” like other local shops. Sometimes, just give staffs here more tip for best performance. Highly recommend.
Awad Sharif
★★★★
☆
2 months ago
Not the most friendly or best at communicating but they get the job done at a reasonable price.
