Pro-Masters Auto Hail Center

Nyla Cook

★★★★★

a month ago

I brought my truck to ProMasters for a bumper repair and had a great experience from start to finish. Ryan and Corey are incredibly honest, knowledgeable, and easy to work with. The work was done right, the cost was very fair, and I felt confident I was in good hands the whole time. If you’re looking for quality work from people you can trust, this is the place.

Karen Crane

★★★★★

5 months ago

So very impressed with Pro-Masters and Ryan! My new car had significant hail damage. When I called Pro-Masters Ryan was so friendly and helpful and put my mind at ease. He put me in a rental car, worked with my insurance and completed the repairs on my car in just a little over a week. Plus, my deductible was waived! There was truly no out of pocket expense which was so very appreciated. The work they did was exceptional, my car looks brand new again! Thank you so very much!!! I highly recommend Pro-Masters!

Katerina Baccam

★★★★★

a year ago

My car got hit pretty bad from the hail storm back in May 2024. My insurance agent suggested I hold off on getting my car fixed until the hail season ended (which was October). When October came, I went with the recommend group that the Lexus dealership provided. However, I was ghosted, so I had to do a ton of research and found Pro-Masters. I called and stopped by for a quick chat and Ryan was very helpful! I setup the earliest date I was able to bring my car in. Due to the damage on my roof and hood, I was told that my car could take up to 45-60 days to complete. Pro-Masters kept me up-to-date through the entire process and they actually finished a lot sooner than I was expecting at 3-weeks! I would definitely recommend Pro-Masters to friends and family! P.S. My car hasn’t looked this good since I drove it off of the dealership lot! 👍 Added some before and after pics.

Pat Pottger

★★★★★

5 months ago

Pro Masters were amazing! Everyone was Professional, friendly and very helpful with the process, especially dealing with the car insurance! They kept me informed on all the stages of the process. The work is amazing and flawless! My car looks better then brand new and it was done a lot quicker then i was predicting. They also provided me with a rental car while my Toyota 2020 Chr le was being fixed. The shop is immaculately clean and well organized! I highly recommend anyone who has Hail or Auto Damage this is the place to go! Thank you so much! Pat Pottger

Sandy Ploeg

★★★★★

2 years ago

I could not be happier with the hail repairs done by this facility. After being hit by the tornado and then the hail storms that followed, there was hail damage on every panel of my MINI. I do not have before pictures since I went out of town, (trust me, it was gnarly and there were hundreds and hundreds of dents everywhere), but this car looks pristine and brand new again. There were what feels like a thousand dents of varying sizes on my hood. The staff are so helpful, friendly, and personable. The repairs were done in a reasonable amount of time and they were willing to deal with my insurance, which I greatly appreciate.

Marissa Juvera

★★★★★

5 months ago

We had a great experience with Pro-Masters! The customer service was great they stayed in communication each step of the way and always responded to my messages in a timely manner. As well as handled everything with insurance and provided a rental car making the process very easy! Got my car done within a couple of weeks looking brand new!

James Colvin

★★★★★

5 months ago

Ryan scheduled appointment for replacement of both front headlamps on wife’s 2009 Chevy Traverse. Ryan was professional and knowledgeable. When we dropped off the vehicle, Ryan met us with a very pleasant & friendly smile. The mechanic, Cody, was just a courteous & friendly. Cody quickly replaced both headlamps and all lights worked as advertised! Superb Customer Service and Excellent work! Thanks Ryan & Cody!

Kathleen Gillett

★★★★★

4 months ago

Great experience dealing with Pro-Masters Auto! Ryan is a friendly & competent professional who delivered even more than he promised. I’m very impressed with the beautiful work he did on my car and with how quickly he got it done – – and for a very reasonable price! It’s an A+ organization. Thanks, Ryan!!

Heather Jordan Rauer

★★★★★

2 months ago

Pro Masters were great to work with! They sent email updates, verified everything with my insurance, and even provided a rental car because we didn't have coverage on our policy. We used them for hail and accident work, so they were able to get everything done all together.

Michelle Brown

★★★★★

5 months ago

Ryan at Pro-Masters was exceptionally kind and accommodating. He made sure to explain the steps of restoration to me and included me in the process with email updates. The work is phenomenal and I am so pleased my car looks like the day I bought it again! Thank you for the great work and awesome customer service

Djuan “Gallo 24” Evans

★★★★★

7 months ago

Ryan and his team did an outstanding job from start to finish. He assessed the damage right away, explained everything clearly, and gave me a fair and honest estimate. The work was done quickly and the turnaround time was impressive, I was back on the road much sooner than expected. The shop is professional, efficient, and very military-friendly, which I really appreciate. I highly recommend Ryan and his team to anyone looking for quality work and great service.

Cheryl Provin

★★★★★

5 months ago

I highly recommend Pro-Masters. Customer service was great from start to finish. Excellent job replacing the rear bumper to my Toyota Highlander. The color match was perfect too.

Johanna Robles

★★★★★

5 months ago

Amazing service! The owners are incredibly knowledgeable, genuine, and patient. They treat their customers like family, caring for them as if they were their own. I’ve never met a company or owners like Ryan and Doug — they went above and beyond to make sure we were taken care of and kept us informed every step of the way.

Jessica Booth-Snider

★★★★★

7 months ago

Pro Masters Auto is hands down the best auto shop I’ve ever been to. From the moment you walk in, you’re treated like family, not just another customer. Their communication is top notch. They explain everything clearly, keep you updated throughout the process, and are always honest about what your vehicle needs and doesn’t need. It’s rare to find a place that blends professionalism with such a warm, welcoming vibe. You can really tell they care about their customers and take pride in their work. I felt comfortable and confident leaving my vehicle in their hands, and it was returned running better than ever. If you’re looking for a trustworthy, skilled, and kind auto shop, Pro Masters Auto is the place to go. Highly recommend to anyone who values quality service and being treated like part of the family!

Carrie Kelly

★★★★★

6 months ago

We had an excellent experience with this shop! Their work was excellent, they assisted us with getting a rental, and they handled everything with the insurance company. I really appreciated how they send you an email up front explaining the steps involved in getting your car repaired and then they email you whenever you move from one step to the next. I felt very informed.

Paul Scanlon

★★★★★

2 years ago

Doug and his team gave us excellent service and made this brand new car that had extreme hail damage look like brand new. They cleaned the car after they were done and worked well with my insurance. Highly recommended.

Gerardo Rafael Marmolejo-Daher

★★★★★

a year ago

You can tell they are very polished in handling their business and extremely professional in their communication. They are transparent about their services and helped me with my 2023 Honda Civic. I appreciate that they laid out all of their steps in the process and provided consistent updates on the status of my car. They really do work towards the interest of their clients.