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About Business
Pro Transmission & Clutch is a leading Car Repair specialist serving the Worcester, MA, Worcester area. They provide a wide variety of solutions, including Car repair and maintenance service, and other Car Repair tasks. Boasting a solid 4.0/5 rating from 41 verified reviews, their reputation precedes them. As a locally-owned business in Worcester, MA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Worcester, MA.
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Google Reviews
Aaron Little
★★★★★ These fellas were great. I was worried our transmission would need a lot of work and brought the car here because of the free diagnosis. They called me with a diagnosis within an hour or so of dropping the car off. The problem ended up being pretty simple and the repair was cheaper than i expected. No hidden costs or fees and my car was ready to roll later the same day. I would use them again and recommend them to others.
Carole Dolan
★★☆☆☆ Brought my truck here to have the wrench light diagnosed. It was an issue with a pump. I had it repaired and had an oil change while I was at it. The cost was $875 including both items. When I got home, I decided to check my Ford warranty and sure enough, it would have been covered due to the amount of miles on the truck. Ford is not reimbursing me $0.01. I would think the Transmission shop would have asked that question or said "maybe check your warranty". Nope. Also, the change oil light came on shortly after I picked up the truck (within weeks). I am now wondering if the oil was changed at all. What a waste of money. I will never go back to this business.
nick dudo
★☆☆☆☆ There is two parts to this story. Part 1: I went to them for the first time to get my trans cooler lines replaced, for this job I have no complaints with their service. They did a good job, and that is why I went to them a second time. The reason for the 1 star review is for the second part of the story. Part 2: I went in to get my truck looked at for an axle seal. As mentioned I came back to this shop because they did a good job the first time. When I went to get my truck back it was in worse condition then when I left it originally. They broken one of my leaf springs along with my exhaust hanger. When I went back to the shop the next day in order to address the issues (the broken leaf spring and exhaust hanger) , I expected the crew to be professional as I was not yelling nor causing a scene,I merely wanted answers for the damage. However what I got was far from that. I go back and meet with the owner, Joe starts having an angry attitude and becomes instantly hostile. As I was showing him the damage he immediately states he did not break My truck, he repeats this statement multiple times like a child does when they are on a tantrum. similar to a child on a tantrum I couldn't even finish my statement without him interrupting me. Finally Joe tops the great service off by laying a nice little "f*** you and go screw", This further demonstrates the amazing professionalism he sets for not only himself, his staff and crew and his business. So before going to "un" -Pro "fessional" transmission I would consider other options, go to shops that genially care for their customers who pride themselves on their work and more importantly own up to their mistakes and try remedy those same mistakes the best they can and not swear off a returning customer.
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