About Business
Residents of Sunnyvale, CA, Sunnyvale have long trusted Quality Auto Center for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.8/5 rating with 32 reviews. Throughout Sunnyvale, and particularly in Sunnyvale, CA, Quality Auto Center is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Quality Auto Center for any Car Repair inquiries or to schedule a visit to their Sunnyvale, CA facility.
Google Reviews
Aeri Kim
★★★★★
3 years ago
Jay is very helpful! Quick, efficient, knowledgeable, trust, friendly, and quality. To the point -upfront and honest work. It’s hard to find a place that just gets the job done and a place you can trust.
김현섭
★★★★★
a year ago
I had problem with transmission. Other place said “you have to replace transmission” But its expensive so I came here and they looked my car and fixed it in 5 minute. Without replacing things.
Mateo
★★★★★
Edited 2 years ago
It's a small shop with a very high level of knowledge and very reasonable pricing. They are Honest and fair, things that are hard to come by with mechanics. ASE certified and specialize in BMW and Mercedes. All foreign and domestics done too!
B. W.
★★★★★
3 years ago
Its all in the name of the business. Jay is a stand up guy with quality work and customer service. He's taken care of me for years and I wouldn't trust anyone else with my vehicles.
Hugo Kim
★★★★★
6 years ago
Jay has helped me with all my vehicle for several years. I don’t go anywhere else. He is honest and his prices are good and he works fast.
H Gao
★★★★★
5 years ago
I had dim headlights issue for years, asked several car repair service but no one was able to fix it. One day I dropped by here randomly to ask the owner if he knew how to repair my headlights. He helped me test the bulbs for free, and suggested me order a headlight kit online and learn to replace by myself from YouTube. And it finally fixed my issue. I really appreciate it.
Abel Navarrete
★★★★★
11 months ago
One of the best repair shops in town I take my BMW and my Toyota whenever I need anything done and the prices are better then anywhere else I have gone. I recommend this place to my family and friends and they like this place very reliable and quick service.
Paul
★★★★★
8 years ago
Came after my car battery died multiple times within a week to have it checked, fixed up, and to get an oil change while at it today, on 2/16/18. I feel the man working alone today did an excellent job in addition to being very amiable; given the smoothness of the car afterwards, I'm inclined to believe he did more maintenance than what he charged me for- which was just the car battery and oil change. The price itself was reasonable, my only regret being that I didn't have cash on me to leave a tip, and the card payment's merchant copy didn't have a place to write the man a tip either. I'll definitely be giving the man an extra large tip the next time I see him.
jonathan bae
★★★★★
12 years ago
From minor service to regular mainenance, and even larger jobs, Jay at Quality Auto took great care of my 3 cars. He lets you know what needs fixing, and what can wait. The work quality is great and the prices are very fair. The smog place next door is pretty cool too.
Cheyenne Guo
★★★★★
3 years ago
I brought my own oil and filter and got an oil change, it was super simple and fast and inexpensive. Jay is stoic but friendly. Beats going to the dealership, especially for something small. Will definitely be back for future car needs.
Jeff Yuan
★★★★★
9 months ago
I was here for a coolant leak and then an oil leak. Jay is very friendly and knowledgeable. He doest try to sell more things than necessary.
Kelly Harris
★★★★★
a year ago
Had some seriously worn rotors and brake pads, Jay took about 10 seconds to diagnose that, then quoted me a fair price with parts+labor. He even promised to be done a few hours later, but finished early and let me know. What a pro.
Vamshi P
★★★★★
9 years ago
I have been coming to Jay for many many years. He always diagnoses the issue precisely, avoiding extra cost for us. Even recently, I took my Acura TL for repair, it mysteriously stopped as if the engine gave up on me, but Jay identified it was a faulty head motor and for reasonable price he fixed and my car runs fine, even after a week of testing. It's hard to find good and reasonable mechanics and that's why I took the effort to write this review. I have also referred many friends of mine to Jay. Keep up the good work Jay!!
Jeremy Hitchcock
★★★
☆☆
3 years ago
I wish Jay and the Quality Auto crew the best, but I won't be bringing my car back, nor recommending them to friends. Getting in touch with them has been difficult over the years and while I've had some amazing service, I've also had a non compliant exhaust system installed, requiring even more money to replace with the help of a friend. Others have had great service though, so your mileage may vary.
Golden Child
★★★★★
Edited 2 years ago
Jay is a very skilled guy and has awesome prices. This man can literally fix anything on a car. I had broken my car radio, he was able to install a new radio at a awesome price. He even fixed my driver seat chair, that was broken. This man really knows how to tackle cars, like no other. He really looks out for the community and his customers. He's been working on my vehicles for 10 year..now. I will always support this business.
JW H
★★★★★
a year ago
I needed to get my car checked up before going on a road trip to Vegas. They had most of the basic parts ready for the appointment. I was so impressed because they usually diagnose any kind of problems before ordering parts. That always takes extra waiting but they were different! It only took about an hour, whereas it would’ve taken several hours at the body shop I used to go in SF. It is such a meticulous and time-efficient place! I’m definitely going back if anything is needed for my car.
Nicole Chen
★★★★★
3 months ago
very honest, excellent pricing, and super service! they took great care of my car and i will be coming back for any future repairs/service on any of my vehicles, and i will recommend them to anyone i know!
Barnabas Kim
★★★★★
Edited 3 months ago
Boss is very kind and have a lot of knowledge. I've been entrusting my car to this auto shop for six years now. The owner is reliable, always keeps his appointments, and charges less than other auto shops while never having caused any problems with my car. There are two people working there, including the owner, and they provide expert advice that helps me make informed decisions about my car maintenance. If you're looking for a trustworthy and affordable place to get your car serviced, I highly recommend this place. I've recommended it to everyone I know.
Ria Park
★★★★★
Edited 4 months ago
My car suddenly broke down in the middle of the road, making the strangest noises. I honestly thought something terrible was going to happen. But when I brought it to this auto repair shop, the owner, Jay immediately recognized what was wrong just by listening to the sound. Incredible. He explained everything so clearly and accurately, a real expert at work. Since then, I’ve recommended this place to my coworkers and family, and now they’re all loyal customers too. The service is consistently amazing. Repairs are always done perfectly and on time. The shop is usually busy (which makes sense, because once you come here, you never want to go anywhere else), but Jay works so quickly and efficiently that I’ve never had an issue walking in. I’ve been coming here ever since, and I can’t say enough good things about how knowledgeable and passionate Jay is. If you’re looking for an auto repair shop that’s genuinely trustworthy, this is the one. I’d recommend it a million times over. You’re welcome! 🚗💯
Benny Blanco
★
☆☆☆☆
Edited 5 months ago
I swiped a credit card for $8600 to have my classic mustang engine rebuilt as well as upgraded other parts like transmission rear end driveline suspension and more. The car sat for quite some time in the end it never ran good when he said he was finished had no speed no power timing off ok overheating as well, I had to pay for two radiators two sets of fans, I left a cup of coffee or a soda when I dropped the car off in the cup holder only to come back to it being spilt on my passenger seat as well as oil stains everywhere, my spoiler was scratched really bad paint chipped the size of my thumb maybe bigger they never informed me of any extra damage or issues I always find it and try to keep my cool. I picked the car up so many times and broke down all my aaa tows would get used up each year this going on 18 months of dealing with this shop, i agreed to tow it to a Performace shop since he couldn’t get it running right they charge me me $3,600 had the car 3 weeks I get a ride up in traffic took almost 3 hours to get there to pick up car only for it to overheat 5 min out of the shop which has nothing to do with new shop, so I tow it back to old shop who did the rebuild and a month later I pick it up to make room for my other classic and overheats again 5 min down the road left me stranded till 1am because I’m out of tows again trying to jump the car a small electrical fire happened I was able to put it out but my clutch cable burned and so did my emergency brake cable. There is so much more to this story but I have to tell you about my 1964 impala he recent changed all the locks on that car and the driver lock doesn’t work well he scratched the trunk area around the trunk lock worth the drill this car has also left me stranded after picking it up from shop from overheating issues to car almost killing me because things where missed, to fans not working always on the side of the road after picking up car from shop. He’s so busy he gets upset and won’t answer phone because he’s stressed out about other cars always taking too many projects on and rushing through them, and I hate to say it but it’s effecting his work and me and I don’t play that shit I’ve text him over and over and got no response so here we go, it’s small claims court coming….
