Quick Lane at Tuscaloosa Ford

Datron Coates

★★★★★

4 years ago

My expérience there was amazing

Templen Price

★★★★★

4 years ago

They did a good job and finished on time.

Jeff Cunningham

★☆☆☆☆

3 years ago

Highway robbery, don't trust them ,will take advantage of you on a trade in if you let them .

Beatrice Swiney

★★★★★

7 years ago

Best place to shop for automobiles or tune ups !! Not bad on price either and everyone is very friendly!!

Blake “The Great” Samuels

★★★★★

7 years ago

Outstanding job! Great prices and great customer service! A big thanks to Tim and Terry! We appreciate you!

Sheila Jones

★★★★★

6 years ago

The service was great , parts were not in stock had to order was able to get them ordered

Debbie Conerly

★★★★★

8 years ago

It was great to deal with a salesman who was efficient and personable. The transaction from lease to ownership couldn't have gone smoother with Scott Lynn. Thanks Scott!

Ranelle Duke

★★★★★

7 years ago

Kat in quick Lane was extremely helpful. Calling around to find parts that were in stock in town when Ford didn't have them and getting them delivered!

John Mucha

★★★★★

9 years ago

Came to Tuscaloosa Ford today and got me a 2008 Ford F-150 lariat thanks to Tyler Malone. He was very professional and gave me a great deal!!!

Chris Thompson

★☆☆☆☆

10 years ago

Everything but quick. I've used them for the last year, it's been slower each time. 1.5 hours is absolutely ridiculous for an oil change and tire rotation. Time to find another shop.

Donald Brook

★☆☆☆☆

5 years ago

I had an appointment to get the dash lights fixed on my 2020 mustang. I arrived on time and was told without looking at my vehicle that it would be 2 weeks before they cod fix it. Why make an appointment if you are not going to do tne service. Lost my business...

Bryon Michael Donner

★★★★★

6 years ago

I continuously take my 2008 Taraus to Tuscaloosa Ford. Not only is the service on my Taraus spot on, the check in and check out service is as well. I encourage everyone, no matter what make or model to take your vehicle to Tuscaloosa Ford! When you go in to check in speak with Kristin, and ask to have Sruggs do what service you need done. Neither one of these T-town Ford employees has failed me. GREAT JOB GUYS!!!

Brian

★★★★★

8 years ago

Great experience my service advisor Kattie Wilson kept me informed . The service was done quickly and correctly i will never take my Explorer anywhere but Tuscaloosa ford. You would be crazy to take yours anywhere else.

Deanne Collins

★★★★★

7 years ago

Headed back home pulling an enclosed trailer in our F350, half way there, our turbo hose blew! We stopped on the shoulder of I20 to reconnect it but the truck shut down! After sitting on the side of the interstate for 40 minutes in 90 degree temps with 3 small dogs, the truck finally started. We drove very slowly for 20 miles to Tuscaloosa Ford Quick Lane Tire and Auto Center. Cristin Geeslin worked us right in and Chris Scruggs changed the hose. We are so thankful they had the part in stock and were willing to get us on our way home!

Angela Silver

★★★★★

8 years ago

Moses Wimberlu Jr is the best car salesman I have ever met. He made sure I got a nice car I can afford. Very patient man, sold my mom her last two cars since 1991. Very highly recommend in Tuscaloosa as well. Everybody loves my car, the low miles and my price range. Thank you Moses! Also Brian Davis thank you, you are a good sales man as well and very helpful.

Anthony Montgomery

★★☆☆☆

5 years ago

I called to make an appointment to drain excess oil and transmission fluid. The girl told me they could do it. I made an appointment. I got there about fifteen minutes early. I was in line at the service area in my car. I waited for fifteen minutes with no one welcoming me. I'm not sure if I was supposed to go in first. At the past two dealers I've been to you just pull up and they greet you. Anyway I parked and went inside. I told the man I had an appointment at that time and what for. He told me I had about four people in front of me and that it would about a 2.5 hr wait. So I don't know what the point of the appointment was. I asked him how much he thought it would be. A serviceman just happened to be there. He asked him if it could be done. The man said no. It would all have to be changed again. That is about a $400 service according to my other dealer. The whole reason I did it myself was to avoid that. So the woman on the phone told me it could be done. The man I talked to said it could, but then he asked another man who said it couldn't. The cherry on the cake: if they had even offered to check the fluid levels the whole thing would be resolved and turned around. I went to another place who checked the levels and said they were good. The only reason I gave two stars is that I went back in to ask if they could take old fluid. The same man didn't know. He kind of hesitated until the main manager said yes. So they did end up taking the fluid. Horrible first impression. Don't plan on going back.

wesley Obrien

★☆☆☆☆

2 months ago

The nerve to call me try to lowball me a super bad offer and then hang up on me because I'm trying to get understanding of things. Super rude super disrespectful and definitely will not be doing business and I will definitely be letting others know. Unacceptable do better you guys