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About Business
R & R Automotive & Tire is a leading Car Repair specialist serving the Winston-Salem, NC, Winston-Salem area. They provide a wide variety of solutions, including Car inspection station, Auto machine shop, Oil change service, and other Car Repair tasks. Boasting a solid 4.7/5 rating from 170 verified reviews, their reputation precedes them. As a locally-owned business in Winston-Salem, NC, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Winston-Salem, NC.
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Google Reviews
S. C
★★☆☆☆ "I chose this shop because of the high ratings, but my experience was a major red flag regarding their transparency. I paid a $100 diagnostic fee specifically to get a professional, definitive answer on my steering failure. Instead of a diagnosis, I was given what felt like a 'bait' estimate. I was quoted $650 for a steering rack, but the mechanic immediately followed up by saying he couldn’t guarantee that would actually fix the problem. He then vaguely claimed it could cost an additional $700–$1,000 more once he 'took it apart.' This is a classic 'wait-and-see' tactic: give a lower initial number to get the job, then leave the door open to double the price once the car is already disassembled and you’re stuck. A diagnostic fee is supposed to buy the mechanic’s expertise to find the root cause before work starts—not a $100 ticket to enter a gamble. If a shop can’t give you a firm, confident quote after a paid inspection, they haven't done the job they charged you for. I paid for an answer and got a guess. I would highly recommend avoiding this shop if you value honest pricing and professional certainty." "As a rule of thumb: Always pay with a credit or debit card—never cash. This ensures you can dispute the charge and recover your money if the service isn't performed as promised." The "Service Not Rendered" Clause: When you call your bank to dispute the $100, use those exact words. Tell them: "I paid for a diagnostic service (finding the specific problem), but the merchant failed to provide a diagnosis and instead offered a non-guaranteed guess. Therefore, the service was not rendered."
Connie Wallace
★★★★★ I've been a customer of R & R for many years. Last week, they did the brakes on my old chevy. I can never say enough good about these great men at R & R! It means so much to me that they are honest and they dont try to mislead me about what the car really needs. That means everything to me. God Bless you all! Sincerely, Connie Wallace
John Smith
★★★★★ They are always so helpful. The man with glasses.. dont know his name but he has helped so much as far as getting my truck inspected. It's a 2010 Nissan truck I would rather have the old hard body I had but hey, you win some lose some. Long story short. Whatever you need, take you car over there.. they'll straighten her on out
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