About Business
Reed's Automotive is a leading Car Repair specialist serving the Thousand Oaks, CA, Thousand Oaks area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.9/5 rating from 72 verified reviews, their reputation precedes them. As a locally-owned business in Thousand Oaks, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Thousand Oaks, CA.
Google Reviews
Darren Vadnais
★
☆☆☆☆
a month ago
I only know what I am experiencing now with Reeds Automotive and its operators. On 10/10/25 work was completed on my Envoy at Reeds Automotive on the parking brakes and the rear disc brakes. This is what happened due to Reeds Automotive’s negligence during the reinstallation of the rear passenger disc brake caliper: On 12/26/2025 at about 2:40 pm while traveling southbound on U.S. 101Freeway, about a mile past exit #78 Seacliff exit the rear passenger disc brake caliper came loose and destroyed the tire and rim. I was in the fast lane traveling about 60 mph. I was able to get to the right shoulder safely and without any incidents fortunately. My immediate need was to get my Envoy off the freeway. I used my AAA services to get it towed. At about 6:45 PM Carlson towing arrived and towed the envoy. Although I have a Preferred Towing Plan with AAA, the tow truck could only take me to Ventura because Carlson had a lot of calls going that evening due to the rain. There was no point in arguing about it. I had him take it to Big Brand Tire since they have serviced my vehicles before and this was the best choice. We arrived there at about 7:35 pm. The shop was closed but there was a lead person there getting ready to leave. I told him what happened, the tow truck driver confirmed it. At that time, I didn’t know that the disc brake caliper was the cause of it. This work was on 1/8/2026 then subsequently on 1/15/2026. After I received all the documentation, receipts and costs that I paid because of Reeds Automotive’s negligence, I sent an email to Reeds Automotive along with copies pictures, documentation, receipts and a breakdown of the cost that were paid because of Reeds Automotive’s negligence. This Email was sent on 1/11/2026, there was no reply. On 1/17/2026, a letter, complete documents, pictures and cost breakdown was mailed by way of priority mail w/tracking. I received acknowledgement, from the post office, that the packet was received on 1/20/2026 at 4:34 pm. Still no contact from Reeds Automotive. On 1/28/2026, I called Reeds Automotive and spoke with John Williams. He said he has the packet that I sent and he would get back to me on Thursday or Friday, there was no return call. On 2/2/2026, I left another message, yet again response to date. This is a documented accounting that has yet to be resolved. The gravity Reeds Automotive’s failure to contact me seriously concerning and they are very fortunate that no one was hurt or killed. Money over safety???
Jeannette Welling
★★★★★
a month ago
I have an older Ram 2500 diesel 4×4 pick up. Transmission hoses, radiator, power steering issues happened in rapid succession. Reeds fixed everything promptly. Very pleasant to work with and excellent service. Even supplied transport to my home.
Bridget Molinar
★★★★★
3 weeks ago
John and the team at REEDS AUTOMOTIVE are amazing! John knew I needed my car as soon as possible so he came in on a Sunday to finish the job so I could have my car back Monday morning! Every time I have brought my car into REEDS AUTOMOTIVE they have gone above and beyond with their customer service and the job they do!
Laura Barsotti
★★★★★
5 months ago
Absolutely one of the best mechanic experiences I’ve ever had. I have a diesel and not many work in my vehicle or know how. I had an emergency situation and they were great at getting me in, getting the parts and completing the job. The shop was clean. The mechanics were extremely knowledgeable, and they made me aware of a bigger issue before it becomes a major problem and showed me and explained hat it was that is going in. They also asked me if I wanted the old part- which is indicative of an honest genuine mechanic. I highly recommend them and will recommend them to anyone who needs a great honest mechanic. In fact I already have. I’d also like to mention Liz who is a the desk- she is so friendly, and personable and made the experience even better. I’d give them 10 stars if I could.
Maria Potje
★★★★★
Edited 3 months ago
I’m very confident about how I and my car are treated when I go into Reed’s. I have a 2000 Corvette so “mo’ years & miles, mo’ problems” over time. The guys at Reed’s are very thorough & help me prioritize what steps & fixes I need to keep running with safety in mind. Liz is also very helpful & a great member of the team. Thanks Reed’s.
Carrie Anne
★★★★★
3 months ago
Stopped in during a road trip because I won’t take my truck to a chain place & was treated with kindness, respect and honesty. If you live in the area, make this place your local shop & I’ll hopefully never need to be back, but thankful I have a place when passing through town which I do often.
David Cervelli
★★★★★
Edited 2 months ago
Outstanding service — every time! I’ve been bringing my cars to Reed’s Auto for years, and I can’t say enough good things about them. Whether it’s something small like routine maintenance or a big job, they always deliver top-quality work with honesty and professionalism. Their team is incredibly knowledgeable, reliable, and fair. It’s rare to find an auto shop you can fully trust, but Reed’s is that place for me. They take the time to explain what’s needed and never push unnecessary repairs. Highly recommended — I wouldn’t take my cars anywhere else!.
Eric Stalnaker
★★★★★
7 months ago
John and his team at Reeds have taken very good care of my family’s cars for years. We find their service great and can’t give them a higher recommendation.
Kris Mavity
★★★★★
9 months ago
This local business owner, John Williams, had been in this business since he was a teenager. He has scruples and morals and is really just a great guy to know. Once, facing an expensive major fix on my Mazda, (central computer module which his shop diagnosed) he told us that it should still be covered by our warranty even though we had had the car for 10 years. That meant giving up a very sweet payday since we had to visit the mfg dealership instead. It’s the kind of guy he is. Another time a repair was performed and a week later some fluid started leaking all over our driveway. I called on a Saturday. He told me to bring it in immediately. I did so and he inspected it on the spot, saw it was the wrong part and fixed it for free. He also have be a bucket of special automotive soap to make driveway spotless again. This is the kind of guy you want to develop a relationship with. Very trustworthy shop and competent.
Brian Holland
★★★★★
Edited 5 years ago
Reeds Automotive treats its customers like their shop is your own garage. The staff makes you feel welcome and they ask and listen to your needs for your vehicle. The best part they do a great job for a fair price!
Jon McKee
★★★★★
4 years ago
Reed's Automotive was recommended to me for my scraping brakes on my Dodge Van. So, I thought I would try them out and the brakes stop amazing now. Great quality and service. Thank you Reed's.
Lynette Marble
★★★★★
5 months ago
I have been going to these mechanics for years, with my car and my kids cars. They're the absolute best fair priced timely work highly recommend!
scott campbell
★★★★★
4 years ago
Time for transmission filter, one sensor leaking replaced and then the 6 pan bolts were stripped by previous shop. Brilliant and very competent service to fix it for good. I will recommend to friends and family.
Alvaro Reyes Navarro
★★★★★
11 months ago
My car broke down and Reeds was the only shop that was still open. Jhon didn’t hesitate in helping me even though the shop was almost closed for the day. He spent two hours after closing trying to get my car running as I needed to get home in Long Beach. He put various parts in the car but wasn’t able to get it going smoothly. He didn’t charge me for all that work because the issue couldn’t be fixed. That says a lot about Jhon, he is an honest mechanic and more importantly, a great person. I wholeheartedly recommend everybody to take their car to this shop.
Nancy Berk
★★★★★
Edited 4 months ago
Reeds is exceptional. Their pricing is fair and I trust the quality of their work. You can’t go wrong choosing one of the best in Conejo Valley.
Anna Williams
★★★★★
9 months ago
I only go to Reeds. They are quick, nice and honest and communicate quickly about any needs of my car. I would recommend them to everyone.
Nick Petrisca
★★★★★
a year ago
Reed's did an excellent job fixing the various mechanical issues on my 1978 Lincoln when no other shop would even look at it. John is a master mechanic who should be given an award for his outstanding skills and professionalism. I will highly recommend Reed's to all my family and friends.
Zita Maloschik
★★★★★
3 years ago
I have a 2009 Scion xD. My experience with Reed's: Donald customer service is outstanding, professional and friendly. Jon worked on my car and did a great job, 13 years old car running like a new one. Also, the headlights on my car needed some polishing and now they look alike brand new. I'm a very happy customer, I have a great experience and I refer to my family and friends. Thank you, Donald and Jon.
David N
★★★★★
5 years ago
The Reed's Auto team is fantastic! Their friendly, skilled staff are masters at their craft. They have repaired multiple cars for me and I have only praise for their work. Most recently my 4WD Suburban was having oil pressure problems and they fixed the car in a timely and cost effective manner. I have nothing but good comments about their service and HIGHLY recommend them to ANYONE looking for a GREAT REPAIR SHOP. If your car or truck is beyond the manufacturer's warranty, give Reeds a call, your wallet will thank you.
Sharen Shapiro
★★★★★
Edited 3 years ago
Efficient, knowledgeable, reliable, competitive pricing, professional quality of work. Always managed to make available times to service my car. And their location is very convenient. I have been to different mechanics and Reeds has been the best! I have recommended them in the past and will continue to do so. Check them out and I’m sure you’ll agree.
