Reliable Auto Body

Douglas R. Greaser

★★★★★

6 months ago

My car repairs took a while due to parts but they did a great job, the repairs look like new. Well done, thank you again.

Thorpe Parsons

★☆☆☆☆

a year ago

Don't take your vehicle here for repairs. There is no mechanic to do any diagnostics to your vehicle. George doesn't listen and says things just to get you out of the shop. I told him I rear-ended someone and my vehicle went up on the other vehicle. Asked if a mechanic looked over my vehicle and he said no. When picking up my vehicle I noticed that both headlights were not replaced. So I asked George why and he stated weren't you here for the estimate. I said yes, he said well the accident was towards the passenger side. I said where did you get that from. As you can see I hit more on the driver side. Smh! Pulled out of the parking lot brake lights come on. His response was to not ever come back again. Maybe if you listen to your customer like you do to your reviews. You wouldn't have the issues.

Gtibunny

★★☆☆☆

a year ago

Nice people. Had bumper painted due to a small accident. Paint looked good for 3 months, then started chipping away. Inserts attached to bumper were not put back on correctly either.

bradley buggs

★★★★★

4 years ago

There so amazing my name an Mr.buggs I hit a dear heading for work early in the morning it was not a bad hit but I mean they fix everything an the service was amazing thanks again

Michael Dietrich

★★★★★

5 years ago

Great business! I got an estimate for a small scratch on my newish car. George was great! Very thoroughly explained what needed to be done to fix it, friendly, and no pressure at all. I appreciated it greatly and pleasant experiences when discussing quotes and services are hard to come by it seems. Really gave me a good impression of them. I'm not 100% sure I'm going to get the scratch worked on yet since it's not too big and only I really notice it, but if I do need anything more substantial done or an insurance claim I will be going here for sure. They definitely do great work judging by the other reviewers, so I'm sure your car will be in good hands with them.

Ashamolie

★★★★★

2 years ago

Absolutely wonderful customer service, and unfortunately, my husband and I have had to take our vehicles for repairs more than once... but we couldn't be happier with the work that has been done. They work directly with our insurance, so everything is easy. Recommended 100%

Audrey Lopez

★★★★★

6 years ago

From beginning to end it was an excellent experience. George, Debbie & Ashley exhibited great customer service. Polite, knowledgeable & extremely courteous. Got my car repaired (after being rear ended) in one day. The rear end repair made my car look new. They even returned it washed!!! Very happy with this shop. I will definitely return & recommend to others. Thanks Google!!!

Fun Unicorn

★★★★★

3 years ago

Once again another deer decided to run into my pathfinder, this time it left it I drivable. Ralph knew it couldn’t be driven so arranged for it to be towed to the shop. They knew that on 3 weeks we were taking a family vacation, they had it finished in time for our trip! George is very helpful and they all did amazing work! My vehicle looks brand new! I’m very happy with my decision to take it there and would recommend them to anyone!

jeff lambert

★★★★★

9 years ago

Excellent Service. Was in an accident end of November 2016 was referred to Reliable Auto Body by my insurance company. As soon as I called them I spoke with Lexie who was great and took it from there including paperwork, insurance calls and everything else. When I met everyone in the office they were great,a family atmosphere and I definitely knew I was at the right spot. During the process I was informed what was going on with my van and time frame to expect it back. When I received my van back it was washed and all the necessary repairs were done. I highly recommend this place.

John Callen

★★★★★

2 years ago

George and team did a great job reattaching the front bumper on my 2007 Saab 9-5 sedan that was popped on a curb. Reasonable price, short time in shop, delivered on time, and looking great. Highly recommend this shop! 👍🏻

Kathryn Kass

★★★★★

7 years ago

George, Lou and Ashley were all exceptionally kind and helpful and fair during a very difficult time for me as I did considerable damage to my car. They helped save me a tremendous amount of money from the original quote and were always willing and able to provide me detailed updates on the status of my repairs. I was so pleasantly surprised by their kindness and fairness and willingness to help me out in every way they could. I will definitely be referring friends to them, and I will definitely be back if/when the time comes.that I need more repairs.

Sara Bedics

★★★★★

4 years ago

The people at Reliable are professional, kind, and considerate. They take the time to review everything you need to know about your car service and answer questions thoroughly. They're easy to talk to and personable. It was a pleasure having Reliable Auto Body work on my car. Just a tip- when they recommend Enterprise for a rental, trust them!

Taryn Maysonet

★★★★★

8 years ago

THIS REVIEW IS LOOOONG OVERDUE! This place is awesome! I got into an accident and someone recommended Reliable Auto Body. I had no idea what to do as I'd never been in an accident before. All I had to do was call. Ashley took care of me and was AMAZING! She called me, emailed me and always kept me in the loop! They even had me over to see something on my car before they pieced it back together. When I went to pick up my baby, she was beautiful, shiny, and clean. She ran and continues to run perfectly... and the paint matched! They are fast, efficient, and their work is impeccable. I hope to never see them again... but I'd recommend them to anyone who needs work on their baby! Thanks, Reliable!

Cara Bowen

★★★★★

9 years ago

I have been using Reliable Auto Body for ALL of my vehicle needs for over 8 years, ranging from oil changes to significant body repairs and everything in between. From the moment you walk into the office you are greeted with big smiles and a tush wag from the shop dog, Maddi. You feel like family with every employee from the part-timers, office employees, behind the scene mechanics and all the way up to the owners. Reliable goes above and beyond to make sure you are satisfied whether it an employee take a ride to listen for the "weird" noise to hear, or providing several estimates based on differing price part options, and even having rental cars ready and waiting for you right at the shop on the service date. They do their estimates on site and deal with the insurance, rental car, part companies and have contacts all over the Lehigh Valley to assist with every possible vehicle scenario. My most recent experience involved needing new tires. Within minutes Lou and Ashley (owners) were on the phone, had a total price for the exact tires i wanted, parts orders, service scheduled and ride set up for me the day of service. They never cease to disappoint me. Contrary to shops I have used prior to those 8 years ago, they do a wonderful job at making the process as painless and speedy as possible and keeping you in the loop with ever stage or repair. I have never felt as if I was being scammed and when comparing to other shops in the area, Reliable has always provided the most reasonable estimates and best quality work. I have and will continue to, without hesitation, refer all my family, family, and anyone needing auto repairs to Reliable Auto Body.

Luz

★★★★★

a year ago

Great customer service friendly knowledgeable Awsome People Thanks!!

Chris Ambrosino

★★★★★

9 years ago

I was referred to Reliable Auto Body by a friend and I couldn't have been more grateful for this recommendation. I was in a fender bender and was given an astronomical estimate from the car dealership where may vehicle was purchased. I visited Reliable Auto Body and the Lou, owner, had estimate completed within 45 minutes and the price I was given was a fraction of the original. My insurance company was giving me the run around because the driver at fault did not have full coverage. Ashley was on the phone with both companies everything was taken care of by the end of the call. The work was scheduled and completed in the exact time frame I was given (rarely ever works out that way) and the car looked wonderful. The process from start to finish was almost to easy to believe with an emphasis on the incredible service. I hope I don't have too many reasons but visit Reliable, but if need be, they will be my first choice. THANKS RELIABLE.

Patrick Day

★★★★☆

4 years ago

Overall they are fantastic. Friendly, professional, understanding. A good solid family run business. Still think my headlight may be a little off, but not sure if they can do much more for it.