Google Reviews
Kylon Middle
★★★★★
2 weeks ago
I had a great experience buying my Tesla Model Y from Rick Hendrick Dodge in Charleston, and I am very thankful for the help I received throughout the entire process. As someone who is very inexperienced when it comes to trading in a car and buying a new one, I had a lot of questions and needed a lot of guidance. Tyler Herring was incredibly patient with me from beginning to end and made sure I understood every step along the way. Nothing ever felt rushed, and he took the time to clearly explain the trade in process, the details of the vehicle, and what to expect during the purchase. That level of patience and willingness to help meant a lot and made the whole experience far less stressful than I expected it to be. I truly appreciate the professionalism, the time that was taken to walk me through everything, and the effort that went into making sure I was comfortable with my decision. Thank you again to Tyler Herring for the patience, the honesty, and for helping me get into my new car. It was a great experience and I am very grateful for the help.
Codi Lau
★★★★★
3 weeks ago
Best customer service! Our new jeep is beautiful. Wesley Myer went above and beyond to get us the best price. Definitely my recommendation to see him!
Derek Cheek
★★★
☆☆
a month ago
So much for a 125-point inspection and reconditioning. I traded my 2018 Honda Accord, that was in immaculate condition and only had 30,000 miles on it, for, what I thought, was an equally immaculate 2022 Dodge Durango in February 2026. Since I arrived home with the vehicle, and have had a couple of weeks with it, I have found issue after issue that I didn’t observe while test driving and inspecting the vehicle at two different lots. I drove to Summerville, from West Ashley, with a large gouge in the driver’s side front tire. Once I brought this to the dealership’s attention, the tire was replaced but likely only because I had a video from another dealership showing the damage to the tire three days prior to even test driving it. In addition to the tire issue, I have found a rip in the rear passenger’s side door seal. One of the sales guys I corresponded with advised they wouldn’t do anything about. And, about an hour prior to writing this, I’ve found that my passenger’s side fog light is hanging off and neither fog light is functional. These are all issues the dealership should’ve caught and rectified prior to the car even being listed on their website as a certified pre-owned with a 125-point inspection. Now, I feel like I’m left with a vehicle that’s in worse condition than the one I traded. Shame on me for not fully inspecting the vehicle but shame on the dealership for advertising something as inspected when it’s overly clear it wasn’t at all.
Taylor Simmons
★★★★★
5 months ago
I had an amazing experience making my first big purchase with the help of Isiah. He was very patient and honest. He got a me a great deal on a 2017 Tucson Hyundai. I was very excited and happy with my services. I'll definitely do business with Isiah again.
Lisa Ponti
★★★★★
3 months ago
After such great experiences with Hendrick’s when getting our 2015 Wrangler and our 2013 Mini serviced we knew we’d be back when we were ready for a new Wrangler. My sales rep Manny and Alex who handled financial details were both so helpful. The process was easy and efficient and we’re so happy with our new ride!
Robert Cincotta
★★★★★
a month ago
I can’t say enough great things about the service department at this Dodge dealership. From the moment I arrived, the team was friendly, organized, and respectful of my time. They kept me informed throughout the entire process, explained everything clearly, and made sure I understood what was needed before moving forward. The turnaround time was quick, and the quality of work was excellent. A huge thank you to Zack McCurry for making the experience even better. Zack went above and beyond to ensure everything was handled smoothly. He was professional, knowledgeable, and genuinely cared about providing top-tier customer service. It’s rare to find someone so attentive and committed to making sure customers leave completely satisfied. If you’re looking for a dealership with a reliable, honest, and efficient service department, this is the place to go — and I highly recommend working with Zack McCurry
Durham G
★★★★★
4 months ago
Had a great experience with Tyler D. He was very knowledgeable regarding the vehicle I had in mind. No sales pressure, just friendly, educational amd professional. I feel like part of the daily and will be returning in the future. Would recommend to anyone looking for a new vehicle. --- Shawquna Royal
Addie Bonner
★★★★★
3 months ago
5 stars — Outstanding service from Churbby! From the moment I walked in, he was friendly, knowledgeable, and patient. He answered all my questions, broke everything down clearly, and helped me find the perfect vehicle for my needs and budget. The entire experience was smooth and stress-free. Highly recommend asking for Churbby!
Sir Lafayette
★
☆☆☆☆
Edited 4 months ago
DONT SHOP HERE FOR USED CARS EVEN WITH FAIR TO GOOD CREDIT!! The finance and management departments with the help of their selected bank, will be sure to keep you at the highest payment & interest rates possible "20%+ interest rate" for 640+ credit score, financed through Capital One Bank. If at all possible, use your own bank or seek a loan from an outside bank. I'm paying more for an older car with way more miles than the previous owner. How does that even make sense. Be sure youre not in a rush to buy like I was and inspect the car throughly/ take a longer test drive. My breaks are already squeaking and noticing now theyre needing to be replaced very soon. This tells me a diagnostic wasnt done before selling the car or things were just overlooked. This means this dealership doesn't mind putting possibly unsafe cars back on the road, as long as they make money from it. Now my wife tells me other warning are now popping up on the cars screen "Low Fluids, Inspection Due", which further confirms no work or diagnostic was performed before putting it up for sale. Detail of newly purchased car wasnt done due to my time of purchase, not their fault, they told me I could bring the car back for a detail. I completed my own detail, but had the wife take the car back and the car still had the same cup stains in the cup holder and sand in areas I didnt deep clean during my personal detailing of the car. Wife wasnt happy with the dealership detail that happened after my detail and doesnt like wasting her time. Since I have to hear about so will your detailing section Slight differences of course, but take a look at the previous owners paperwork "they left in the car". Seems the company doesnt know what PII is. Be sure to take all of your personal info out if you trade a car. Look at the difference in interest rates. Yes there are some factors at play, but that is a major difference that makes me question a lot of things from the bank to the finance department, to management, when I look at the last owner's deal and details. Did this person get a better deal being from "Mount Pleasant" and a "surfer girl", while me not so much from Mount P or a surfer girl. Has me wondering do records need to be pulled up to see what kind of rates are given based on race, ethnicity, background, etc? About tired of companies playing with me these past few yrs. Some of us actually work hard for our money an we get pretty angry when its not respected or taken advantage of. Fun fact: We may be crossing into civil rights if we begin finding trends of who is charged what/ their percentage rates based on race, background, ethnicity, etc.
Danny Burchette
★★★★★
3 weeks ago
We had a great experience with our salesman Kyle Grove! We started off texting about a certified pre-owned 2023 grand cherokee L. Kyle did everything i ask & was quick about it. We ended up driving from Lexington SC to Hendrick Jeep in Charleston to buy this vehicle. It was worth the drive! Not only was Kyle great to deal with but they offered a 10yr 100,000 mile powertrain warranty & our local dealer didn't offer that. Thank you Kyle & Hendrick Jeep for a great experience!
Ben Mallett
★★★★★
a month ago
Had a great experience here. Manny was incredibly helpful from start to finish—friendly, patient, and never pushy. He answered all my questions, made the whole process easy, and kept everything moving smoothly. If you’re looking for a dealership that treats you right, this is the place to go.
Jennie Faubert
★★★★★
2 months ago
I recently purchased my 2022 Jeep Grand Cherokee Limited from Rick Hendrick Dodge Chrysler Jeep RAM on Savannah Highway, and I honestly couldn’t be happier with the entire experience. Robbie Robinson, my salesperson, was absolutely fantastic—knowledgeable, patient, and genuinely invested in making sure I found the right vehicle. He made the process smooth, stress-free, and even enjoyable, which says a lot when buying a car. A huge shoutout to Joel Hickman, the Used Car Manager, who went above and beyond to help make this deal happen. His transparency, expertise, and willingness to help truly made a difference and ensured everything came together perfectly. And finally, Sami Chakhachiro in Finance was excellent—clear, efficient, and incredibly professional. He walked me through everything thoroughly and made the finance portion painless and straightforward. From start to finish, the team worked seamlessly together and treated me like family. If you’re in the market for a vehicle and want top-notch service, I highly recommend Rick Hendrick Dodge Chrysler Jeep RAM on Savannah Highway. I absolutely love my new Jeep and couldn’t ask for a better buying experience!
Danielle Williamson-Gowins
★★★★★
3 months ago
Had an awesome experience I drove 2 hours for this vehicle. Kyle and the sales team was really great. I got an awesome deal for my vehicle with a great warranty.
Joshua Goss
★★★★★
7 months ago
The whole experience was amazing. It’s refreshing when you come to a dealership and you don’t feel pressured at all, especially when you’re at the beginning of stages and are just looking. Shearod Bennett was amazing to work with. I would recommend Hendrix Dodge to anyone. Josh G.
Amy Claire Menser
★★★★★
3 weeks ago
Adam was so helpful to my mother & I when we stopped in to get help on the new Chevy Equinox she bought at a small town dealership. He took the time to answer all the questions she had & made sure we were fully confident before driving away! Wish the other dealership could’ve done that for my mom, but I am grateful that he was there today to help us!
Keila Cristina
★★★★★
3 weeks ago
We went to Dodge Hendrick in Charleston, SC, to trade in our car and were assisted by an excellent professional named Tyler Herring. He gave us his full attention, answered all our questions, was very polite, and provided us with wonderful service. Our family is happy with our new vehicle and for having found this excellent salesperson.
Stuart Robertson
★★★★★
7 months ago
Jackson and John were a true pleasure to work with. Jackson was able to clearly communicate the features of the vehicle and walk me through the pros and cons of each selection. John helped manage the sales process by providing answers to my questions and working within my parameters to purchase. When I said I needed more time, he provided a way to keep the process going - allowing an overnight test drive, securing the exact vehicle I wanted, and setting aside that vehicle for several days even though I had not put money down. I really appreciated his approach. There was no pressure to purchase, but as he helped solve my objections, the choice became clear. I am looking forward to visiting with both salespeople again on my next service visit. Fair process, fair purchase. Great vibes.
Meghan Beeler
★★★★★
a month ago
Justin Breighner is an amazing guy to work with. He truly takes his time and goes the extra mile to serve his customers. He isn’t just interested in a quick deal and genuinely wants to do right by all who work with him. He is passionate about helping anyone and everyone get into a vehicle they love at the best price! You won’t regret working with him!!
Larry Cook
★★★★★
a month ago
First trip to the dealership. The service department was top notch! The service manager, Austin Strickland, Sophia, and the rest of the staff were extremely helpful and knowledgeable. They even have a great sense of humor and a great, happy working environment. I would highly recommend them for service on your vehicle.
Patrick D
★★★★★
2 months ago
Tyler Herring at Rick Hendrick Dodge was by far one of my favorite salesmen I’ve ever worked with. He was knowledgeable, professional, and genuinely easy to work with from start to finish. Jonathan, the sales manager, was also excellent—straightforward, fair, and great to work with. Together they made the entire process smooth, stress-free, and transparent. Excellent job by both—highly recommend.
