About Business
Rider Auto Care is a leading Car Repair specialist serving the Carrollton, TX, Carrollton area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.1/5 rating from 104 verified reviews, their reputation precedes them. As a locally-owned business in Carrollton, TX, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Carrollton, TX.
Google Reviews
Modou Lamin Sowe
★★★★★
a year ago
Ronald and Ernesto were very helpful. I didn’t have enough money to cover my expenses they let me come back the following week and make a payment. Highly recommended
Mohammad Shahriyar
★★★★★
5 months ago
Great service highly recommend for any mechanic repairs or maintenance.
Sheri Hendershott
★★★★★
6 years ago
I took our 15 year old truck in for repair to replace the radiator. Price was very reasonable and the work was completed quickly. My truck developed another problem with a leaking transmission line and they repaired it quickly and it was inexpensive. I feel like they could have charged a lot more for this repair but they didn't. I appreciate that they operate with honesty and integrity. The staff is very friendly and professional.
Raja G
★★★★
☆
a year ago
Very fast service and easy to schedule and work with. Upcharge of $20 on top of Groupon for alignment is surprising and unexpected but still cheaper than alternative with dealership. Prices are not cheap but not as high as dealership, commensurate with service but provides quick and efficient service.
Zach Crockett (TechPros)
★★★★★
a year ago
I've been bringing my truck here since I first got it and they've done oil changes, brakes and a few other minor things. Every time they take care of my truck they are speedy and accurate, even pointed out the brake rotors I got for the brake job were incorrect and held the truck on the lift overnight while I sourced new ones. I highly recommend them.
Martin Z
★★★★★
a month ago
A very kind person helped me inflate my tire. Really appreciate the help!
Carissa Ramirez
★
☆☆☆☆
a year ago
DO NOT COME HERE!!! They INTIMIDATE YOU and SCAM YOU!! I left my car here overnight to get my ECU programmed and when I called back the next day at noon they gave me vague explanations that did not make sense as to why they don’t think it’s the ECU. They say the mechanic is “checking” to “make sure” the ECU is not the problem. As if they are helping me. I let them know that’s ok, they can do their thing and let me know when they have an update. When I made that call at noon, the caller ID read “Rider Auto Insurance” on my iPhone. I called them again at 4pm since they told me it would be done by the end of the day and I had not heard back. There was no more caller ID, it only stated “Frisco”. I called 3 times and each time it went straight to voicemail, they blocked my phone number all day while they had my car. I know this because I called from a different number and they answered right away and later on after I said something it changed back???? I brush it off and explain I just want an update so I can pick my car up. Then they tell me they hadn’t done any of the programming and hadn’t even looked at the new ECU yet. They gave me more runaround, vagues statements of “he’s making sure” and “checking” and they didn’t think it was my ECU but instead my crank pulley system, something I had already confirmed was in perfectly working order. They tried to tell me it would be $800 to fix. When I declined and said I was going elsewhere(at this point I had read the other reviews of them fixing “fake problems” and collecting money for repairs that were never done), visibly upset from being blocked and practically told no when I begged them over the phone to please just do the programming, they then said I owed them $275 for “diagnostics”. Nobody even mentioned the word diagnostic or any price whatsoever. I even have our last 8-9 min call recorded where they failed to mention any of this! They began arguing with me and my grandmother, trying to intimidate us into paying them for something they didn’t do. He didn’t even jack up the car to get a proper view of my pulley system, just stuck his hand under the hood. Their reasoning for the charge was that I was “already going to be down 375 for the ECU when it wasn’t gonna work but instead it’s just 275”. Basically said to me dozens of times that since I was already going to spend 375 they then took it upon themselves to charge me 275 for something I didn’t ask for and they didn’t inform me they were charging me for. The younger guy even had the audacity to tell me something a long the lines of “if this is how you’re acting over such a small amount of money” before getting into his busted ass car to go home with only duck tape holding his bumper up. After ALL THAT, I finally put my car into neutral and get it away from their shop to get towed. They were about to close up their shop with my ECU still inside. He tries to tell me maybe it’s in the car while my grandmother is inside. Supposedly while I walk away, my grandmother asks where it is. This man responds to her (him and her being the only people in the building with the door closed) “I don’t know, go look for it.” For reference my grandmother is about 4ft11in and 60 years old. These people are horrible SCAM artists trying to take advantage of anyone unlucky enough to find their shop.
Veronica Trainor
★★★★★
a year ago
I am so thankful for the service we received today. On my way home, I unexpectedly hit something on the freeway and I stumbled across Rider Auto Care trying to see what the problem was. They were quick and very helpful to me and my young toddler. I felt very cared for and received great service. Thank you so much!
Who am I?
★★★★★
a year ago
Honest people and give you reasonable prices. They not only do oil change but they check your car to see if it needs something else for free! They checked my tire pressure all fluids and even my check engine light, and all for free. Highly recommended this place for maintenance and for all your car needs.
Haseeb Dossani
★
☆☆☆☆
Edited a year ago
First time bad very bad experience they also charge more than dealership!!!! B Thought about giving an other try again WELL MY CAR WONT TURN ON ANYMORE and they wont do anything. Think twice before going there I won’t even go for a basic oil change See the picture below Let the e broken thermostat on there And fill the car with water And charged me for coolant flush NICE !!!!!
Cole Helterbrand
★★★★★
a year ago
They were cool. I had a front end alignment and ran into issues with the tie rod being seized but they actually allowed me to help since I am a mechanic. Overall the guys in the shop are reasonable and helpful. Recommend using the Groupon for good deals in the future.
Raghu Venugopal
★★★★★
a year ago
Imagine pulling out of Chick-fil-A, only to realize your car is leaking coolant—definitely not the way you want to spend your day. Thankfully, I spotted an auto shop right across the way. Ernesto went above and beyond by staying open so I could bring my car in. He assured me they'd take a look first thing the next day and was incredibly easy to work with, taking the time to explain everything in detail. The team handled everything like true pros, quickly replacing my lower radiator hose and getting me back on the road in no time. I highly recommend this shop—don’t let the one-star reviews fool you. Give them your business, and you won’t regret it!
Catracho
★★★★★
a year ago
This is an excellent auto center with mechanics who pay close attention to detail. They check a lot of things on your car for free. The mechanic identified several work on my car that may have been overlooked in the past from other mechanics. They work with you to perform excellent repairs in a timely manner while also keeping you updated on savings to avoid future unnecessary costs. Everyone there is very professional and have many years of experience in the business. I’ll bring my car here again for my Auto Care.
Alonso Galindo
★★★★★
3 weeks ago
Very helpful diagnosing and repairing my car at a reasonable price.
J KEN
★★★★★
4 months ago
The owner is very friendly, the prices are very fair, and he's very meticulous in his car repair work—he's like a good neighbor.
Ariel Amarillas
★★★★★
a month ago
Great work fixed holes in my tires repaired with care and great staff
Muhammad
★★★
☆☆
3 months ago
I went for a state inspection, he took out my cabin air filter for some reason and the put it wrong. He was nice but took too long doing the inspection, longer than he should have. And I have to change the filter now because he installed it upside down.
David Copcutt
★★★★★
3 months ago
I've been going here for years. They've always taken care of me - oil changes, nails in tires, starter, water pump, fuel pump and lines, other odds and ends. My truck comes with it's own challenges when working on it, but they get the work done with great results.
Cody Guentz
★★★★★
3 weeks ago
There’s nothing more 5 star than when a shop has your back! I’m so grateful for the guys at Rider. I had unexpected car trouble at a terrible time and these guys made the best out of a bad situation with patience, honesty, and professionalism. After the quality of service I received at Rider Auto Care I will not hesitate to do business here again.
Angie Kilcrease
★★★★★
a month ago
Rider Auto Care is seriously fantastic. They do such honest and reliable work. They're always so upfront with everything, which is a huge relief. Plus, they're incredibly helpful and kind whenever you need to reach out. They've worked on my car 3 times over the past few months and have helped me stay on the road safely with an older vehicle with lots of miles on it! Thank you Rider Auto Care!
