Where is Rob's Import Repair located?

Rob's Import Repair is located at Rob's Import Repair, 310 Allegiance Ct, Appleton, WI 54913. You can find their exact location and get directions on the map provided above.

What is the overall rating for Rob's Import Repair?

Rob's Import Repair currently has an overall rating of 4.8 out of 5 stars, based on 456 reviews from the community.

What are the opening hours for Rob's Import Repair?

The opening hours for Rob's Import Repair are: Please contact the business at 19207664000 to confirm their current operating hours.

Best Car Repair in Appleton, WI: Rob's Import Repair

saymoredaily

★★★★★

3 weeks ago

I had an amazing experience at Rob’s Imports Repair. From start to finish, their customer service truly went above and beyond. I brought in my Mercedes-Benz, and trusting someone with a vehicle like that isn’t always easy—but this team made the entire process smooth and reassuring. A huge thank you to Scott, my vehicle advisor. He took the time to clearly explain what was going on with my vehicle and helped me make informed decisions about the repairs. He never rushed the conversation and made sure I fully understood everything before moving forward. That level of transparency and professionalism is rare. Also big appreciation to Joe, the mechanic, whose work and attention to detail gave me confidence that my vehicle was in the right hands. You can tell there’s real skill and pride behind the work being done. It’s not just about fixing cars here—it’s about building trust with customers. The entire team delivered exceptional service, honest communication, and top-notch workmanship. If you’re looking for a place you can truly trust with your vehicle—especially a luxury import—I highly recommend Rob’s Imports Repair. I’ll definitely be coming back for future service.

Teejay Bouressa

★★★★★

3 weeks ago

After bad experiences from other repair shops in the valley, Rob’s Import Repair was truly an amazing experience. Their customer service is top tier. As a young woman who does not know much about cars, they went through every single detail with me, gave recommendations, answered questions, and ensured I was making the best decision with my vehicle. They displayed the utmost kindness and patience. Honestly, I will never go anywhere else!!

Kaleigh Kacyon

★★★★★

Edited 5 months ago

This was a great experience. On your first appointment at robs, they will do a full inspection and provide detailed photos of each mechanism. Along with any recommendations for services. They even have loaner cars. The online software is very easy to use and request appointments They are careful with your car and meticulous. I honestly can’t trust anywhere else with my GTI. Will definitely be returning for the lifetime of my vehicle! 2nd review: kind of funny I said the lifetime of my vehicle… with only 44k miles the engine in my GTI had internal damage, due to not fault of them or me. The light came on and I called robs with no appointment. They got me into a rental car no questions asked. They diagnosed it the next day. Come to find out my engine needs replacing. Robs worked with my extended warranty to request a brand new engine. Not only did they handle all of it but they were able to diagnose, order parts, and replace my engine all within one week. Mena kindly walked me through and educated me on the whole process. And I greatly appreciate your whole team getting the GTI back to life. Something that could have been very stressful, they made feel easy. THANK YOU SO MUCH

mr wood

★★★★★

a month ago

The level of service I received is top notch. Rob’s Import Repair is the most thorough and reliable mechanic shop I have experienced. I am able to drive with peace of mind knowing my vehicle is well taken care of. I was impressed by the front pricing and total transparency.

Ryan Windorff

★★★★★

a month ago

When my Volkswagen Atlas developed an unexpected issue, I called Rob's Import Repair, and they immediately told me to bring it right in so they could take a look. They fit us in quickly without any hassle, gave the car a thorough inspection, and provided a clear, detailed summary of exactly what was wrong and what needed to be done, no upsell, just honest and professional advice. We scheduled the repair, and they delivered exactly as promised. The work was completed on time, the shop is clean and well-organized, and the entire team was friendly, knowledgeable, and a pleasure to deal with. They even provided a free loaner car, which made the whole process stress-free. If you're looking for a reliable shop that specializes in imports (especially European), Rob's Import Repair is outstanding. Great people, great work, I'll definitely be back for future maintenance!

John Pape

★★★★★

Edited 4 months ago

First time customer, the staff at Rob's did a great job taking care of our Mini Cooper. I will definitely be back when I need service on my 4 vehicles. Being a retired auto tech with no place to do my own repairs I am grateful to have found Rob's Import Repair, after talking with the staff and seeing the shop I feel confident in their ability to take care of all my repair needs.

abtin babaei

★★★★★

3 months ago

I had a car guy in St. Louis Missouri, do a bunch of upgrades and even tune my car. Thought he did a good job until my exhaust pipe stating rattling. Called these guys and they said bring it in same day to get a look at then fit me in the next day for repair which took less than a hour. Showed me the car before and after repair. Tom is the man who worked on my car and handled it as if it was his own car. Therefore I am now switching all my maintenance and upgrades to this shop from now on. Do yourself a favor and bring your car here

Coach Matt O

★★★★★

4 months ago

I have a Mercedes Sprinter Grech RV and needed my brakes checked and some other maintenance items. The entire experience was fantastic. They have a great communication system and even provided photos of tires and brakes while the vehicle is being inspected. They were honest about my brakes being in good condition and there was no pressure to add services. I keep the vehicle in this area for almost half the year and I'm very happy to have found a go to service provider like Rob's Import!

Mary Larsen

★★★★★

7 months ago

After 5 years in storage, our 1997 Jaguar XK8 needed multiple repairs.The staff at Rob’s diligently researched and diagnosed the issues. They did a masterful job of getting this “Grand Lady” back in top shape. Couldn’t be more pleased. Highly recommend Rob’s Imports. Mary Larsen De Pere

M K

★★★☆☆

2 months ago

These guys have been great in the past, but recently extremely disappointed me. Me: "I have an alternator pulley and serpentine tensioner I need replaced, give me a quote. Feel free to mark up the price for customer supplied parts, and I'll sign off on any guarantee/warranty because of that fact. I can give you the car for a week and you can get at it whenever convenient." RIR: "We won't do it unless we supply the parts" What? I've never seen a shop turn down such easy money. Only asking them to do it because I'm in the middle of other projects and this is incredibly basic stuff. No diagnostics, no troubleshooting, no warranty, but still won't do it. All this did was make me suspicious of the parts they demand to supply to their customers. Disappointing.

Brian Fiebig

★★★★★

2 months ago

From the first phone call I felt very comfortable with the repair options they offered and the quick response to get my car towed and into the shop for a diagnostic to determine the problem. They kept me updated throughout the repair process. They did not exceed their original estimate and we’re ahead of schedule on the finished repair. Mena was terrific to work with and I would highly recommend them to anyone with any brand of import.

Sarah P

★★★★★

3 months ago

We've been taking all our cars to Rob's now for a few years now. While it says "Import" in their name, they also work on domestic cars and we bring our VW, Toyota and Ford all into them. Mostly we've been in for oil changes lately and I really appreciate their loaner cars for this. I drop the car off on my way to work and pick it up on my way home. We have also had major work done here including new tires on several cars, carbon buildup removal, suspension repairs and control timing problems. We've been very pleased with the speed and price of all our services. Rob's is pretty popular, so we've had to wait sometimes to get an appointment on a day with a loaner car, but we feel that their skill and knowledge is worth the wait.

Paul Stelter

★★★★★

Edited a month ago

Update January 2026: Just had the oil changed on my BMW. Appreciated the timely service and the detailed inspection. Happy that Mena took the time to review the results and answer all of my questions. Glad there are real pros to provide advice, especially as cars have become more complex and expensive. Friendly, helpful staff. Had an appointment for an oil change on my Mini Cooper. Was able to get it in quickly and at a convenient time for me. Work was professionally done and finished on time. I have been taking all of my cars here for service for several years, they never disappoint, are always friendly, straightforward and helpful.

James Berven

★★★★★

3 months ago

I've brought my highlander and tundra to Rob's now for a few years. They have always been honest, happy to answer questions, and knowledgeable. I recommend their in depth vehicle testing/inspection. They will go over every aspect of your vehicle with you (with pictures), explaining any problems that arise, as well as showing you things that don't need addressing.

Corwyn Collins

★★★★★

3 months ago

We had our Lexus 350 in for general maintenance and in there inspection they found the rear brake pads below minimum. They promptly called me and of course I told them to replace them and they did and I was still able to pick the vehicle up at the end of day. All the people who work at Robs are professional and courteous. We recommend them for all your vehicle maintenance.

Steph Cavanaugh

★★★★★

4 months ago

I LOVE the convenience of Rob's Import Repair. I am so incredibly busy outside of work leaving me hardly any time to think about getting my car maintained. Mena stopped in to my place of employment and talked about their services and mentioned they will PICK UP my car and drop off. THAT is the kind of service I need!! On top of that, the phone call after to discuss what was gone over and pictures to go with it was above and beyond. Cannot recommend them enough!

Betty Smedlund

★★★★★

5 months ago

I am a new customer at Rob’s for my Mini Cooper. I felt immediately.welcomed by the staff. My winter inspection was easy to schedule, the service appointment was thorough and done without delay. A chrome section on my hood had lost some of its supporting clips and this was brought to my attention. A replacement has been ordered. Pricing was extremely fair.

W Lowery

★★★★★

3 months ago

Great auto shop. They got me in even though I had to cancel a Friday appointment because tires I was supplying were delayed in shipping. Great personal service from my service writer…text and calls to keep everything rolling so I could have my car before days end. Thanks guys.Your the best!

Eric Tollefson

★★★★★

3 months ago

I had my first experience at Rob‘s imports repair. I called them on a Wednesday afternoon with an issue with my engine warning light being on and they got me in the next morning to check it. They diagnosed the problem and order the part in two days later they had to repair done. Great experience Scott the service guy that I talked to was great. I will definitely be going back there.

Jessica Jobe

★★★★★

3 months ago

I'm so glad I found Rob's for my car maintenance and service. What a great group of guys there! Very personable and straightforward to deal with. Honest and thoughtful communication and service. Definitely going back for anything my car needs done.