Dallas European Auto

Don Riley

★★★★★

a month ago

I took my car into 4 other shops including two dealerships from what turned out to be contaminated gas. All of them were unable to properly diagnose and repair. In the case of Mercedes Benz of McKinney, they actually lied to me and said the engine was unrepairable. I'm so glad I finally found a straight shooting shop with rock stars like Robert McGullam that got me back on the road using the unrepairable engine that was pronounced DOA by a MB dealership. Truly shameful! Presumably because they did not want to spend the time to find out what was really wrong and more expedient to lie to get the headache off their shoulders. Many shops I learned do not want to take on problematic repairs but not the case at DEA. Even if the engine turned out to be beyond repair, they were prepared to source a used motor and replace. These guys are the real deal!

prabhu kanth

★★★★★

a month ago

Excellent service and very honest team. They quickly diagnosed and fixed my VW Tiguan battery registration issue at no charge — truly appreciate their professionalism and customer-first attitude. Highly recommend Dallas European Auto!

Kristie Williams

★★★★★

3 months ago

What a great auto mechanic shop. The guys here went above and beyond. They were very professional and helped me in a timely manner. Adam, Jonothan, and Amir put my mind at ease when I was stressed. Jonothan is very knowledgeable and was a great source of information on explaining what was going on with my VW. I would recommend them to anyone who has a VW and wants to bypass the dealer. Thanks, guys. I truly appreciate all that you did.

Yasma Dorsey

★★★★★

a month ago

Literally one of the best auto repair shops I’ve ever been to! I initially went in by myself never felt like they were trying to over sell anything! They were very professional and a quick turn around time!!! My husband went back and approved dealing with them as well! We will for sure take our other vehicles here if we have issues in the future. Thank you all much!!!

Wyatt Whittington

★★★★★

a month ago

Sam was a pleasure to work with. Made every fast by texting me everything he was needed on his end and by the time I went in to buy, he had everything ready to sign and the process took 10 minutes. Way better than previous experiences of waiting hours on end at other dealerships

ellen walsh-smith

★★★★★

a month ago

Had car towed in they told me the repairs my car needed would exceed its value and I really appreciated their honesty with me. They were very helpful, responsive and I’d say they are a great place to have your car repaired at because they have integrity.

Garrett Cain

★☆☆☆☆

a month ago

When I called to schedule an oil change appointment, I asked how long it would take. They told me it would take 1.5 hours to complete. When I arrived 10 minutes early to my appointment, I asked again how long it would take, they said 1.5 hours. I showed up 2 hours later to pick it up and my car had not been touched or moved at all. They said they got busy and could start on it now and it would take…. 1.5 hours. Took my keys and left.

Ethan Sparks

★★★★★

2 months ago

Stopped in on a just to get a headlight fixed, and I can’t tell you enough how amazing my experience was. Great customer service and very fast service. Trust worthy and great communication, will be bring all my cars here for any purpose.

broc mullins

★★★★★

3 months ago

I recently had the pleasure of bringing my car to Dallas European Auto, and I couldn’t be more impressed with the entire experience. From the moment I walked in, it was clear that this place is all about top-notch service, honesty, and expertise. As a locally owned business, they genuinely care about their customers and it shows in everything they do. First off, the turnaround time was fantastic. I had some work done that I thought would take days, but they got it done quickly without sacrificing quality. It's rare to find an auto shop that balances speed and precision so well. The customer service was absolutely 5-star. The team at Dallas European Auto is friendly, knowledgeable, and always happy to explain what’s going on with your vehicle. They took the time to walk me through the repairs needed, answered all my questions, and made sure I was comfortable with the process. It felt like I was talking to people who genuinely care about making sure my car was in the best possible shape. What really stood out, though, was their honesty. It's hard to come by an auto shop you can trust these days, but Dallas European Auto is one of those rare gems. They didn’t upsell or suggest unnecessary repairs – they were straightforward about what my car needed and gave me fair, reasonable pricing. It’s clear they value building long-term relationships with their customers rather than making a quick buck. It’s more than just a business transaction for them. And finally, as a locally owned business, they give you that personal touch you just don’t get from big chains. Supporting a local business like this feels great, and knowing that my car is in the hands of people who care about the community makes all the difference. I highly recommend Dallas European Auto for anyone with a European car. Their combination of expert service, fast turnaround, honesty, and exceptional customer care is unbeatable. You won’t regret it!

malik elizee

★☆☆☆☆

Edited 3 months ago

Edit: Reducing to 1 star now after asking to be removed from texts and still getting one anyway. Attached screenshot of conversation. Amazing how when I text feedback on a potential issue I can't get a response but when they want to get you to come in and spend money the texts don't stop coming... I really wanted to like this shop and I wasn't going to write a review until I took my issue to a different shop. I got my Porsche towed here after my shifter cable snapped. Everything went well, price was reasonable but I was a little annoyed that my car was covered in a thick layer of dust when I went to pick it up. I notice after some time it feels tough to go into reverse and the shifter feels a bit off. I get the usual follow up text of "how's your car doing" from the shop, and I text back my concerns and that I was thinking of bringing it back in, no response. I guess whoever texts you only wants to hear good things. Fast forward a few weeks later and my shifter gets stuck in reverse. Now I need to get it towed a second time. Shop calls me later that day and says nothing is wrong, shifter just got "stuck" and needed to be popped out. I'm no technician, but as the son of one, I know enough to be immediately suspicious. Since my brakes needed to be replaced and it was service time, I take it to another shop I had been to before (JP Euro, they're great btw) and tell them look into the shifter as well. I get a text with pictures a few hours later, shifter assembly is basically in shambles and needs to be replaced. Now idk how the hell this shop missed that BOTH times, but I'll never go here again.

IMELDA RIVERA

★★★★★

3 months ago

⭐️⭐️⭐️⭐️⭐️ Very happy with the repair on my Range Rover. Despite several complications, the team handled everything professionally and still delivered a fast turnaround. Great communication and quality work—highly recommend.

a f

★★★★★

7 months ago

The best autoshop ever. Absolutely amazing team. They are so kind and they don't try to hassle u around with things on vehicle that does not need repairs. Words can not describe how great these guys are very welcoming just all around awesome. Will do all my auto repairs or whatever my vehicle needs done here for now on. Thank u guys.

L Dogg

★★★★★

7 months ago

With all of the large "Chain" and "Stealership" vehicle repair shops; Dallas European Auto is truly a breath of fresh air. This shop is big enough to serve you yet small enough to get to know you. The work is Top Notch and their customer service is excellent . They make you feel like a part of the process keeping you informed all along the way. There are no unexpected surprises. The knowledge base of the employees is second to none and this provides a comfort level not normally experienced when dealing with major auto repairs on foreign vehicles. Management's "Customer First" attitude is contagious and all of the employees seamlessly follow suit. Oh and did I forget to mention the prices are more than reasonable and they are willing to work with you . I would recommend Dallas European Auto to anyone. These guys are great!

Sri Dhar

★★★★★

3 months ago

They are very honest repair shop. I have a great experience with them with my BMW and my son's car they were very creative in doing the right thing without hurting a students bank.

Mark Dickman

★★★★★

8 months ago

I will only take my Mercedes to Dallas European Auto because they are an amazing team from the owner to the techs Robert. Their pricing and customer services is out of this world. I took my Mercedes in on Friday because the drivers window would not go up anymore and they got my car back same day because I needed my vehicle for work since I started a new job on Monday. The owner and Tech Robert stayed late to get my vehicle back to me. The shop closed at 6pm but they stayed open to till 6:45pm to finish the job. I cant say how satisfied I am beyond words! Thank you very much for an outstanding job and I appreciate the commitment you have towards your customers!

JC Ochoa

★★★★★

11 months ago

I’ve been taking my car to Dallas European Auto since I found them, and the experience has been excellent from day one. Their pricing is fair, their service is reliable, and they only recommend work that’s truly necessary. I trust them completely and wouldn’t go anywhere else. They’re also accurate with wait times—only once was there a delay, and without me saying anything, they gave me 20% off for the inconvenience. If I could give them 10 stars, I would.

Mansoureh Tehrani

★★★★★

11 months ago

If you're looking for a friendly, professional, and honest auto shop, Dallas European Auto is for you! I’m always happy with my service. Their team does a great job at keeping me updated on what is needed on my vehicle. They are very knowledgeable and easy to work with. It’s nice to have the peace of mind, knowing everything is done correctly.