Rod's Radiators

Casey Dorland

★★☆☆☆

Edited 3 months ago

This is a fantastic family operated business - we lost our radiator on Mt Shasta on a 112 degree Friday afternoon while traveling with a camper from Oregon to Sacramento area. We called around and no one would help. A tow truck driver even ignored my wave for assistance. We called Rod’s and they were happy to help! As we limped in, stopping to add water on the mountain, they called while we were still en route and checked in with us and said they had our radiator and were waiting for us to arrive with two technicians. We arrived at 3:50 and were done by 4:40! They had the new radiator installed in 40 minutes! Super friendly and competent! When we googled the going prices for the work done, they charged us about half what dealers charge. (By the way, the Redding Chevrolet dealership didn’t want to help and all I got was text). Update - unfortunately, I spoke too soon! Exactly one year and less than two weeks later, we made the same trip and found ourselves in the side of the road with a blown radiator. We made it to another shop in Weed, Ca. And found that they had pinched the hose intake and the radiator created too much pressure and sprung leaks all over. I called and explained and sent pictures of the error in installation (provided by the repair shop) but because the warranty was up by a week, they refused to honor the warranty or help recover any costs. They didn’t care that their faulty installation left us stranded on I-5. Guess their service is only skin deep afterall. Granted they were there when we needed them and we were (and are) appreciative. But they didn’t back their work.

John Motors

★★★★★

6 months ago

Price was super reasonable . Not a scam artist like most shops around !! Would highly recommend

Micaela Slane

★★★★★

a year ago

Outstanding customer service. They are the best U-Haul dealer in town. So easy to work with and since they are a small family business, you get personal service and they are a long time local Redding family so their word means something. I got to talking with the owner and he has a ton of connections and customers and has worked on radiators big and small.

Shannon Jackson

★★★★★

a year ago

This place has outstanding customer service. We were headed to Oregon Dunes when our friend began to have some over heating issues with his truck. After replacing his termastat and again back on the road he still was experiencing problems. We wanted to rule out possible radiator issue so gave Rod’s a call of which we were told to come in. As soon as we arrived Rod started looking at his truck and blew out the radiator and did a couple other things. He gave us peace of mind to continue our trip up the mountains and that he didn’t think we’d have anymore problems and he was right. We SO APPRECIATED him looking at the truck that was pulling a cab over camper and a side by side without a wait and we continued our vacation and made it safely to Florence, OR and back home safely.

Stacy Rotta

★★★★★

a year ago

Has a great experience there today with a simple coolant flush. They got us an appointment the very next morning and got it done very quickly. Thanks guys!

Tim Monson

★★★★★

3 years ago

My radiator gave it up on Hatchet mountain last Friday , After 2 1/2 hr. Wait on tow truck made it to shop @ 3 pm Rod’s had a new radiator for my truck in stock. They had my truck repaired and ready to go by 4:30. Makes me feel good to know there’s still shops out there willing to help stranded traveler ! Fantastic people Fantastic service

Ashleigh Moore

★☆☆☆☆

Edited 5 years ago

I replaced my radiator with these guys it was the price I expected and all seemed good until about 1 month later I got a bad radiator leak again so I called them and had to go back multiple times until they finally changed a plug that they should have replaced the first time I went. It’s still been leaking and when I brought it in a guy came out using his phone flash light looked in there for less then a minute and said he didn’t see a leak and my car wasn’t over heating so it’s fine. Well I had a mechanic friend look at my car and he said they didn’t put things back on correctly and that it basically looked like they threw it in carelessly so it wouldn’t fall out and called it good. I will never be going here again I don’t have enough money to be throwing it away on people that don’t do their jobs correctly the first time.

Mateo Russo

★★★★★

6 years ago

After accidentally ruining or new radiator, we took it to Rod and he really helped us out. He was up front and honest about everything and we really appreciated the kindness from him, his wife, and employees. They’re good, honest, hardworking people. Thank you guys!

Nancy Schwerdt

★★★★★

6 years ago

Excellent customer service and quality work. Had a radiator problem, Rod’s found a new radiator immediately and had my car back to me within a short period of time. I highly recommend Rod’s Radiator. A very positive experience!

s wilson

★★★★★

8 years ago

These guys were awesome. We were from out of town. Diesel overheating so I called them. They had us swing by, diagnosed it, and fixed it within 2 hours. Got us back on the road in a hurry. Such a lifesaver and their prices were more than reasonable. THANK YOU!!!!

Charles Fox

★★★★★

8 years ago

Had leaks starting. Knew it had to be replaced. Checked out radiators locally and online planning on installing myself. Went to Rod's and he installed a rebuilt unit for less than my part price. While at it, they noticed a bad vacuum line for heater and fixed that for free. Years later cooling system is still good.

Teresa Colgate

★★★★★

6 years ago

I was in a bind, They got going found out my water pump went bad, got the part put it in and was back on the road in 4 hours. Since I have a F150 I went to the dealer first They had no time for me, didnt even look under the hood. I'm so greatful for Rod's plus I'm pretty sure I paid l 4x's less. I am very thankful greatful.

Nick Hitchko

★★★★★

a year ago

They were so swift and I didn’t have an appointment. Friendly & welcoming. I highly recommend them.

Kimberly McKeehan

★★★★★

4 years ago

Excellent customer service, family owned....I won't take my car any where else. I'm truly impressed and pleased!! Thank you Rod's Radiators!! Thank you Cassidy's auto lube for referral!!

Bruce A. Rychlik

★★★★★

5 years ago

I have lived in Redding for 30 years and I have been a mechanic for even longer and when it comes to radiators especially custom radiators he has done it and it's my opinion they are the best for price quality reliability and time period

PRKG 1

★☆☆☆☆

2 years ago

Times may be tough for small businesses, but,I was given an $1125 quote to fix a brass radiator. Ended up buy a new “BRASS” radiator for under $300. That’s tax and expedited shipping total. Being the only Radiator shop doesn’t justify price gouging

David H

★★★★★

2 years ago

They have amazing customer service, Rod is more than generous, very knowledgeable and service was done very quickly. They are one of the good ones and I will be a return customer.