Ron Tonkin Hyundai Service

David Preble

★★★★★

2 weeks ago

My service rep was Blaine, he and the other staff were professional courteous and informative. They had me in and out of the service center faster than I expected. I would highly recommend Ron Tonkin Hyundai

Amber Cruz Mohring

★★★★★

a month ago

Seth from Ron Tonkin Hyundai was very professional and helpful during my recent service! I called to make an appointment but had mistakenly booked the wrong service center. Seth took care of getting my car in right away despite not having an appointment and the technicians worked fast. I will definitely be bringing my car back here!

Kenadee Tovar

★★★★★

8 months ago

We don’t even know where to start because we have so many good things to say… I grew up in dealerships and know the sales side of buying a car more than I should. So going into a dealership I’m already nervous to be bamboozled. After totaling our family’s dream car, we went in to see what our options were because we liked the features in our rental car we got (2025 Tucson). When we first got there we walked around on our own, which was nice for my husband and I to discuss what we liked and didn’t. Once we found the car we wanted to test drive out of curiosity, we went in and were introduced to Dan. Dan pulled the car up and got my information to drive. As soon as I got in I was sold on the sporty spice of the N Line Kona. It’s simple, but also modern in the right ways. Once we went back in, we discussed things openly such as what our payment goal was and what it would look like to get there. The process was very transparent and quick. They got us within $20 of what our payment was before with all the extras we wanted, including tinted windows. Dan was truly exceptional and made the process feel easy and exciting. Due to going through insurance we had to wait to make the down payment, but that was no problem. They walked us through the process to hold the vehicle and we made a partial down payment. We truly felt taken care of and excited to have a new car after a traumatic experience. Dan, thank you for your time and for accomplishing all of our goals.

Olga Pogorelova

★★★★★

Edited 4 months ago

I had an Excellent experience with the after-service for my 2025 Santa Fe Hybrid. My Service Advisor, Seth Miller, and his entire team were professional from start to finish. Seth was outstanding—he clearly explained the services and kept me updated throughout the day, which I greatly appreciated. The work was done efficiently and correctly. It’s comforting to know my new car is in such professional and reliable hands. Thank you, Seth and team, for the great work!

Samantha T

★★★★☆

2 months ago

I appreciate the ability to get into the dealership. Seth always handles my services and he is very kind and easy to work with. I did feel a SLIGHT push to get services completed that didn’t quite need to be done yet but I also don’t blame him because I used to work in a. Field where services/products were expected to be pushed. Needed or not. But he was never disrespectful or rude. I will always go back and work with this location.

Terri Widergren

★★★★★

4 months ago

Seth and the rest of the service department are terrific. I found them on my travels with an urgent repair need and they were amazingly kind and helpful in getting it taken care of. Since then I schedule my service around my trips through Portland. I cant recommend this shop highly enough for personal care and quality of service.

jamiel cullins

★★★★★

5 months ago

I recently had my transmission replaced on my 2023 kona under warranty. The team did an amazing job helping me and fixing my car. Frank got me into a loaner vehicle which saved me a huge headache. It drives like a new car again. I am very pleased with the work.

Yazmin Moore

★★★★★

4 months ago

The staff was polite and very on point with everything we asked. Took a while to finish paperwork, but thats expected. They offered snacks and water to keep us busy. Staff engaged with us to keep us entertained and kept us informed about every step. Process was good and easy.

Jim Marcotte

★★★★★

6 months ago

I recently had another great experience at the service center at Ron Tonkin Hyundai in Gresham. I had prepaid for a part in advance that turned out to be the incorrect part. Upon my appointment, Jason and his staff handled the situation expertly and in a timely manner. They ordered, picked up and installed the correct part and as a courtesy for the extra time I waited , I was not charged for the install. Highly recommend this service center!

Mike Carr

★★★★★

a month ago

I went in to Gresham hyundai for an oil change. I let Seph know that the transmission was kicking when I touch the brake. He identified the problem and next thing I knew I was getting a new transmission under warranty. They provided us with a loner, and things went well from there. Thanks Mike

Marcus Heath

★★★☆☆

5 months ago

3 stars = typical and pleasant, 4 = a little pampering, 5 = mind blowing. Courteous staff, timely, free snacks and coffee. Hard working mechanics. Great for a dealership, informative but not pushy can be tough to get right but seems like this dealership has good staff.

stevensmellie

★★★★★

7 months ago

I took our palisade into the dealer for a service. Later that night while the car was in the driveway, I noticed a large oil spot under the car. Upon further inspection, it seemed that either whoever changed the oil used the splash guard as a drain pan, or there was some sort of leak. There was oil all over the top side of the splash guard and the valve cover. That had blown all over the inside of the engine bay and traveled down along the bottom of the vehicle. I was pretty irritated by what seemed to be lack of professional work. I took the vehicle back to the dealer and spoke to Drew. He quickly brought over his shop foreman and they were very apologetic and wanted to make sure I was taken care of and ensure that there was not a leak or something. They claimed to hold themselves to a very high standard there and apologized for the issue. He quickly resolved to redo the oil change to ensure that there was not a pinched o-ring or leaky gasket on the filter or drain plug. He offered to keep my vehicle for a couple days and get the entire thing detailed inside and out, including the drip tray and engine bay and everything. He put me in a rental so that I could still meet my obligations. I got the car back looking amazing! I was very impressed with the way in which they handled the situation, not making a bunch of excuses, rather, just making things right and going far above and beyond what I expected! Thank you for setting the bar so high!

Mike Bowman

★★★★★

7 months ago

Thank you to Sam, who was very personable and went out of her way to help us, even coming in on her day off. She is a great listener and was never pushy. And thank you to Ian for sharing his technical knowledge and friendly personality. We highly recommend Sam, she genuinely cares about her customers. We are very pleased with our 2025 Tuscon XRT! Thank you again!

Jeff Smith

★★★★★

5 months ago

They went out of their way to make sure everything was done perfectly because I told them I was driving across the country 2800 miles! They also worked with me on all costs incurred and gave me some nice savings options! Very professional and I’m never going anywhere else!

Carén Ingram

★★★★★

6 months ago

I had such a great experience with Seth and the service crew at my local Hyundai dealership, I went in with major oil issues and they took great care of me and Lucille (my 2017 Hyundai Elantra 😂) they explained everything to me and even showed me the issues (which I greatly appreciate because most wouldn't bother to educate or explain) they got me in and out in excellent time and my sister and I were able to go on out much needed beach trip 🥰 and I am beyond grateful for that 🌻🪻!! Hands down the best in town, stop in and ask for Seth ✌

Brian Morehouse

★★★★★

4 months ago

Insurance-covered transmission problems that was totally not Tonkin’s Service Department’s fault. Drew and Seth kept me well informed, provided me with a loaner vehicle, and in the end I am very satisfied with their service.

Alex Guz

★★★★★

7 months ago

100/10, will return for additional work in the future and recommend. Seth was very easy to work with and made sure all aspects of customer satisfaction were met during my appointment. He was very knowledgeable, answering any questions I had. Bringing my car here honestly beat my expectations because they had my car in and out the door faster than most places can answer a phone call. I was surprised by the level of detail this service department is ran