Schlager Auto Body Repair Inc

Molly Quirke

★★★★★

3 years ago

Got my front end replaced at Schlager and had a wonderful experience. Repair was done in about a week as promised. Staff are nice and very communicative during the whole process. The shop even went the extra mile to detail the interior and exterior of my car prior to returning it which was a huge bonus! Definitely would recommend!

Angela Teixeira

★☆☆☆☆

3 years ago

Overall terrible experience. Something that could’ve taken less than a month, took a month and a half to get resolved. The right side of my car was scraped/dented due a recent accident. My insurance suggested this body shop for “fast” repairs. I dropped off my car on 11/29/22. I was told my car should be ready in about 2 weeks and I will be getting texts with updates. These 2 weeks goes by and car is still not ready and was informed the shop is waiting on parts to be delivered. Two days before my scheduled pick-up day I called them asking for an update and was informed parts are still pending and should be getting delivered by pick-up date which was 12/16/22. That Friday, I receive a call stating the parts that was ordered was the incorrect ones and I will have to wait longer 😊…great right?! I finally got my car back 1/13/23….over a month later. Mind you, my insurance was done paying for the rental because my 30 day was up. Every time I called to get an update on the car and parts, I would get no answer. Just that they are still waiting. I feel this place was in no rush to get the car fixed and for this reason I won’t be returning.

Daniel J

★★★★★

2 years ago

Best auto body shop! Nearly totaled my vehicle on I95. Schlager took the time to rebuild nearly 1/2 of the vehicle, better than when I bought it! Danielle was the best and kept us up to date during the whole process. A+ 5 🌟 stars, amazing!

Justin Presley

★★★★★

2 years ago

Needed repairs to my driver's side door after an accident, and am very happy with their work. They set very clear expectations on the repair estimation and rough timeline right up front so I knew it was going to be at least a week or two, and their relationship with GEICO and Enterprise made the whole process as easy as I think it could possibly be. Rental car was there right after I dropped off the car, text messages let me know how repairs were progressing, and their repair work looks great! If I need any car body repairs done in the future I'll be coming back here.

Erik Blakney

★☆☆☆☆

2 years ago

Service was outstanding. They communicated very well, both when explaining what had to be done, and when providing status updates on the car. My car was done 2 days early. The office staff was very supportive and I’ll will be going back. The only reason I’m not giving it 5 stars, is because I’m noticing small things missing from my car. Nothing of any real monitory value. I immediately notice some items and let the office know, as they weren’t important, but they should know. The office was extremely understanding, but I told them not to worry about it. However, after getting in the car this morning I realize that more things have gone missing. edited: okay, so 6-7 items are missing - including things of sentimental value. Do they make a habit out of removing things from the cars???

M S

★☆☆☆☆

11 months ago

At first I thought this place was good. But then a few weeks later I noticed one of my mudflaps hanging I called bought it back. They said they fixed it. I checked it. It was still loose. Luckily, I checked it before I drove off then they had to re-fix it And then the girl comes out the fake nice lady and then she says oh by the way, the other one is hanging off too. Come to find out they were the ones who were supposed to fix it, but she made it seem as if my mudflap was just hanging off. Long story short do not trust these people I had to go back to my insurance company and I had to go to complain to my insurance company and have them find another autobody shop who can fix the job and do it properly and who are honest and take accountability and responsibility for their actions. These people they screw up your car and they take absolutely no accountability for their actions. They screw up your car and then blame you or your car! I drive a solid Acura! Who has time for this nonsenseness-not me! Thanks for wasting my precious time Schallger. I’m sure the next shop won’t blame me or my Acura for their screw ups and will do the job properly.

Brianne Taber

★☆☆☆☆

Edited a year ago

I’m very disappointed in the work that was done, and lack of communication when replacing the back bumper of my car. As far as communication, I’d been told a few times my car “would be ready by tomorrow afternoon and they would call me with an update tomorrow” only to never hear from them when I had asked just to be updated since I had another appointment to bring my car to for damages as well. The first time I brought my car, I had to immediately bring it back because the bumper did not line up, was pinching in areas, wasn’t clipped in, had gaps, was loose, and the paint looked awful. It was explained to me that they used after market parts. I was understanding, and they were very nice about the ordeal, and they ordered the stock parts and assured me they would fix it. They told me on a Monday “they would call to update me when the parts came in in a day or two” 8 days went by and I had to call to ask if the parts were in, which I was told they had come in last week. The second time I brought my car back, I left with a completely different color bumper that does not match the paint on my car, hair stuck in the paint, tape lines, and scratches all along the top of my bumper. The fit however was correct this time. I was very polite and understanding throughout this very frustrating process, and had once again reached out that same day I picked up the car and asked for an email to send photos to, so that we were on the same page so I could bring it back. I emailed that email address provided and I never heard back. I’m shocked at the neglect to double check their craftsmanship, and that they have allowed this car to leave the shop like this not only once, but twice.

Mark O'Leary

★★★★★

11 months ago

I've used Schlager's for towing and body work for over 20 years. They have worked on our company vehicles as well as my own personal cars. Jim, Billy, Nick and Danielle have always done an excellent job taking care of all of our needs. There is no one I'd trust more with our work.

Diane Dutczak

★★★★★

11 months ago

Everyone was so nice. I was informed regularly as to the progress of repairing my car after an accident. Easy smooth process, good turnaround time for repairs. Car and workmanship are great! Would highly recommend!

Taylor Hartz

★★★★★

a year ago

Unfortunately my car has been rear ended twice in one year. Each time it was taken to Schlager. Both times they were so transparent about the repair process, sent me updates, and my car was returned to me not only fixed, but clean as well. I definitely recommend them!

Lacy lacysmith

★★★★★

Edited 2 months ago

They fixed my car and vacuumed and clean my car before w giving it back.. didn't expect that part.. my car looked great, very professional, personable people.

Jill DiStasio

★★★★★

5 months ago

Schlager’s Auto Body fixed my BMW and it looks great. You would never know it was ever damaged. They replaced my bumper and painted a few places. They did an excellent job!!!!! They are trustworthy and fair on the prices. Turn around time was ahead of schedule and the communication was top notch . HIGHLY RECOMMEND!!!!!

Admin admin

★★★★★

a month ago

Takes care of all our towing and body work. Thanks Schlager’s for always being there for us and reasonably priced!

Tristan Parnell

★☆☆☆☆

5 months ago

My car was returned to me with 1 tire lug nut missing, the special socket for my lug nuts in my trunk (I keep it in my glove compartment), random bolts and washers in my trunk, and a few plastic fasteners missing. No complaints with the service. The body work on my car is good but how it was returned to me makes me question the quality of the work.

Leah Whearty

★★☆☆☆

2 months ago

My car was towed here after a minor accident where I lost control in the snow and hit a tree. The tow truck driver was wonderful and even drove me home from the scene of the accident. The owner, Billy, who I believe is who I spoke to, was not so wonderful. I stopped by here twice while my car was being held at the tow yard to collect some things out of my car, both times, without having even looked at my vehicle or having any idea of the damage to my vehicle this man suggested to me that my car was likely totaled. The first time "because its a 2015 and you hit a tree" and the second time because the adjuster had stopped by and not come into the office afterward which he said he would normally do "if the car wasn't totaled". To be clear, the car was not totaled and is now being fixed at a different shop. I could not believe this mans lack of tact and awful customer service skills, I probably would have considered having the work done here for the convenience as my car was already there but Billy made it very clear that he did not care about me or my car. Incredibly rude and unprofessional and unnecessary added stress onto an already stressful situation.

Devin Scott

★★★★★

3 weeks ago

Had a great experience with Nick and his team. Had get some work done on a Jeep Renegade and his team was extremely friendly and efficient as well as very reasonably priced.

Meriam Nader

★★★★★

Edited 5 months ago

Amazing service! Schlager Auto Body Shop fixed my car fast, made everything very easy and did a perfect job. I was very surprised to see that they even cleaned my car from the inside. Super kind and professional team highly recommend!