Service Pro Oil Change

Nekiya Brown

★★★★★

Edited a month ago

I wish I could give more stars!! I recently got my oil changed and I was more than satisfied with their service. Special thanks to Randy and Jordan for being so kind, professional, and thorough during my visit. They were also patient and answered several questions I had about my car's care. I would definitely recommend this service center and will certainly be a returning customer!!

Wyatt Gale

★★★★★

a month ago

I honestly cannot say enough good things about Service Pro Oil Change. I have been to plenty of oil change places over the years, and this shop in Muskegon completely blew every other experience out of the water. That is not an exaggeration. I brought in two vehicles, my 2014 Dodge Charger Police Interceptor and my 2020 Chevy Equinox, and both were treated with the same high level of care, attention, and professionalism you would expect from a dealership. Honestly, even better. First, my 2014 Dodge Charger Police Interceptor. Anyone who knows these cars understands they are not just regular Chargers. They are built tougher, run harder, and are often driven harder, which means maintenance truly matters. From the moment I pulled in, the crew immediately recognized it was an interceptor. They asked smart questions about mileage, driving conditions, and engine needs. They made sure the oil type and filter were exactly what the vehicle requires. They checked everything, not just the oil. They did not rush the job. They did not try to upsell anything unnecessary. They actually cared about doing the service correctly. They checked oil condition, coolant levels, transmission fluid, tire pressure, air filter, battery health, wipers, and looked underneath for leaks. They explained everything clearly without talking down to me or trying to pressure me into buying services I did not need. When they finished, the engine sounded smoother, ran quieter, and felt noticeably better on the road. If you have driven a Charger Interceptor, you know when it is running right, and mine absolutely was after this service. Then I brought in my 2020 Chevy Equinox. The experience was just as impressive. They verified the manufacturer recommended oil, made sure the filter was correct, checked all fluids, properly reset the oil life system, and performed a full safety style inspection. There were no shortcuts taken. What impressed me most was their consistency. Whether it was a performance oriented interceptor or a newer family SUV, the level of professionalism stayed the same. The shop itself was clean, organized, and efficient. The staff was respectful, knowledgeable, and professional from start to finish. The service was quick without feeling rushed, and the pricing was fair for the quality of work provided. It is hard to find places these days that genuinely care about doing the job right instead of just getting cars in and out as fast as possible. Service Pro Oil Change in Muskegon operates differently. They take pride in their work, and it shows. If you are in the Muskegon area and want honest, reliable, thorough service for your vehicle, whether it is something performance based like a Charger Interceptor or a daily driver like a Chevy Equinox, this is the place to go. Five stars all the way. I will absolutely be bringing both vehicles back for future maintenance.

Yancy Weaver

★★★★★

a month ago

The guys were courteous and professional and friendly. Randy and Jordan were both super awesome and had a really good energy about them. Would would definitely recommend as a customer

Mariah Flaska

★★★★★

3 weeks ago

I went to get my oil changed and everything checked . Randy, Jordan , and Jo did the service and they did a fantastic job. I am definitely going back for other services . They explained to me everything so well.

Phyllis Campbell

★★★★★

2 weeks ago

My husband Clarence had oil change and had a slow leak in his tire and Randy one of the workers loaned him a spare tire I recommend there service excellent service Thank You service Pro

Randall Saunders

★★★★★

Edited 3 weeks ago

Very Professional, Excellent service, I will never use anyone else again! I got an affordable oil change, with the best customer service I’ve ever gotten, I liked their service so much that I am now an employee, Al (the owner) offered me a bottle of water while I waited, a punch card that gives me a discount on my future oil changes, so I applied, and i want to personally thank everyone for being loyal patrons of our Getty St. location, near Muskegon Heights. Soon to show our gratitude we will be offering 12oz cups of coffee made individually with our Keurig!

Mohamad

★★★★★

a month ago

Very Good and quick service. Very nice and respectful employees, I definitely recommend changing your oil at this shop. It’s Amazin!!!

Michelle Reimer

★★★★★

a month ago

These guys really go above and beyond. Very personable. Worked through some challenges with my vehicle like a pro. Shout out to Randy and Jordan. Highly recommend.

Megan Bobb

★★★★★

3 months ago

Just a really great "common sense "oil change place. Extremely friendly service, quick in and out with no appointment, and didn't try to upsell me. Highly recommend this place; it's my new go to for oil changes!

Laurel McMann

★★★★★

a month ago

About a month ago a younger guy was super helpful then 2 wks ago Randy was phenomenal! Listened, talked to me, actually helped. I'll def be going back.

Brittany Smith

★★★★★

3 weeks ago

This place has always taken care of me! Randy, Jorden and Joe do amazing and make sure they do honest work and that’s why I love this place!

Nikola Gjoseph

★★★★★

a month ago

Randall went above and beyond and made sure my transmission was checked along with doing all the necessary work that needed to be done w my vehicle including blowing up my spare tire that was in my trunk that I didn’t know was flat also he filled up every tire including the spare , Thanks again Randy I definitely will be returning and I am a very happy customer

Jennifer Moose

★★★★★

3 weeks ago

Came in and was taken care of by randy and Joe. They took great care of me and were very nice and professional.

Isaiah Jamerson

★★★★★

a month ago

Randy Jordan And Joe were amazing and they made sure I was well taken care of, this is my go to spot it’s definitely a place with checking out!!

Jasiel Morales

★★★★★

3 weeks ago

Shoutout To Randy , Jordan & Joe doing my oil change very professional highly recommend

Tori mack

★★★★★

a month ago

Great place, with great service everyone there was nice and polite and Knowledgeable of the service that they were given, answered every question and concerned that I have highly recommended

Charlie Chatman

★★★★★

3 weeks ago

These guys are the best, nice service, nice waiting lounge, even better shop.