Shane's Automotive

N. R.J

★★★★★

2 years ago

Shane fixed my AC compressor and did an AC recharge, he also gave me a diagnosis for my check engine light. Shane was able to fix my car in a couple of hours and we were good to go, the AC was cool and cold because this NC weather is hot and humid! Shane was very reasonable on pricing, good communication, and great customer service from the staff! Highly recommend and will be coming to Shane's automotive from now on!

Ashley Hayes

★★★★★

7 years ago

So happy I found these guys! Shane and his team were very professional, honest and very informative. I took my Cadillac CTS-V here after hearing wonderful things about them, I was not disappointed. They were able to find the problem right away with a solution and had me out the door not long after. Amazing prices, quality work!! Could not be happier with the service that they delivered. Also, Shane and his team are about as nice as they come. Thanks so much and see you guys in the future for any maintenance required on my cars. You won’t be dissatisfied!!

Chris Ruminski

★★★★★

a year ago

Shane's Automotive is a great company to work with. They took care of my car needs quickly and for a reasonable price. I highly recommend them.

Tat Wills

★★★☆☆

4 years ago

Asked for a quote for front and back brake pad replacement and was told that would be one and a half hours of labor for $120. Once they started working on my car they came to tell me my back brakes did not need to be replaced so they would only be working on the fronts. I was glad for their honesty..but then I got the the register and the owner(I think) told the cashier "it'll be an hour and a half labor" and they charged me $120 still even though they only did the front pad replacement and it took 30 min. My husband always tells me don't take my car to an auto shop without him because they'll get over on women..and he was right. The job itself was good, no issues after I left so I'll still give them 3 stars for the quality of work.

Judi Morton

★☆☆☆☆

3 years ago

Shane's has had my vehicle since Dec 30, 2021. It went in cuz a spark plug they repaired caught fire. While it's been there they have said it needed a fuel pump and a starter also. All parts have been sent to them since March 2022. They have just now started work on my vehicle. Now they are saying it has more problems when they never cleaned my injectors or did a vacuum test when they replaced a fuel pump and never checked for burnt wires when it came in for a fire around spark plug 4. This shop should be shut down. They have horrible communication skills, matter a fact, for the past 15 months...all updates have been because I have contacted the shop, and even then everyone acts like they know nothing about status on my vehicle. This is the worst shop I have ever worked for or done business with. Save your sanity and time and stay far away from Shane's Automotive....they are not worth the time.

Jalee Maestas

★★★★★

a year ago

This place is awesome. Shane and his crew replaced the motor in my geniuses and it drives like a brand new car. Definitely recommend this mechanic shop.

Maureen

★★★★★

5 years ago

The second to last thing you want to see when you're on a 650-mile road trip and still halfway from home is a warning light for something serious. The very last thing you want to see is that light start flashing. Which is exactly what happened to us recently while heading home after a long holiday weekend. Fortunately, we followed the great reviews straight to Shane's Automotive. Shane instantly diagnosed the probably, ordered a part and had it delivered immediately, and kept us informed and updated. This was not a simple repair -- but after working on it for three hours, Shane and another of his mechanics, Mike, stayed another four hours past closing to get us back on the road. Four hours!!! And then he only charged us the regular hourly rate, which is clearly displayed in his office. I cannot say enough great things about Shane and his business, but I can say if we lived in Fayetteville -- or anywhere remotely close -- we wouldn't take our vehicles anywhere else!

Luis Austin

★★★★☆

10 months ago

Shane's is the go-to place when no one else can figure it out. The are very friendly and knowledgeable and not afraid to tackle any automotive issue.

Samir Naik

★★★★★

3 years ago

Shane is a wonderful person. Very reasonable price compare to other auto shop. He is always available for all your auto concern. Highly recommend. Never charge or give you suggestions for unnecessary work on your car.

Jeremiah Szymkowiak

★★★★☆

9 years ago

If you are looking for friendly, knowledgeable and trustworthy service at a good deal then Shane's Automotive is the place for you. Shane looks out for the customers he does work for. He takes the time to show and educates you on what the problem is and what is needed to be fixed. He is timely with his work. The customer leaves feeling confident that the work was done right and at a good price

Noah White

★★★★★

4 years ago

I was 100+ miles from home traveling to see family the day before Thanksgiving when my alternator light came on and the battery voltage quickly began lowering. This is a big deal as the battery can quickly drain and the car lose electrical power. Who wants to be stranded on the highway for Thanksgiving? I called several places who were too busy or short staffed before the holiday in the area. When I called Shane, he immediately said to bring my car in and he would take care of me. He dedicated one of his technicians to help me until my car was fixed and I was back on the road to see family. I am extremely grateful for his understanding my predicament and taking such good care of me. Thank you Shane!

Jordyn Myers

★★★★★

6 years ago

Honestly great. it’s hard to find an honest and THOROUGH mechanic nowadays but Shane and his team were great. We went in to get our breaks and rotors replaced on our way back down to Florida. He took us immediately and we were out in an hour and our breaks are working perfectly again. Super friendly service!! 10/10

Elissa Oliver

★★★★★

Edited 7 years ago

Being from out of town we didn't know what to do when our car gave us trouble. We're so glad we found this excellent and honest shop. They went out of their way to pick up the car and get us in which was so kind. Then they did the best work at a very affordable price! We were in and out in no time and our car is up and running once again. What a relief! Thanks so much!

MOtive

★★★★★

2 years ago

I have a 2015 Chevy Cruze and had multiple oil leaks happening at once! I was in total disbelief and a week from my birthday! What else could go wrong? Fortunately, I found this shop and not only were the staff friendly and AMAZING, but also finally had reassurance when my car was fixed. Thanks guys! You’re my Go-To Shop from this point forward!

Gwen Stanley

★★★★★

7 years ago

My daughter and I were traveling from SC to Philadelphia and the belt broke on our car. Shane got us a tow and stayed past closing and got us back on the road in a couple of hours. His charge for the repairs were more than reasonable and he looked out for us as though we were old friends. Thanks again Shane and Happy New Year!

Jay Lapin

★★☆☆☆

a year ago

Talks a good talk.. this is a parts replacer shop. Not a mechanic shop. Let me drive away in a repaired overheating BMW after replacing the pump and thermostat for $1300. It overheated in less than five miles brought it back immediately. Then says it's the reservoir. Replaced that $200 later. Let me drive it again to just overheat again. Come to find out the issue was 1 quart low of oil. You think a mechanic would check... shame. Turns out bmws are very oil sensitive and this is a common occurrence *the thermostat was definitely bad in this situation and possibly the pump but man... why? Really? You can't check the oil?... you let a customer drive away and waste their time repeatedly? Sad

Tracie Sites

★★★★★

8 years ago

Shane is an awesome mechanic. I have been here and my neighbor, he always tells you what is going on and straight forward, what can wait and what shouldn't. He's not there to try and take you for your money, he's there to help. Awesome service!