Smith Kia of Bellingham

Sonya Cox

★★☆☆☆

5 months ago

The sales agent Cameron was wonderful to do business with. Very good listener and very respectful, he spent almost 3 hours with me in my purchase. The manager (Connor), and I sent numbers back and forth several times. He finally came out and spoke to me, we finally nailed it all down (my signature on a piece of paper). The contract was written up, when I went over the price and cost (before signing) i noticed an extra $200 docking fee. I asked for Connor to explain to me where it came from, he said everyone pays it and I reminded him it was not on the paper I signed. He said is $200 going to kill the deal, I said yes. He proceeded to pull 2 $100 bills from his wallet, slammed them on the desk and said there is your $200. I looked at the young man and told him to shred everything i just signed. Cameron was wonderful he came over and smoothed things over, the $200 was taken off and I did buy it from Cameron. Connor never came out of his office to apologize, great management Connor! Would you care to show the paper i signed (that you wrote in green highlighter), where there was no $200 dollars? You never asked me to please sign, you stormed off to your office and closed the door!

Keri Clark

★★★★★

5 months ago

This dealership and it's employees have integrity! I've had the pleasure of working through any repair issues with confidence that they have my best interests at heart. As a woman used to trying not to get taken advantage of, I am so happy to recommend Kia of Bellingham to everyone out there. They are the absolute BEST in the industry!!!

Jenny Dupre

★★★★★

a month ago

I live on a small island in Alaska, and they worked with me to figure out the purchase of my car and the logistics of delivery. Jacob Franson provided great customer service! He also provided photos and was very transparent regarding the transaction. I would highly recommend them!

Bruce English

★★☆☆☆

Edited 2 months ago

I see Smith’s response: We bought the vehicle, so they have our contact info. Just to make sure, I let Noel know his management asked for it. On a Saturday, I drove my daughter from Kirkland up to Bellingham to look at a 2019 Hyundai Ioniq EV. I called ahead, and Noel met us at the dealership and told us the vehicle was charged and ready. After a short test drive, we purchased the car and headed home. On the drive back, we stopped at a DC fast charger — but the car would not charge. Since we didn’t have enough range to comfortably make it back to Kirkland, we began to worry. We tried two additional DC fast chargers with the same result. Eventually, we found a Level 1 charger that worked, but charging at that speed takes a very long time. What should have been a straightforward drive home turned into a stressful and time-consuming situation. The next day, I called the dealership and asked for Noel. He wasn’t in, and the person who answered said he didn’t know anything about Hyundai EV charging but would pass the message along. By Tuesday, we took the car to a Hyundai dealer and learned it had a bad charging actuator. The repair cost was over $700, and only then could the car charge properly again. While we were getting the repair done, Noel texted my daughter asking her to use a link to “leave a good review.” She replied explaining the charging issue. He sent the link and asked if we got it working. When she said we hadn’t — and that the dealer repair would be over $700 — Noel responded: “Oh I’m sorry, no one told me anything!” Unfortunately, that response didn’t help and did not reflect any accountability or customer care. We understand that used cars can have issues, and we did not expect the dealership to automatically cover the cost. But this wasn’t a minor issue — the ability to charge is fundamental to an EV. It’s like buying a gas car and finding out you can’t refuel it. At minimum, the dealership could have offered to inspect it, coordinate a repair through their service department or a sister dealership, offer a discount, or provide some level of customer support. Instead, there was no follow-up or attempt to make things right — just a request for a review. Fine, I'm leaving a review.

Michael David

★★★★★

a month ago

Best car dealership I've ever been too it was a pleasant and actually didn't take too long experience I've ever had i would recommend to anyone thank you so much Smith Kia of Bellingham

Meghan Staley

★★★★★

a month ago

We came in with hopes of finding me the "perfect" car. Ive been stubborn about what car i wanted.. Well cameron came through and knocked it out the park for us! The brand new 2027 Kia Telluride. This car was the one the second i saw it. I had no idea i wanted a kia until i sat in this car. It has it all. Checked all the boxes!! Every car cameron showed us after and i test drove couldnt even comare to how awesome this car is. Thank you cameron and Kia team for an amazing car shopping experience. He was through, professional and had a great sense of humour!! My husband and i are overjoyed with our experience! I cant recommend him enough. 5 stars! Thank you again!! 😊 -Meghan & David

Jessie Scott

★★★★★

2 months ago

Last month I was out in the position to purchase a new car. I was referred to Cam at Smith Kia. We met on a Saturday morning and I drove away with a new car. The process was flawless. He knows what he’s doing, personable and kind! 10/10 recommend!

Amanda Richardson

★★★★★

a month ago

We have purchased two vehicles from the Bellingham Kia and received exceptional care both times. Cam was a fantastic salesman and took such great care to provide a positive purchasing experience! I highly recommend both the dealership as a whole and Cam as a point of contact.

Sonya Wine

★★★★★

a month ago

📢A HUGE THANK YOU TO CAM!! 💯🎉 ALSO🎉 VICTOR & CHRIS.🎉 I LOVE MY CAR.THANK YOU! GOTS ME A 2025 KIA K4. !!!! The moment I walked in the door I was given full attention with much respect. Great customer service. I been to other car lots and was never greeted so kindly as Cam did. I got a awesome carwith an awesome deal. I'm so glad I went to "KIA OF BELLINGHAM"#☝️ Thanks you guys! You are awesome!!❤️

breonna l

★★★★★

6 months ago

Quite literally the best dealership I’ve ever been to! Quick responses, great service, very nice people. They actually care about taking care of you and getting you into the car you want! They got me into a 2025 kia sportage and I’m IN LOVE. Thank you guys!! Highly recommend. My sales guy was Jason!

Krystal Caron

★★★★★

2 months ago

I highly recommend you check out this dealer! I really needed a good, solid dependable car at a good price. I came in and was immediately greeted and treated like family. Jacob helped me get exactly what I needed and the entire transaction was smooth and quick! I appreciate the entire team here and everyone in whatcom County should go here for their transportation needs! I will definitely go back to this dealer for my next car! Hands down 5 Star! Thank you Jacob! You helped me in a time of great need and I will always remember you! 😊

Tanya Hodge

★★★★★

a month ago

Noel and Chris went above and beyond to get my husband and I both into dependable vehicles. Making the entire buying experience as easy and smooth as possible. Both exceptional and knowledgeable in not just the process but the entire experience. Made us feel like we were family, cant brag enough. Will definitely encourage to any and all looking, this is the place to go.

Nova Rynski

★★★★★

a month ago

The service and parts teams are exceptional, and their customer service is exemplary. I choose to come here for all things Kia almost whenever I need. Not a single time have I felt ripped off, dismissed, or treated in any negative way. They always get you in ASAP, and always get the job done quick. I also love how they treat your vehicles with care. I love my Kia Rio so much and I never have to worry about them dirtying or damaging her in any way. They've always offered me rides home and back if they need to work on the car for some time. I honestly trust them to do best for my car, and even their prices are fair compared with other local mechanics I've come across. I will continue to choose Smith Kia Bellingham again, and again.

Morgan Mellick

★★★★★

2 months ago

If you want an exceptional experience buying a car at Smith Kia, I highly recommend Cam. He truly cares about people and genuinely does his best to make sure you’re not being taken advantage of. He’s extremely friendly, patient, and easy to be around, and he really listens to what you want instead of trying to push you into something that isn’t right for you. What really stands out is that he clearly enjoys what he does, and that energy carries through the entire experience. He has a great ability to read people and understand their needs, making the whole process feel comfortable and pressure-free. You can tell he genuinely wants to help you find the right car, not just make a sale. The experience felt transparent, respectful, and even enjoyable. I would absolutely recommend him to anyone looking for someone trustworthy, kind, and truly passionate about helping people find the car they actually want. Thanks, Cam!

Sergey Nazarov

★★★★★

a month ago

Buying a car is usually stressful… but Cam somehow made it actually enjoyable. From the first conversation, he was friendly, honest, and had a great sense of humor. I came to buy a car and ended up getting a few good laughs too. Cam made the whole process smooth and pressure-free. No awkward sales tactics, no pushy moments — just straightforward answers and good vibes. He explained everything clearly and made sure I felt comfortable the entire time. If you’re looking for someone who knows cars and knows how to make the experience fun, ask for Cam. Highly recommend!

Celina Rodriguez

★★★★★

2 months ago

Recently purchased a new vehicle at Smith Kia. I walked on the lot on a Sunday just to browse at a car I had been eyeing. Cam assisted me in viewing and answering any questions or wonders I had. He made me feel very comfortable and there was no pressure. He was very personable and cared about the process and decision making. Additionally, other staff joined in occasionally in conversation and were equally friendly. I did do some shopping around and ultimately I chose to go with Smith because of their exceptional customer service.

Ginny Waltner

★★★★★

2 months ago

Jason and Cam were amazing. They helped us get a fantastic used vehicle that fit in our budget. We presented what we needed, and what our budget required and they came thru with an amazing 2017 Subaru Outback with all the extras we wanted! Truthfully, I hate car shopping but my experience with Smith Kia was the best I have ever had in my 70÷ years of life. I highly recommend them!