Reviews
Mathew Stillwell
A little confusion with initial attendant. Manager did a great job clarifying and redirecting new employee. Job went well. Thank you.
★★★★★ 5 months ago
Esther Charon
I enjoyed the way Ursula always greeted me with a smile. She always positive. The staff works hard for th satisfaction of their customers!
★★★★★ 6 months ago
Cheryl B
As long as you tell them specifically to wipe inside your doors and make sure the bugs are off of the front they do it. But I have had times where I have not said specifically what I want done and they don’t do it.
★★★★☆ a year ago
Diana Rodriguez
First time here and they were great!! Quick and professional service. Got my oil change done fast, and the staff was super friendly and efficient. This will be my go to for my oil changes going forth. Highly recommend!!!
★★★★★ 7 months ago
Nicholas Lawlar
Went to get my car washed and totally scratched my car and still dirty. Manger was a joke and very unprofessional
★☆☆☆☆ 2 weeks ago
Jairo Campos
Ms. Shaunte and her amazing team will always do an amazing job. I would recommend this car wash to anyone in the Port Arthur, Nederland, and Port Neches Groves area.
★★★★★ 5 months ago
Chris Wistner
This place left tire shine all over the side of my Ford F250. They refused to help me clean it and told me I needed to pay another $80. There is several places around town that you can get your car cleaned. I recommend you look around before spending any money with people this. Please reach out to me and I will give you full details and recommend somewhere that is reputable.
★☆☆☆☆ 2 years ago
LeeAnn Sallier
Ursula went above and beyond to help me find the best deal for me at the car wash. Although I had many questions, she remained very polite, professional, and educational. She even threw in a few jokes and kept a huge smile on her face. I will definitely be returning!
★★★★★ 6 months ago
Tonya Stephens
Went to get my Bronco cleaned and detailed payed 75.00 and got really bad service called for two days and still no one answers the phone I won’t be going back !
★☆☆☆☆ a year ago
Damion Green
Shaunte and her great workers took six months worth of dirt off my truck in and out, in 20 minutes! Will definitely go back every time I’m in town.
★★★★★ 11 months ago
Lynul Watt
Came for a regular outside wash left with a detail, amazing from start to finish. Whole atmosphere of this place was great today. Z and her crew was definitely bringing the energy. Thank you.
★★★★★ 5 months ago
maya bailey
I had a great experience at this car wash! The team did an amazing job detailing my ca inside and out, it looks spotless and I had a lot of dog hair. Super friendly and professional service. I’ll definitely be coming back and recommending them to others.
★★★★★ 7 months ago
Allison
Horrible Management, I stopped on a roadteip to get my car cleaned and they messed my car up! Paint chipped and everything I'm so disappointed management did nothing to help, Shante said she would get back to me but never did, I'm so upset, I don't recommend coming here at all!
★☆☆☆☆ 2 weeks ago
Josh Baker
When i pulled up, noticed an employee arguing with a customer. Paid for an exterior wash and interior wipe down, wheels werent cleaned and absolutely nothing got wiped down . I want a refund
★☆☆☆☆ a year ago
Cyntee
I visited the car wash today, I am a long time customer!! Shaunte’’ is really doing a great job managing!!! This car was looks immaculate!!! The rest rooms were updated and very clean!! The service here is wonderful!! I recommend this car wash to all of my friends, family & colleagues!! Boots on the ground!!
★★★★★ 4 months ago
Eric Linton
The professionalism here at Sparkles car wash is phenomenal! I would like to thank Managers Ms Shawnte and Ms Deb for such a wonderful experience. To the employee staff thank you as well. I would recommend this car wash to anyone in the Port Arthur, Nederland, and Port Neches Groves area.
★★★★★ 7 months ago
Steve Morse
Did not do a thorough job. Paid the $44 wax package plus $35 inside and out. Bugs still on mirrors and headlights, spots missed inside and out that still show dirty. Not pleased fir the cost of service
★★★☆☆ 11 months ago
bqbyd0ll._ ari
I absolutely LOVED the whole experience from the customer service to the actual service. I had a bad smell in my car and I couldn’t figure out how to get it out so I started looking around and they answered immediately and took me immediately after. Ms. Shaunte was so nice and funny kept me entertained the whole wait, she kept the lobby sparkling and it smelled soooooo good I had to ask what she was using lol definitely a 10/10. I will be recommending my family, friends & co-workers, I really enjoyed my experience and I’ll be returning.
★★★★★ 4 months ago
Lexia Knowles
The assistant manager gets 5 stars for being so sweet & attentive . I felt like the people who cleaned the inside of my car didn’t do a great job considering I paid so much money . The places i needed cleaned were still dirty .
★★★☆☆ 6 months ago
Brent Midkiff
They rushed. Did not wipe off panels and dash good. My rims were terrible. I had a coupon that was not honored because they couldn't scan it. Ill just do it myself next time and save $45 or get my 8 yr old to do it. Im confident she can do better.
★☆☆☆☆ 3 weeks ago