Sun Devil Auto

Casey Latto

★☆☆☆☆

Edited 2 months ago

I brought my 2016 Jeep Grand Cherokee to Sun Devil Auto in Scottsdale for an oil cooler replacement in November 2024 after oil and coolant leaks. I paid about $1,500 for that repair. After the work, the vehicle continued to leak oil. Their own paperwork in July 2025 states “oil leaks prior to service” and they never resolved it. I then had to take the Jeep to other shops trying to figure out why it was still leaking. In January 2026, Sun Devil finally acknowledged that the oil cooler they installed was still leaking and replaced it again under warranty. At the same time, they said the engine now also has a rear main seal leak. Immediately after picking the Jeep up from the warranty repair, it began leaking coolant behind the front passenger tire, which did not exist before their work. This is an area that is disturbed during an oil cooler replacement, indicating another workmanship issue. I’ve spent thousands of dollars and months going back and forth between shops for the same unresolved problem. Instead of owning the situation, I was told by the manager that I should “sell the vehicle” rather than having it properly repaired. I would not recommend this shop for major engine work. My experience has been repeated leaks, incomplete repairs, and having to chase down problems that should have been fixed the first time.

Louis Hellen

★★★★★

3 months ago

Mark was very helpful! He navigated me in the right direction to make my repairs more affordable and he did so with a smile! My family just moved to the area from Denver and we will not be going anywhere but sun devil auto for our vehicles! Highly recommend

Candace Diehl

★★★★★

2 months ago

My car had been making odd noises for a while, and they found the problem. My engine mounts needed replacement. This repair was identified quickly, estimated reasonable and replaced. I’m thrilled with the care I receive at this shop.

DK

★★★★★

5 months ago

Had my tires rotated at a national chain. Unfortunately the service techs damaged lugs on two different wheels. I brought my suv to Sun Devil in north Scottsdale. Sun Devil was able to salvage one lug but had to replace the other lug. Service was fast, kept me informed. Price was reasonable and fair. I will return should I need other repairs or when maintenance is needed.

Brian Schober

★★★★★

4 months ago

Needed rear brakes on my dually. Immediately available and an accurate quote provided up front. Communication throughout day, including about an unexpected delay due to an additional part beyond wear limits. Truck was ready when promised, at the agreed price. Service was super friendly - will absolutely return.

Mia Czarnecki

★☆☆☆☆

2 years ago

Very faulty service - would not trust this place for even routine maintenance. I came in for just an oil change, the plug was not tightened afterward which caused all of the oil to spill out of my car. I contacted sun devil auto and they refunded my oil change and offered to clean the bottom of the vehicle that was covered in oil. While I appreciate this, they made no mention of reimbursing me for the oil bought out of pocket to make my car drivable again. After several hours of fixing the oil issue myself, cleaning my parking spot, and going to the auto shop to buy more oil, I can’t recommend this place to anybody. Take your car to a more experienced place! see photos for proof :

Glenn Gabriel

★★★★★

3 months ago

Walked in without an appointment to see if it was possible to get an oil change. The staff was extremely accommodating and got me in and completed the service promptly. They were pleasant and the cost was very fair.

Tanisha Henson

★★★★★

11 months ago

Super nice here. Very respectful of me, my time, & my money. Did not feel like I was being taken advantage of. I came in for a dead battery & those are pricey enough to replace but the pricing here was reasonable. The install fee was also reasonable & it came with a 3-yr warranty. No muss. No fuss. The waiting area is spacious, comfortable, & does not have that weird smell that many service places have. Would definitely recommend this place & would definitely return.

Taylor Folwell

★★★★★

5 months ago

Took my car for an oil change. Very good customer service. Manager Sam was great to work with. Solid service. Thanks again!

Antonio Gutierrez

★★★★★

3 months ago

Very nice and helpful. Can’t say anything other than they didn’t do all the normal pushing of services I usually get. They did give some education to help make better decisions for future services

Elizabeth Nee-Olson

★★★★★

8 months ago

Sun Devil Auto diagnosed and fixed our 2017 Hyundai Sonata Hybrid in an efficient, and timely manner. Both Sam and Mark were extremely professional and pleasant to deal with. Also appreciated was the thorough and easy to read PDF regarding the work done and what we need to consider having done in the future to keep our car running smoothly. It’s not the cheapest place, but I feel confident that the staff is well-trained and the work was done correctly.

Anelyse Bond

★☆☆☆☆

Edited 7 months ago

I appreciate them for taking a look at my car but I paid $200 for them to misquote me on the phone and misdiagnose the problem with my car. They said my transmission most likely needed a fluid flush and a new filter but could not guarantee thats what the problem was and said it would be $700. On the emailed quote it was $600 Took it to a transmission repair shop and its not fluid and filter but internal mechanical issues. They even said that if sun devil did do a fluid exchange and a filter it would have completely destroyed my transmission and make my car inoperable. UPDATE: I've decided to update my review to one star after talking with the manager today. He called to say he stands by that diagnostic and the price. Qouting "I have 20 years experience and I dont care what the other shop said" funningly enough the other mechniac also has 20 years experience so its like more than one person can have experience. He didn't want to address that I was misdiagnosed or quoted high compared to other shops. So essentially I paid 200 dollars to have my car misquoted, misdiagnosed and berated over the phone. Needless to say I no longer appreciate Sun Devil Auto for taking a look at my car because they have questionable practices. Unless the Manager is going to call to make it right you PROBABLY shouldn't have them call people.

Michael Harte

★★★★★

2 months ago

Pleasant , told me exactly there professional opinion and recommendations and offered to assist when I was ready for the repair , wasn’t pushy which was great !!!! 5 star

Lorraine Grant

★★★★★

6 months ago

Sun Devil Auto at Hayden Road and Frank Lloyd Wright Blvd is the best and friendliest service I've received on my car. Runs like a dream and no one believes my car is 21 years old. Thanks so much, gang!

Mike Fischer

★★★★★

a month ago

These guys are courteous, knowledgeable, friendly, and do a good job for a good price. It doesn’t get much better than that!

Gene Powelson

★☆☆☆☆

9 months ago

I took my Jeep Cherokee to Sun Devil Auto on Frank Lloyd Wright. I needed an oil change and a water pump. The services were completed satisfactorily. When I picked my car up the A/C was not working. It was working perfectly when I dropped it off. Sun Devil auto took no responsibility and did not offer a compromise. Mark the manager told me they don’t work for free. I will not be going back to Sun Devil Auto.

Nathan Unger

★★★★☆

7 months ago

Thank you for your labor and thorough multi point inspection. But I’m glad I got a second opinion if for no other reason than to be spared spending an unnecessary three hundred dollars. I found Your eagerness to sell me a new battery I could obtain for about a hundred dollars less at Walmart (while the Walmart technician I had confirm the battery’s status was inclined to ask if my Kia with 35k miles still had warranty coverage for the battery), I found this nuance a little too interesting for my liking. Turns out I had a warranty and the dealer honored it While I realize that is my responsibility and you’re in business to make a profit this wasn’t an experience that exactly inspired future trust and interest in your shop. But again, thank you for your part in getting my battery replaced for free