About Business
For professional Car Repair care in Mandeville, LA, Mandeville, look no further than Take 5 Oil Change. Their team excels at delivering top-tier results for Oil change service and related Car Repair needs. Their customer-centric approach has earned them a 4.5/5 rating based on 802 pieces of feedback. They have become an integral part of the Mandeville, LA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Mandeville, Take 5 Oil Change is ready to assist with your next project or repair.
Google Reviews
Alexa Smith
★
☆☆☆☆
4 months ago
If I could give this place zero stars, I would. I waited 10 minutes outside with no one acknowledging me. The two employees working on the night of 11/19 were sitting in their car smoking and literally watching me wait. When one finally approached, they claimed they were having “drainage issues” — which was clearly not true. I left and called another Take 5 to confirm they were open and doing oil changes, and the employee there immediately said, “Yes, we’re doing oil changes. Did you go to another location where they’re just sitting around turning people away?” I told him yes and He was incredibly friendly and told me to come by so he could help. Mandeville Take 5 absolutely deserves zero stars. Save yourself the trouble and go to the Covington location on Hwy 21 instead — they actually take care of their customers.
Gasper Gioe
★★★★★
4 months ago
Jared and the crew did a great job. I had to return because my car’s computer said the oil level was low. They checked it immediately and determined my car’s setting just had to be rebooted. It worked. Thanks for your help.
Jason Lott
★★★★★
a month ago
Isabella was by herself on a Sunday, no one else showed up to work. This young lady handled it incredibly well and in a timely manner. She was very respectful did an incredible job!
emma cox
★
☆☆☆☆
2 months ago
Came on Friday and waited 15 minutes, then was told to come back in 30 minutes so they could do some maintenance. I came back and no one even came to my car, so I left and came back Monday. Monday, I was told I’d have a 15 minute wait, but did not get service for 45 minutes.
Ava Mitchell
★★★★
☆
a month ago
the girls that worked on my car did amazing and were so sweet they even cleaned my car windshield when they didn’t have to! thank u girls for making my day better!
pennie petrie
★★★★
☆
2 months ago
Very efficient service. No wait time. Courtesy ahead of everything else. As a note there were only 2 people working on my visit and they handled 2 cars simultaneously, very impressive.
Aj Vicknair
★
☆☆☆☆
a month ago
Took forever, they didn't tighten my oil pan cover and I found it in my driveway that next day... They fixed it but even told me it never should have been removed... I do not feel comfortable taking my vehicle here anymore, especially when the oil change is over 100.00 for my vehicle.
Jessica Barber
★
☆☆☆☆
2 months ago
It wasn’t great. I went there and sat with another car for about 10 minutes where no one helped either of us. The bags were open but no people were visible. I went back and a A 10 minutes oil change turned into a 45-50 minute experience. The two people working spent quite a bit of time talking about the issues they were experiencing with no shows versus just working. When I left there were 4 cars behind me and the guy working left the girl to go make calls about the people who weren’t there vs just taking care of the people who were in line.
Lea Edwards
★
☆☆☆☆
2 months ago
My experience was horrible at this location. The guy spilled oil all over my engine and didn’t even try to clean it up. They didn’t close the latches to the engine air filter cabin. I went to another location in Covington afterwards and they were happy to help check everything over and clean up the messes. I will NEVER return to the mandeville location. They were rude and very unprofessional!! Terrible service! Not to mention over priced! 100$ for a service that was very very poor quality!!
vonstrub
★
☆☆☆☆
a month ago
Save yourself the headache and go somewhere else. They saw a coolant leak and didn’t want to tell me. All they told me was I was low on coolant and needed a coolant flush, I reluctantly said yes. During the oil change and coolant flush. During the oil change and coolant flush they gathered around an area of my engine and suddenly started whispering and pointing, I didn’t think much of it until I got home. Once I got out of my truck I smelled coolant. I popped the hood, coolant was everywhere. They sold me a coolant flush with an obvious leak just to tack on another service for commission. If they would have given me a heads up on the leak I would have given this place 5 stars, but no they took advantage of the situation. That says a lot about this crew. Makes you wonder what else they do and don’t do.
Chad viator
★★
☆☆☆
3 weeks ago
They were out of the filter I needed so instead of providing the next one up without charging they had me pay for the upgrade after they drain the oil in the truck so I was stuck paying. They didn't check tire pressure or fill the windshield wiper fluid. (Didn't notice till after I left) But they did try to up sell me on air filter and radiator flush. Not going back there.
Dylan McKnight
★
☆☆☆☆
6 months ago
Grease was left EVERYWHERE. The hood, inside of door handle, inside of windshield. Most importantly there was grease all over my tan felt headliner which now I have to get professionally detailed. I’ve been to places where they treat your car like their own, will wipe everything down afterwards, but not Take 5 I guess. Only redeeming quality I can think of is receiving a bottle of water upon pulling up, although this hardly excuses the rest of the experience.
Brandi Fruge
★
☆☆☆☆
a month ago
A 15 minute oil change and wiper blade replacement took upwards of 40minutes due to the slow pace and the lack of knowledge and confidence the employees showed. I will not be back. I left with very uneasy feelings about whether the correct product was used and if things were installed and done correctly. There needs to be better training, always have a manager with real knowledge overseeing others and to check their work before the customer leaves
Bill Gua
★★★
☆☆
2 months ago
I brought my own oil and filter. It took 45 minutes only two people working. Did not check the tires for air pressure. Other than that. The service was good. The employees were nice and courteous.
Jamie Bass
★
☆☆☆☆
Edited 2 weeks ago
Avoid this one. It’s always been hit or miss here, but the last few times, it’s been consistent misses. After waiting 30 minutes to just pull into a bay, I sat there for another 15 minutes watching one guy do an oil change while other employees just wandered around. I overheard a lady in an adjacent bay ask when they were going to get to her since she had been there for an hour. I finally just started my car back up and left. I won’t be coming back here. EDIT: I ended up going to the Covington 190 location and WOW - what a difference! Like a totally different business. The staff there was very professional and I was ACTUALLY in and out in 10 minutes. Regarding the generic robo-response from Hwy. 22, I think everything I've said in this review covers anything that would be discussed in a phone call, so I'll pass.
Susan Guntle
★★★★★
a month ago
I had an excellent experience at Take 5 Oil Change in Mandeville, LA both yesterday & especially today. The manager Jerod & several employees went above & beyond to help me. They provided the most excellent, professional & very curious customer service & in todays world, it's a very rare & commendable quality. The best experience & service I've received in many years. Top Notch, indeed!! Thank you so very much Mandeville Take 5 Oil Change. Kindest regards & sincerely, Susan Guntle 😊🙏🏼✝️💝🎉
Jennifer Smith
★★★★★
a month ago
I had such a great experience at Take 5 Oil Change! From the moment I pulled up, the service was quick, professional, and super friendly. The two younger girls working there truly stood out, they provided excellent customer service, explained everything clearly, and made the whole process smooth and stress-free. It’s refreshing to see young people who take pride in their work and treat customers with kindness and respect. They were efficient, knowledgeable, and had such positive attitudes. I was in and out in no time, and my car is running great. Highly recommend Take 5 I’ll definitely be back!
Mike Hukill
★
☆☆☆☆
Edited a month ago
My last visit took 2 hours for an oil change, I didnt get my veterans discount even though I mentioned it several times, and left with a oil leak. I thought the trainee which did my oil change just spilled some. Unfortunately i was several quarts low. Not very happy about any of it. Previous times were great. Climbed under my car and found that the oil filter was crushed. Looks like either while trying to install it or remove it, and just never changed it. So since the oil change ive had to add 5 quarts of oil and change the filter.
MayLee Loeaux
★★★★★
Edited 2 weeks ago
Zach and Damon were wonderful! They both were from the Covington Take 5 Oil but were in Mandeville covering shifts. Zach was doing a 14 hour shift but I would have never known until he told me. Both men were very hospitable and knowledgeable and made my daughter and I feel welcome. They deserve a raise for what they do!!! Plus, he showed me how much my filter needed to be changed! Ewww!! Thanks guys!!!!
