Reviews
Alexa Smith
If I could give this place zero stars, I would. I waited 10 minutes outside with no one acknowledging me. The two employees working on the night of 11/19 were sitting in their car smoking and literally watching me wait. When one finally approached, they claimed they were having “drainage issues” — which was clearly not true. I left and called another Take 5 to confirm they were open and doing oil changes, and the employee there immediately said, “Yes, we’re doing oil changes. Did you go to another location where they’re just sitting around turning people away?” I told him yes and He was incredibly friendly and told me to come by so he could help. Mandeville Take 5 absolutely deserves zero stars. Save yourself the trouble and go to the Covington location on Hwy 21 instead — they actually take care of their customers.
★☆☆☆☆ 3 months ago
Gasper Gioe
Jared and the crew did a great job. I had to return because my car’s computer said the oil level was low. They checked it immediately and determined my car’s setting just had to be rebooted. It worked. Thanks for your help.
★★★★★ 3 months ago
emma cox
Came on Friday and waited 15 minutes, then was told to come back in 30 minutes so they could do some maintenance. I came back and no one even came to my car, so I left and came back Monday. Monday, I was told I’d have a 15 minute wait, but did not get service for 45 minutes.
★☆☆☆☆ a month ago
Ava Mitchell
the girls that worked on my car did amazing and were so sweet they even cleaned my car windshield when they didn’t have to! thank u girls for making my day better!
★★★★☆ a week ago
pennie petrie
Very efficient service. No wait time. Courtesy ahead of everything else. As a note there were only 2 people working on my visit and they handled 2 cars simultaneously, very impressive.
★★★★☆ a month ago
Aj Vicknair
Took forever, they didn't tighten my oil pan cover and I found it in my driveway that next day... They fixed it but even told me it never should have been removed... I do not feel comfortable taking my vehicle here anymore, especially when the oil change is over 100.00 for my vehicle.
★☆☆☆☆ a month ago
Alisha Gumpert
The cost of the oil change was a little more than I expected but the service made up for it all. I wish I could remember his name because he was exactly what I would want in an employee. Friendly service and knowledge of my vehicle. I would definitely recommend.
★★★★★ 4 months ago
Sharon Waters
It is quick and takes the stress out of getting your oil changed. The staff was very friendly and professional. I will be a regular customer after my experience with them.
★★★★★ a week ago
Jessica Barber
It wasn’t great. I went there and sat with another car for about 10 minutes where no one helped either of us. The bags were open but no people were visible. I went back and a A 10 minutes oil change turned into a 45-50 minute experience. The two people working spent quite a bit of time talking about the issues they were experiencing with no shows versus just working. When I left there were 4 cars behind me and the guy working left the girl to go make calls about the people who weren’t there vs just taking care of the people who were in line.
★☆☆☆☆ a month ago
Lea Edwards
My experience was horrible at this location. The guy spilled oil all over my engine and didn’t even try to clean it up. They didn’t close the latches to the engine air filter cabin. I went to another location in Covington afterwards and they were happy to help check everything over and clean up the messes. I will NEVER return to the mandeville location. They were rude and very unprofessional!! Terrible service! Not to mention over priced! 100$ for a service that was very very poor quality!!
★☆☆☆☆ a month ago
Steve Schnitzer
The techs complaining to each other about lunch time and who had to do what the whole time there. Did not check air pressure. Just didn’t feel like they know what they were doing or who was supposed to do what. I checked all work again when I got home. Other locations much more positive. Especially Covington.
★★☆☆☆ 2 weeks ago
Jason Lott
Isabella was by herself on a Sunday, no one else showed up to work. This young lady handled it incredibly well and in a timely manner. She was very respectful did an incredible job!
★★★★★ a month ago
Dylan McKnight
Grease was left EVERYWHERE. The hood, inside of door handle, inside of windshield. Most importantly there was grease all over my tan felt headliner which now I have to get professionally detailed. I’ve been to places where they treat your car like their own, will wipe everything down afterwards, but not Take 5 I guess. Only redeeming quality I can think of is receiving a bottle of water upon pulling up, although this hardly excuses the rest of the experience.
★☆☆☆☆ 5 months ago
Brandi Fruge
A 15 minute oil change and wiper blade replacement took upwards of 40minutes due to the slow pace and the lack of knowledge and confidence the employees showed. I will not be back. I left with very uneasy feelings about whether the correct product was used and if things were installed and done correctly. There needs to be better training, always have a manager with real knowledge overseeing others and to check their work before the customer leaves
★☆☆☆☆ 3 weeks ago
Bill Gua
I brought my own oil and filter. It took 45 minutes only two people working. Did not check the tires for air pressure. Other than that. The service was good. The employees were nice and courteous.
★★★☆☆ a month ago
vonstrub
Save yourself the headache and go somewhere else. They saw a coolant leak and didn’t want to tell me. All they told me was I was low on coolant and needed a coolant flush, I reluctantly said yes. During the oil change and coolant flush. During the oil change and coolant flush they gathered around an area of my engine and suddenly started whispering and pointing, I didn’t think much of it until I got home. Once I got out of my truck I smelled coolant. I popped the hood, coolant was everywhere. They sold me a coolant flush with an obvious leak just to tack on another service for commission. If they would have given me a heads up on the leak I would have given this place 5 stars, but no they took advantage of the situation. That says a lot about this crew. Makes you wonder what else they do and don’t do.
★☆☆☆☆ a week ago
Theresa
Terrible & Unprofessional. My 20 yr old son went to get oil changed in his younger sister’s car. He wasn’t told til AFTER they drained all oil they didn’t have the filter in stock. They told him he could wait an hr while they ordered. Obviously in that situation he could not sit in the car & wait 1 hr. So they proceeded to tell him it was fine to keep the OLD filter til next oil change- INSTEAD of saying we will change the oil but come back tmrw for the new filter. -NO discount for using the OLD DIRTY FILTER. -Receipt states filter REPLACED under svc checklist but it was not -I called location when my son got home as I was expectedly unhappy with this Svc -3 calls reached no one, national line I was transferred to said they would send a msg to the manager to call me -24 hrs later nothing -I called again reaching no one, again transferred to national line who placed me on a “20 MIN HOLD” while they reached out, again NOTHING I‘ll now be driving over there today to attempt to get the full $100+ service I paid for and will NEVER GO TO THIS PLACE FOR AN OIL CHANGE AGAIN. *PIECE WAS ALSO LEFT HANGING UNDER MY CAR!
★☆☆☆☆ Edited a month ago
Susan Guntle
I had an excellent experience at Take 5 Oil Change in Mandeville, LA both yesterday & especially today. The manager Jerod & several employees went above & beyond to help me. They provided the most excellent, professional & very curious customer service & in todays world, it's a very rare & commendable quality. The best experience & service I've received in many years. Top Notch, indeed!! Thank you so very much Mandeville Take 5 Oil Change. Kindest regards & sincerely, Susan Guntle 😊🙏🏼✝️💝🎉
★★★★★ 2 weeks ago
Jennifer Smith
I had such a great experience at Take 5 Oil Change! From the moment I pulled up, the service was quick, professional, and super friendly. The two younger girls working there truly stood out, they provided excellent customer service, explained everything clearly, and made the whole process smooth and stress-free. It’s refreshing to see young people who take pride in their work and treat customers with kindness and respect. They were efficient, knowledgeable, and had such positive attitudes. I was in and out in no time, and my car is running great. Highly recommend Take 5 I’ll definitely be back!
★★★★★ 3 weeks ago
Mike Hukill
My last visit took 2 hours for an oil change, I didnt get my veterans discount even though I mentioned it several times, and left with a oil leak. I thought the trainee which did my oil change just spilled some. Unfortunately i was several quarts low. Not very happy about any of it. Previous times were great. Climbed under my car and found that the oil filter was crushed. Looks like either while trying to install it or remove it, and just never changed it. So since the oil change ive had to add 5 quarts of oil and change the filter.
★☆☆☆☆ Edited 2 weeks ago
