About Business
Residents of McKinney, TX, McKinney have long trusted Texas Star Automotive Services for their expert Car Repair needs. Whether you need assistance with Auto glass shop, Car repair and maintenance service, Key duplication service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 5.0/5 rating with 293 reviews. Throughout McKinney, and particularly in McKinney, TX, Texas Star Automotive Services is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Texas Star Automotive Services for any Car Repair inquiries or to schedule a visit to their McKinney, TX facility.
Google Reviews
Pexbo LLC
★
☆☆☆☆
2 weeks ago
Serious security concern with Texas Star Auto Glass We own a multi-tenant commercial building in Plano, TX, and had a very troubling experience with this company. One of our tenants with an expired lease called this locksmith to gain access to a suite in our building. According to our security camera footage, the locksmith unlocked and changed the lock without verifying authorization or confirming legal occupancy before entering the premises. Only after already opening the suite did the technician ask to see a lease and the lease shown (if it was) was expired. For anyone managing or owning any property, this should be alarming. A professional locksmith should always verify identity and proof of legal access BEFORE unlocking a commercial space, especially in a building with multiple tenants. Failing to do so creates a serious security and liability risk for property owners and other tenants. If locksmiths are willing to open commercial units without confirming authorization first, it raises obvious concerns about how easily unauthorized individuals could gain access to businesses. We strongly recommend this company review its procedures and implement proper verification protocols before granting access to commercial properties. Due to the seriousness of this incident and the security risks it created for our building and tenants, we are currently reviewing this matter with legal counsel and evaluating potential legal action. Very disappointing experience.
Ricky C
★
☆☆☆☆
2 weeks ago
Fast service, but the repair quality was disappointing. The technician (Taylor) showed up quickly, about 30 minutes after I called, and he was friendly. But the repair itself felt rushed. The star chip wasn’t drilled, the impact point was prepped using the corner of a razor blade, and no UV lamp was used to cure the resin even though it was a cloudy morning. He mentioned he didn’t have one because they “break all the time.” The resin was left to cure in cloudy condition for about 5-10 minutes before he asked for payment and left. After getting in the car and looking at the windshield more closely, I noticed the chip still has visible dark and silvery areas that look like trapped air, and several of the crack legs are still clearly visible. (See picture) The chip is in my line of sight, the result is pretty noticeable and not what I expected from a repair. This was a 3 days old rock chip, and I haven't driven since the impact. It shouldn't be contaminated with any debris. Now I may have to pay for a windshield replacement. I appreciated how quickly they came out, but based on the final result I’m not very satisfied with the quality of the repair.
Ricardo Thomas
★★★★★
a month ago
Without a doubt, Texas Star Automotive is the most accommodating shop l have ever had the pleasure of dealing with. Recently, l had to have the windshield replaced in my 2012 Volvo S80. From the time you walk into their immaculate facility to the time that you leave, you are treated like family. The entire team is fully engaged and available to answer any questions you may have concerning pricing and time of completion. Thank you all for an exceptional experience!!!!
Robert Hunt
★★★★★
4 months ago
Very clean, very professional very efficient and very kind people work here. I had a cracked window and they replaced it in two hours while they waited. Very clean waiting room. You could tell these people care about the place. They work at. I highly recommend this place for your window repair. They also make keys here if you need that.
Tina D
★★★★★
a month ago
Devon was amazing! This is my second time to use Texas Auto Glass and both times I gave well deserved 5 star reviews. They take pride in their work. Installation was perfect!! Highly recommend!!
Aqualux Auto Detailing
★★★★★
2 years ago
I recently brought a GMC Yukon in for a windshield replacement at Texas Star Automotive Services and was thoroughly impressed from start to finish. The facility itself is incredibly nice and clean, creating a welcoming atmosphere right from the moment you step inside. Even the bathroom was spotless, and the refreshment area was a nice touch, making the wait more comfortable. What truly sets Texas Star Automotive apart, though, is their exceptional staff. Autumn at the front desk was extremely nice and friendly, setting a high standard for customer service that was consistent throughout my visit. Her professionalism and warmth were notable and made the entire process smooth and pleasant. Additionally, having the chance to go back and watch Brady work on the windshield was an unexpected highlight. Not only was it fascinating to see the skill and attention to detail involved, but it also provided an opportunity to chat with Brad about the business. Learning about how Texas Star Automotive got started and hearing about their commitment to quality and customer satisfaction firsthand was genuinely inspiring. Overall, my experience at Texas Star Automotive Services was outstanding. The combination of a clean and welcoming environment, top-notch customer service, and the chance to gain insight into the business directly from its staff made for a memorable visit. I highly recommend their services to anyone in need of automotive care; you won’t be disappointed.
Lauren Stafford
★★★★★
3 months ago
Texas Star Auto Glass in McKinney, TX is the only place I will go for windshield glass repair. H they are absolutely wonderful! Super fast and have a great waiting room with snacks and coffee! Their mobile units are also awesome. I tell anyone I can to forget about Safelite and go for these guys! Not only are they friendly and do an excellent job…they are more affordable too!
J. Harvey
★★★★★
a month ago
Great experience from beginning to end. Jeff was extremely helpful in obtaining quotes and scheduling service. I was able to work comfortably in a conference room while technicians addressed window replacement. Had two windows and windshield replaced, completed in an hour and a half! Thank you Texas Star Auto Glass :)
Kandace W.
★★★★★
3 months ago
Had a great experience with Texas Star Auto Glass! They fixed a chip in my windshield quickly and at a really great price. The service was professional, friendly, and fast—exactly what you hope for when dealing with car repairs. Highly recommend them to anyone needing windshield or auto glass work!
ross perdue
★★★★★
3 weeks ago
The team at [Texas Star Auto Glass] are incredible! Not only did they provide excellent service, but they were able to fit me in same day!! I would give 10 stars if it was an option!!
Peter Alpiger
★★★★★
10 months ago
Taylor showed up bang on time and did an awesome job replacing the windshield of my 08 Saturn Sky. He did it fast, clean, and made it look easy. Cleaned up everything very well as he worked and even transferred my toll tag to the new windshield for me. He also went above and beyond and helped me seal a small gap in the rear glass of the convertible top while he was here. 10/10, definitely recommended!
Jenni Travalik
★★★★★
4 months ago
So easy to schedule with, pricing was affordable compared to other quotes I was given! The technician who took care of my windshield, Devin, was quick with the replacement and very patient with explaining the process! Would highly recommend to anyone in need of quick and efficient services!
Bonnie Morris
★★★★★
4 months ago
Devin was really professional and customer service. He went beyond his way to clean up my glass and keep on commutation with me before he arrived and while working! This my 3 rd time with two month of using them. I hope it a while till I have to use them again but know the job will be done great! Perry wright stirred me in the right direction. Thanks to the great people you employ Bonnie
Enedina Jordan
★★★★★
a year ago
We highly recommend Texas star automotive services. We were borrowing my sisters truck when something hit the window and shattered it. Huge thanks to Jocelyne she heard what happened and help us out tremendously. They came to our house(huge plus) to replace the window in the time frame they gave us everyone has been so kind and helpful they communicated everything to us we would give 100 stars if we could. we are so thankful for them. Pictures before and after they came out.
TEXAS BIGFOOT RANGERS
★★★★★
11 months ago
These guys are professional and friendly. Set a time a day in advance and kept me informed on time of arrival. Not many glass techs can handle doing heavy equipment. They are my new go to glass techs. Thanks guys. Oh, and Katie is awesome too. Can’t forget the office help.
Priya C
★★★★★
a month ago
Exceptional service! Very professional, knowledgeable and easy to talk to. 5 stars for the entire experience, from scheduling with the receptionist to installation at my home. Everyone is an absolute pleasure! Thank you so much!
Katie Bondeson
★★★★★
8 months ago
I honestly can’t say enough good things about Texas Star Auto Glass! Perry and his entire team always go above and beyond! My husband’s windshield was hit very badly by flying debris, and Texas Star fit us in right away, and guided us each step of the way. They are knowledgeable, respectful, honest and made this SO easy for us. Their prices are very competitive and they have access to the highest quality materials. We will truly never use anyone else! Thank you to Perry and his entire team who model expertise and integrity, time and time again.
L Smith
★★★★★
4 months ago
Terrific customer service! The guys that came to my house, were so nice. They installed my windshield in a timely manner and even saved me a little money. I would definitely recommend them to anyone :)
Brittany Perez
★★★★★
3 weeks ago
Office staff was so friendly and nice! I had a small chip and they fixed it right then and there and it's not even noticeable. Highly recommend!
Masayuki Mizuuchi
★★★★★
4 months ago
Windshield got hit and chipped 2 times within a month. Texas Star Auton Glass took care of me on both occasions. Fantastic customer service and very reasonable pricing. The 5 star reviews are real and well deserved!
