The Auto Clinic

Noehmi Soliz

★★★★★

8 months ago

My experience with Cody was absolutely amazing. He’s was polite, empathetic, and knowledgeable on the phone. When I actually got an update on my car, I honestly could not believe how fast he had fixed the issue. I’m so thankful to have came across this company. 🙏🏼

Christian Andrade

★★★★★

2 months ago

This is a super dope shop with great customer service! It’s a very cool homey vibe in the waiting room. And they have free coffee 🔥🙏🏽

SIZZ

★★★★★

2 months ago

They installed new wheel bearings on my Elantra next day and inspected our diy suspension work. Fair price and quality work!

El Brodi

★★★★★

2 years ago

Let me start by saying that I am glad my dad recommended Kody and his amazing team at the Auto Clinic! We decided to save some money by doing the job ourselves but oh boy we encountered a big, big problem we broke part of the frame when removing the old alternator. Do yourself a favor and stop working on your own car lol like Kody told us lol dont make it worst in the long run and just take your vehicle to the Auto Clinic! I would've saved myself a lot of less heartache if I bought my vehicle to the Auto Clinic to begin with! My vehicle is running top notch! I found my mechanic and will bring my vehicles to Kody the Car Care King and his team! 100% recommend. I had my mechanic when lived in Houston and am glad found you Auto Clinic in El Paso! Thanks dad for your recommendation and thank you Kody for your honesty, professionalism and prompt attention. Folks, you get what you pay for. En español: Si necesitas un mecanico que sea profesional, honesto y te haga un trabajo excelente deja tu auto en buenas manos en el Auto Clinic en El Paso. Como dice el dicho: Como muchas cosas en la vida, obtienes lo que pagas.

Laird Donohue

★★★★★

4 months ago

Phenomenal auto service/repair shop, I had quite a few issues with my van and Cody was extremely thorough at diagnosing the issues and getting work done quickly. If and when I need car work done again I would easily come here if I am in the area.

Susan Martin

★★★★★

4 months ago

We were traveling and my AirBnB host recommended this business. They are the nicest, reliable and cleanest mechanics I have been to. I highly recommend them. They got me in immediately since I was traveling.

Santiago Marich

★★★★★

a year ago

On my way in from out of town, I hit a bump in the road that ended up taking out my coolant reservoir, which resulted in my 97 Z28 overheating and needing extensive engine work and head replacements, among other things. I went to one shop that didn’t even want to touch it, but when I called the Auto Clinic, they were able to get to work on it right away, and were even able to get me discounted towing. Cody kept me in the loop the entire time my car was in the shop, and ensured me that his team would ensure that every crevice of the car was checked to make sure it would not fail me on the road. After a month, I finally got my car back today, and it sounds even better than when I first bought it! When I picked it up, Cody once again went over everything done to the vehicle, gave me a tour of the shop (which was huge by the way), gave me instructions to make sure my car was taken care of, and some advice to prevent problems in the future; he even gave me a shirt with the shops logo on it! I’m so grateful to this place for putting me back on the road, and if I ever need work again, I’m coming here!

Crystal Moehlig

★★★★★

3 months ago

Took my Saturn Sky to multiple mechanics around El Paso and nobody had a clue what was going on. The moment I took it to Cody he knew right away what is what and had my car starting and driving within a couple days. Very pleased with his service and will be going to him for future mechanical issues.

Jacob Espejo

★★★★★

5 months ago

Recently took my focus st for a transmission swap. And honestly all i have is good things to say. Cody was a huge help! The front desk lady was amazing! The crew he has actually starts and keeps a good conversation instead of sitting there in awkward silence. They got my car up and running in about a week. Definitely recommend 💯 will be going back if i end up having any other issues with my vehicles.

Gabriel Prieto

★★☆☆☆

5 months ago

I had my air conditioning go out on my gmc terrain and decided to take it to the auto clinic. I've seen good reviews and decided to give them a try . I dropped my vehicle off and for the first day I didnt hear from them . I gave them a call the next day and Cody the owner told me he was checking a few things out . Which is fine with me because I rather have a mechanic be thorough and get the problem diagnosed properly. Well come to find out it was my my evaporator core that was in need of replacement, which Cody figured out . He told me it would take a couple of day to remove and replace .But those couple of days turned into a couple weeks. I needed my vehicle for a trip I had planned many months ago . But the vehicle would not be ready so to bring some relief to myself I decided to rent a vehicle for my trip. I called Cody up and told him that he can keep the vehicle until I return from my weekend vacation and just make sure you take your time and get everything put back properly. I get a call from Cody saying that my vehicle is done but he is asking if I have had any issues with my infotainment screen. I told him it just resets every once in while , but he told me it is blank but the radio works on it . He assured me that he checked all the connections and that I will need a new screen. He asked me if I wanted him to check it out and get it fixed .I told him no , he already had my vehicle for over 3 weeks and it my wife vehicle she uses to get to work . Also for these 3 week my wife and son are ubering to school and work .I get my vehicle back and there are fingerprints all over the place. I spend about 2hrs just cleaning everything , which im upset about. Since having my car for as long as they did they could at least clean the interior. As for the infotainment situation the screen brand new runs about 500 , so I buy a used one for about 80 . I remove and replace the screen and have the same issue. After doing some research I decided to check the connection to the radio receiver and found out the the connector that the screen recieves it's input wasnt plugged in alll the way. I push the connector in all the way and the infotainment screen works as intended with my reverse camera working as well . I fixed the problem they created which shouldnt have been an issue to begin with. Im upset with the auto clinic with how dirty they left my vehicle with fingerprints on all the panels, seats and windows. To having extra time with my vehicle and creating a problem with my infotainment screen to where they assured me everything was connected properly which it wasnt . To the lack of communication because I had to call them every time I wanted an update. Yes he did fix my air conditioning, but created another issue. Im just stating what my experience was and hope it helps other people on deciding if they want to take there vehicle here. I will not be taking my vehicle here again .

Esmeralda Diaz

★★★★★

6 months ago

Gotta say first that finding a good mechanic but most of all one you can trust was my biggest concern when Firestone told me they couldn't fix my truck.. I was told to take it to the dealership which meant waiting on an appointment and God knows how much it would've been... I was lucky to have my niece to tell where her car had gotten fixed.. and up to this day her car works fine... The Auto Clinic staff fix my car fast and thank God and to them it's running smoothly.. i was very pleased. Thank you.!

Marisa Rimkus

★★★★★

6 months ago

I wish i could give more stars! Cody was amazing!!! My car had multiple issues that were not easy repairs on a vehicle that is out of production. He gave me a great price for the labor and kept me informed every step of the way. 100% recommend his shop. As a woman going to an auto shop it was nice not being scammed or treated poorly. Go to him if you want honest work done.

Rebecca Torres

★★★★★

3 months ago

GREAT SERVICE!! Had my serpentine belt and engine mount replaced a few weeks ago. Cody was very nice!! Great customer service out at the front desk and price is very reasonable! HIGHLY RECOMMEND.

Savana Myers

★★★★★

5 months ago

We took our 2004 Honda Odyssey into The Auto Clinic for the first time to have our air conditioning looked at. Cody was amazing and was able to fix the air conditioning in our vehicle for a great price! He had us in and out very quickly as well. This place will be are new car shop from now on! I highly recommend!

Amber Kau

★★★★★

3 months ago

Highly Recommend!!! I come here to get my State Inspections done. I trust them 100%! They’ve always answered my questions without hesitation and they get the inspection done in a timely manner, I think we waited only about 20 minutes probably less. They also have a coffee station to make yourself a cup and the restroom is very clean, the cleanest I’ve ever seen in a shop. I recommend this place to just about everyone.

Christian Benitez

★☆☆☆☆

2 months ago

I brought my vehicle here to fix a specific issue, and that issue was never fixed. On top of that, the shop failed to reconnect my emergency brake cable, creating a serious safety concern. I was charged an excessive amount simply to install a carrier bearing—which has already failed. After having another mechanic inspect the work, it’s clear the job was either done improperly or not done correctly at all. This is the kind of shop people warn you about. If you’ve been here recently, I strongly suggest taking your vehicle to a second mechanic and asking what was actually replaced. I was treated like an easy target because I was from out of state. That was a mistake. I travel to El Paso often and will be following up in person if this is not resolved. I am requesting a full refund immediately. If this issue isn’t corrected, I will pursue further action and make sure others are aware of my experience.

Hunter nines

★★★★★

a month ago

Had a Engine top-end rebuild from the Auto clinic on my ram 1500. Super approachable and welcoming atmosphere. Kept me informed and up to date on the repairs and costs and went above an beyond to ensure it was put back together well and repaired. Took a little longer that expected to complete the repair, but very pleased with the result and professionalism! It was nice getting a tour of the shop and taking the time to make me feel welcome. I would return here for future repairs, no doubt about it.