About Business
Residents of Charlottesville, VA, Charlottesville have long trusted Thomas Wheel Alignment & Auto for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.7/5 rating with 119 reviews. Throughout Charlottesville, and particularly in Charlottesville, VA, Thomas Wheel Alignment & Auto is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Thomas Wheel Alignment & Auto for any Car Repair inquiries or to schedule a visit to their Charlottesville, VA facility.
Google Reviews
Christina Adams
★★★★★
3 years ago
Thomas wheel alignment did a wonderful job on my daughter's car window. They were very honest,fair and extremely pleasant to work with. I have recommended them to many people!!
Tracy Durham
★★★★★
5 years ago
A coworker recommended them. We had an issue with a turning signal and other general maintenance needs. They were lightening fast even with the bad weather. The pricing was reasonable. They were upfront about my options and didn't try to push unnecessary services. I would definitely go back.
Haley N
★★★★★
6 years ago
The best! My family and I have used Thomas for over 10 years and we won’t go anywhere else. Their prices are always more than fair and their work is quality work. The ladies in the office are friendly and helpful.
Jamie Nicholson
★★★★★
10 years ago
It's amazing what politeness, fair pricing, and quality service will do for a business. Ask anyone who knows Thomas Wheel Alignment, and they will rave about it. I tried them out for the first time about a month ago and could not have been happier. One of the ladies in the office looked up several pages of print outs of tires that fit my car. I asked her to make a recommendation based on how many tires they sell of each brand. She went down the list giving me pros and cons of each tires within my prices range. Instead of trying to sell me something I didn't need, she pointed out some quality tires I could afford and let me make the decision. To top it off, the price was extremely fair and I was surprised when they called me a day earlier than I had expected to inform me my car was ready. I couldn't pick it up that day and the lady on phone told me it was totally fine to leave it there until I could come by. Any competitors of Thomas Wheel that ever read this...remember, customers can tell whether or not you respect them and care when you help them. At Thomas Wheel, the service and respect are as real as it gets.
Chris Stiltner
★★★★★
6 years ago
These folks are the absolute BEST!! Not only did they take very good care of my classic car while it was in their possession, they did an OUTSTANDING job on my exhaust & alignment. I have used them for exhaust on many cars and they always impress me. Whether you have a daily driver, or a show car you need some work done on call these folks!!
Nathan Williams
★★★★★
7 years ago
Very pleased with my experience here for a little custom exhaust job. The turn around time was very quick for my appointment. I'm a car enthusiast and very particular on how I want things done; the staff here were very accommodating and friendly. They went above and beyond!
Victoria Ward Regan
★★★★★
9 years ago
Already loved these guys but had not written a review. I was moved to do so after I had to use a different shop north of town as that was where my car dealer had negotiated a special rate and the car was not drivable. Wow! 4 days later I am still waiting for my car and a follow up call - this is after I walked in on day 2 to see what the heck was going on and was told they should be working on it that afternoon! Thomas Wheel are always polite, communicative and the best prices in town. I was already a pretty loyal customer but after trying another shop I am completely dedicated!
Jackie Blue
★
☆☆☆☆
Edited 6 years ago
This company claims to have been around a long time. Yet when they looked at my car and told me the repairs needed. They acted as if they were born yesterday. They did all these expensive repairs, but when they completed the repairs. They told me that a different expensive repair was actually needed. I'm sure they will continue to be in business for many years to come, but they will never have my business again. Of course no customer knows if a mechanic is replacing everything that they bill a customer for, unless the customer is standing there in the garage through the entire repair. Customers leave their cars with mechanic with the hope that they are truly honest and will charge a fair price. I made the mistake of using Thomas Wheel Alignment, because my regular mechanic was severely backed up with faithful customers. Next time I will patiently wait to use my regular mechanic, because my car would have be properly diagnosed and cheaper to repair.
Scot Spaar Jonte
★★★★★
a year ago
Finally!...honesty combined with professional and experienced service when it comes to car repair. No more gouching from dealership repairs. I am thankful to have found this hidden gem. No frills(who needs them?)when it comes to keeping our wheels running? I don't need to pay an extra $982 for a waiting room with coffee and wifi and cushy chairs to get my dang car fixed! AND in alot less time! Kudos to family run busineses! We need you! PEACOCK Auto referred me to them and I have the same kudos to them too. This is how businesses should work! I hope this review won't make them so busy, I can't get an appt, We are all blessed to have Thomas Wheel and Peacock Auto on our community. A satisfied customer (ya think?) MS Jonte
Nancy Quass
★★★★★
2 years ago
The auto techs do excellent work at a reasonable price. The office staff are knowledgeable and give helpful advice. Thomas Wheel was recommended to us 7 years ago, and we wouldn't go anywhere else!!
Ethan Butt
★★★★★
a year ago
I didn't know it was possible to have such a great experience with auto repair mechanics. If you're in C'ville and having car trouble, *call Thomas Auto.* If you're not in C'ville, but can reasonably get to C'ville, and are having car trouble, *call Thomas Auto.* If you can't reasonably get to C'ville, ask your car to please have issues in C'ville next time so you can take your car to Thomas Auto. In more detail: I made an appointment to have my car looked at. The appointment was set for a couple of business days later. I dropped my car off the night before my appointment and I heard from Thomas Auto by 11 AM the next morning. I was sent photographs to document the issue that my car was having and I was walked through the photos in a clear and easy-to-understand way. I was presented with options and never pressured in any way. I was counseled away from unnecessary work and informed of which repairs were important to take care of and why. The entire interaction was friendly, personable, and professional. My car was ready for pickup by the end of the day. I'll never go anywhere else so long as I can help it.
Jason Itri
★★★★★
2 years ago
I've been to so many car repair shops over the years and this is the one I'm staying at. They are honest and competitive with pricing. I never worry about them trying to do any repairs I don't need. Several times they have surprised me with how low the cost of repairs were. And the staff are always a pleasure to work with. You can't go wrong at Thomas Wheel.
Samantha Roberts
★
☆☆☆☆
Edited 10 months ago
I can not believe I am now having to defend myself and my husband. I guess one of us is actually being truthful we were treated like straight criminals 😶 Ma’am I was there to get an inspection would you like me to post pics of my inspection sticker and my planner/scheduler we’re I had set a reminder to drop my truck off. Please stop trying to pass blame for your unnecessary and unjust discriminatory actions. Id hope you would have cameras good job on protecting yourself against the criminals trying to pay for inspection and help save you money. wouldn’t he get into the vehicle to grab wallet papers etc come into office and speak to you or should he have froze in shock you arrived right when we hoped lmao insane. Stock is not your trash junk pile of tires sitting beside your shop wall (it’s hazardous waste and should be in a designated contained area). I also said I was amazingly not asked to vacate tarletons property. The volume of sheer disrespect had me too unnerved and upset to trust someone to properly and honestly inspect my vehicle. Again I’ve been a mechanic for over 15 years (held inspectors license and DOT inspector license) I’ve seen a lot of not so honest and botched up jobs in my years towards woman especially the reason I chose turning wrenches obviousy I have since gotten it taken care of as well as my other two vehicle thanks for checking up with me tho love the touch of exaggerations and accusations tho. your STOCK which I assume your using that word instead of what actually took place to Corroborate the Ill- intent (she means the trash) Again if you would’ve asked if we needed help or even allowed me to come inform you what I was there for. We work within cville holding contracts saving 1000s in removal of scrap tires. So he was assessing the stock scrap of toxic waste intending to save you money, our earth, and also put money back into the community helping the needy most important the underprivileged children of our community yet here I am defending us please stop discriminating customers who have never done anything to disrespect your company or you never dealt with you personally.. I’ve not said one horrid assumption made in my mind about you!??!?. FWI companies charge customers a disposal fee now once they remove the tire from the customers car and the shop is paid the fee the tire is no longer property of the customer or of the shop it is property of the company who removes disposes or recycles it
Sarah Gaines
★★★★★
2 years ago
I could not be happier with the service we get here. My family right now has a fleet of older vehicles for our personal use, including more than one car from 2003. Things happen with them, and Thomas Wheel has been so helpful and generous in understanding the maintenance and repair needs while never feeling like they were up-selling us at all. Very fair prices, very kind people, great communication. They have my loyalty for as long as I have vehicles running in Central Virginia.
Steve Houchens
★★★★★
10 months ago
Thomas Wheel Alignment is the best! I've had multiple cars here over the years and they are always professional, prompt, well priced and knowledgeable! I cannot recommend them high enough!
CHARLES WELLS
★★★★★
5 months ago
Awesome place of Business the folks are GREAT,WELCOMING..NEVER A BAD OR DULL DAY WHEN IT COMES TO ANY OF MY VEHICLE'S BEING REPAIRED
Jeffrey McDaniel
★★★★★
3 months ago
One of the best shops I have ever been too very nice people I would highly recommend them to anyone
Sallie G
★★★★★
8 months ago
Great business. Heidi, Jeff and family are great people. My dad and I have been using them for all of our vehicle needs many years. Never a disappointment and great prices with beautiful smiles. Definitely recommend 💯 better than other shops in town.
Patrick Mendes
★★★★★
6 months ago
I recently had Thomas Wheel Alignment & Auto do some work on one of my cars for the 1st time. I was very, very impressed with this family business and I appreciate them from the bottom of my heart. They treated me with kindness and were very honest and very fair. Because of this fact, I will continue to go there in the future and I highly recommend them to other people without question!!!!!!
Jenni Albino
★★★★★
4 months ago
I recently had both my transmission and clutch replaced here, and the experience exceeded every expectation. The team was knowledgeable, communicative, and honest throughout the entire process. They explained the work clearly, provided fair pricing, and delivered exceptional craftsmanship. My car drives better than it has in years. I truly appreciate the quality and professionalism, highly recommend.
