About Business
Tire Town Auto Service is a leading Car Repair specialist serving the New Orleans, LA, New Orleans area. They provide a wide variety of solutions, including Tire shop, Auto air conditioning service, Auto repair shop, and other Car Repair tasks. Boasting a solid 4.7/5 rating from 511 verified reviews, their reputation precedes them. As a locally-owned business in New Orleans, LA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in New Orleans, LA.
Google Reviews
J. Bennett
★★★★★
3 months ago
Sometimes you should follow your mind that little voice in your head. I went to this shop in the city, their reviews are excellent so i was expecting great service. I dont really wanna call them out on here i dont think its appropriate, so lets just say they gave me back my keys and i paid over $200 for 2 jobs. I paid, left and had to make a uturn and go back and asked kindly for a refund. Honestly they are nice people and very professional but i think knowledge and expertise might be a concern. we agreed on a partial refund. The very next day i contemplated going to TIRE TOWN. ive already spent money for a job that wasn't done properly at the other shop. I took the L and drove to Tire Town which i should've done in the first place. They put the truck on the rack, showed me the alignment report with whats possible and what not. Mind you i did not tell them about my previous shop issue and what they had said needed to be done before my truck can be aligned. The Tire Town technician Aligned my BMW Truck and gave me a report with almost a 99% specs in the green. I paid, left and never had to call them back or return or ask for a refund. Great staff as well.
Mandi Wood
★★★★★
3 months ago
Excellent service, and never make me feel like I am being taken advantage of! They worked with me to give a really great deal on new tires, and didn’t force me to buy something expensive that I didn’t need. I have been here a couple times now and they always take good care of me and are extremely helpful. Will always come back for anything tire related.
Calvin Madison
★
☆☆☆☆
Edited 5 months ago
Experience the first time ever was a feeling of job well done. My wheels alignment was great compared to another place ×××× I won't go back anymore. Thanks I regret that I gave a 5star because today 10/25/2025 I was there to get a rotation , spend balance and wheel alignment on my other vehicle and I was totally ignored standing by the counter 10 to 15 minutes. There was two people sitting down and the guy never said or asked me anything. He walked outside and started talking to a guy but never said anything. I sat down for approximate 10 minutes and waited by the counter again about another 5 minutes. I just walked out and drove off. I am very disappointed because I thought after my first visit I found a gemstone. I'm weak... Thanks for letting me vent. AMEN
The Food
★★★★
☆
Edited 3 years ago
Quality and speed they got me in and out on the same day both times I went.
david gamble
★★★
☆☆
2 years ago
TL;DR: If you prioritize if you prioritize value over service, this first-come-first-serve establishment is an adequate Gentilly selection for your auto servicing needs. This is an adequate establishment at which you will fine mid to moderately high value. Do not expect to make a reservation; you cannot do so because it is first-come-first-serve. The reason one might visit here is not for the service or for the ease of use but for the cost in comparison to other auto services around Gentilly. I have had mixed results concerning how courteous customer service is and how quickly my vehicle is serviced. Yet, one will certainly expect it to be cheaper than Goodyear's goods and services. If you find yourself with enough time to get here early and enough patience to deal with someone should you get a short-tempered representative, then you might find this to be an acceptable experience with a reasonable cost.
amy sanders
★★★★★
2 years ago
Got a flat tire and could not figure out where the leak was coming from. Came here and they searched for it and it ended up being a problem with the valve. They replaced it, spent an hour of their time, and didn’t charge me! I wanted to leave a tip but I wasn’t sure if that was appropriate. We are from out of town but I would definitely go back if we’re ever there again or recommend to anyone. Everyone was so nice. Thank you tire town!!
Mark Mascar
★★★★★
4 years ago
What an amazing experience from Ken and the team. Made us very welcome. The staff there really know their stuff. We got a great deal on 4 new tires. To be honest, we have tire fitters closer to our home, but always go back here because of the excellent service and we want to support locally owned businesses, especially now. You won’t get this level of personal service at a major chain. Can’t recommend these guys enough. 100% customer satisfaction. Well done.
Colleen Dale
★★★★★
2 years ago
Great business! Answered all my questions, took an hour of their time to diagnose the problem, and reassured me that all was well. No charge for anything. I have worked with them in the past and will definitely use them again. Thanks to everyone for the professional and friendly service.
Lisa Craft
★★
☆☆☆
3 years ago
Did not have a good experience. I arrived at 8:10. I was the the 2nd or 3rd person in line. I was told it would take an hour and a half to 2 hours. My car was ready more than 4 hours later. I was the last person out for the morning and it was a simple tire job. I will not use them again. My time is too valuable.
Ender Blanco
★
☆☆☆☆
a year ago
I do not recommend the place, terrible services do not guarantee a good job, they do the job for the sake of doing it, do not waste your money
Ender J Blanco
★
☆☆☆☆
a year ago
Persimo service expensive.n service does not guarantee anything. do not collect it.
Michael Whited (LokiWolf68)
★★★★★
4 years ago
Got run off the road today and both my passenger side tires got shredded. Found this incredible shop just a mile from where I was and had roadside assistance take my vehicle to this shop. An amazing gentleman named Ken took care of me as soon as I walked in the door, he eased my stress right away and did a quick check of my situation. 10 minutes later, he had an itemized statement of what they were going to get done, all the while cracking jokes and was in the most amazing customer service mood I have ever encountered. He had me laughing and forgetting the stress of my morning. His entire staff all were smiling and was dealing with customers in a very happy and excited mood which made their experience even better. Eight people sitting in the waiting area and not one complaint or upset customer in the place. Not only do they do tires here, they do brakes, rotors and brake pads and alignments. This crew are totally experienced professionals and go the extra mile for their customers. HIGHLY RECOMMEND you bring your business here, you will not be disappointed and you will get great service! Thank you Ken and crew from Tire Town Auto !
Kelsie Rhodes
★★★★★
9 months ago
Love this place. Fair prices and they’ve always gotten me in and out quickly.
ella fisher
★
☆☆☆☆
3 years ago
pulled in about 9AM to have car tire pressure checked. everyone looked dumbfounded of the request. waited 5 minutes still no service when into office and was told when they got a chance they would assist, waited another 5 minutes, well i had to go to Good Year took less than 30 section for someone to greet me and check my tires. i have been doing business at this tire town for over 20 year and they are gradually lacking in customer service and professionalism.
Lori Variste
★★★★★
5 years ago
The whole team is very nice. They acknowledge your presence the moment you walk through the door. They are very knowledgeable when it comes to servicing your vehicle and if the repair is beyond their ability they won’t hesitate to let you know. Prices are reasonable and their work is very professional.
Tierra Kimble
★★★★★
7 years ago
Tire Town is now my family’s go to shop for tires and service. The service was extremely professional. My sales Rep Stan Barton, was the best salesman ever, he was curteus and polite even while working with multiple customers, he acknowledged each person that came in or called via phone, and remained cordial with each of us. The other workers were warm and friendly as well! Stan knowledgeably answered any and all questions and concerns that I had and definitely kept our best interest in mind. Although I only went in for a price quote, I left that day feeling safe, confident and overall a happy new customer, when it comes to driving our vehicle. I will highly recommend this Tire Town to everyone in need of a local tire co to grow with! And Stan is the man who’s definitely an asset to the Tire Town Co, thanks again for a memorable sales experience. I called my brother to confirm which was the most if I should upgrade to the better tire package and he immediately told me to trust whichever Stan recommends. It turns out that Stan was his salesmen a few months prior. To top it all on that wet sloppy rainy day, Stan took the time to walk me to my car with my own umbrella ☔️ 🌂 just being a perfect gentleman. I trust Stan to be my mother’s Sales rep, as well as any other female family member or friend. He’s attentive & respectful. Thanks
Rodney Alphage
★
☆☆☆☆
a year ago
Never go to this place I went twice just for a wheel alignment they told me twice that I had other problems and they couldn't do it they always try to send me to on the west bank to another shop to get what they say wrong so I decided to go to my other macanic to see if he would tell me the same thing so my other macanic said they was running game trying to make money on both ends so my machine sent me to another tire shop in kenner I went there the shop in kenner said only thing i needed was to replace the tire rod on the passenger side I did that they did my wheel alignment and my car is running perfectly Tire town told me it was multiple things wrong I had to get fix before they could do the wheel alignment they was wrong I think Tire town and that other shop on the west bank has some shaddie shit going on they are working together to make money off other customers so be careful with your money sending it at this Tire Town i wouldn't request anyone to take their car to this place
Thad Melson-Jr
★★★★★
7 years ago
It's been a few years since I've come to this tire town, and after reading the reviews I decided to give them another try. I was blown away by the atmosphere and attitude of the employees I had two specialty tires for my car and the guy at the counter didn't blink! and said if his guys couldn't do it he'd point me in the right direction!.... the took care of my tires at a reasonable price. I'll let my wife go there and feel pretty good about what they suggest for repairs!
Ryan Smith
★★★★★
6 years ago
Every time I enter the Tire Town facility, I am treated like family, the customer service is great. When the employees greet you it feels like they know you personally. Also service on my vehicle is always complete with quality work and done in a timely fashion
Paige Alexander
★★★★★
a year ago
I stopped in for a quick tire fix and the whole staff was very helpful and polite. Outstanding customer service. This will be my new tire destination and I will be sending family and friends to this location.
