Tires Plus

Taylor Young

★★★★★

a month ago

I showed up here in the middle of the afternoon with a leak in my tire and was met with friendly and prompt service! They quickly fixed my issue for a very reasonable cost and sent me on my way! Thanks guys.

Shadaia Smith

★★★★★

4 months ago

I’ll stopped by Tire Plus today to get some air in my tires and Jeremy didn’t hesitate for a second. He took care of it right away. It was pouring down raining and only 35° and I still received the same great customer services I would on a warm sunny day and I really appreciate the professionalism and willing willingness to help.

Jay Fillion

★★★★★

8 months ago

Picked up a nail on the I 75. Diverted to this location and could not have been more fortunate. They took care of us right away. Quick repair and the price was right. It was much appreciated as we still had another 7 hours to go on the trip. I cannot say enough good things about Tires Plus. Thank you very much.

Madison Reckman

★★★★★

a month ago

Jeremy was such an amazing help! He got us hooked up and patched our tire in a pinch, the service was amazing and they got us in and out. Would definitely suggest Michel in the future!

Eira Tansey

★★★★★

3 months ago

These guys were so helpful - when my loaner vehicle had low tire pressure I rolled up and they very helpfully put some air in my tires. Truly appreciate them helping me in a pinch!!! Great service and if I didn’t already have a new set of tires on my usual car I’d get some from here!

Khrystian Butler

★★★★★

4 months ago

Dealing with Jeremy was great! He was very personable, and really showed appreciation for his employees. They were also very quick and efficient on my car! I appreciate them very much!

Debra Cannady

★★☆☆☆

Edited 4 months ago

November 2025 Update: This is been resolved and Tires Plus atoned for the hassle, so I upgraded the original 1-Star to 2-Stars. Original Post To Whom It May Concern, I am writing to file a formal complaint regarding the unprofessional and unsatisfactory service I received at your Tires Plus Store #227565, 272 W Mitchell Ave., Cincinnati, OH 45232-1908 location on Tuesday, September 16, 2025. I am requesting compensation for the costs incurred due to grease marks left inside my cream colored interior and for the significant inconvenience caused by this experience. My appointment was scheduled online for 8:00 a.m. to have a single tire replaced. The following issues occurred during my visit: •\tPoor Communication: Despite booking online and receiving a delivery confirmation for my tire by TireRack, I never received an appointment confirmation from TirePlus. I had to phone on Monday, September 15, to confirm my appointment with an employee named Tyler, who was abrupt and unhelpful when I raised the issue of the missing confirmation. •\tDeceptive Practices & Rude Staff: After dropping off my vehicle, I received a call at 10:29 a.m. from an employee named John. He incorrectly informed me that my vehicle needed four new tires, which I know to be false as my current tires were recently replaced in March and November of 2024. When I corrected him, he was dismissive, placed me on hold to confirm the TireRack tire was there, and then hung up without any courtesy or a proper closing. This attempt to upsell unnecessary services and the subsequent rude interaction are completely unacceptable. •\tDamage to My Vehicle: Upon picking up my vehicle, I discovered significant issues that I believe were caused by your service technicians. My cream-colored interior had been stained with what appeared to be oil or grease in several places. Additionally, the windshield wipers had been used, leaving fluid streaks and residue on my car's finish. I had just paid $161 for a professional interior detail days before. •\tDisorganized Service: The checkout process was disorganized and unprofessional. The employee at the counter was unable to properly process my payment or check me out of the system. This experience was deeply disappointing. I have not visited this location since 2021, and the stark decline in the level of service and professionalism is alarming. The combination of deceptive sales tactics, rude and clueless staff, and damage to my vehicle is unacceptable. I except compensation to restore my interior detailing as it was prior to leaving it with TirePlus / Firestone. I also expect to be compensated for this cost and for the overall poor experience. Please contact me at your earliest convenience to discuss this matter.

Darnesha Rodgers

★☆☆☆☆

5 months ago

⭐ 1/5 stars (wish I could give zero) Unfortunately, I have to leave one star — and I truly hate to. My experience at Tire Plus on West Mitchell was terrible. The person I dealt with was dishonest about the services I received and even claimed to be the manager, which turned out not to be true. I left feeling misled and very disappointed. I wouldn’t recommend this location to anyone who values honesty or good customer service. There are plenty of other shops that value honesty and customer service.

Mazie Wise

★★★★★

5 months ago

The team at Tires Plus on W. Mitchell always provides excellent customer service and attention to detail. Highly recommend!

Jim

★★★★★

5 months ago

Driving down I-75N, I apparently ran over a nail in the road. Almost immediately, the car’s sensors began to ring, indicating a loss of tire pressure from the left rear tire. I pulled into Tires Plus very concerned and was prepared for the worst. To my delight, the entire Tire Plus team came to my rescue and quickly got to work. Within 90 minutes, they had identified the problem and expeditiously fixed it. The team of Taylor, Jason, and Miciah were fantastic and I would enthusiastically recommend them. They certainly came through for me.

Vanessa Riley Thurman

★★★★★

7 months ago

I have used this tire shop twice to do emergency tire replacements on two different vehicles and both experiences were very positive. I wanted to write a review because it seems increasingly rare to find. The staff is good natured and treats me like my time matters. And, I really want to specifically shout out sales associate, Taylor W., who managed my most recent visit - felt like a pro was handling my experience start to finish. Thanks again.

LaCheryl Steele

★★★★★

4 months ago

I came in to have a tire sensor replaced. The attendant checked out the tires and all the sensors and said all it needed was a simple reset. He did this and I was on my way in 1/2 hour with no charge

Lynn Collection, LLC

★★★★★

3 months ago

I pulled up to get air in my back tires and Miciah was very professional, efficient and polite. He is a great example of a young man working hard!!

Austin Heidt

★★★★★

8 months ago

Incredible experience six stars all day! The service was great and very friendly. They even went the additional mile and showed my three year-old son, Who is really into cars, some of the really cool things that go on when changing the tires. This place is fantastic

Miss Miles

★★★★★

2 months ago

Amazing customer service‼️The gentlemen at Michel Tires Plus went above and beyond to accommodate my needs. I will be a returning customer ☺️

Jozie Banas

★★★★★

7 months ago

I ran over a screw while driving about a mile from this location, so I called and spoke with Taylor W, who said he could probably look at my tire within the hour. I waited in the lobby and Taylor provided updates on timing every so often, which I really appreciated. It did take a little over an hour, but Taylor was polite, had good customer service, and made the process a breeze. Thank you!

Corey Wirth

★☆☆☆☆

5 months ago

Brought my car there because I got a nail in my tire. They were not able to patch it, which was fine. I went to pick it up and found what appears to be an ilicit drug tablet in my car. No one else was in the car so it had to have come from this place.