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About Business
For professional Car Repair care in Elkhart, IN, Elkhart, look no further than Tom Naquin Nissan Service. Their team excels at delivering top-tier results for Auto repair shop, Auto air conditioning service, Auto tune up service and related Car Repair needs. Their customer-centric approach has earned them a 4.1/5 rating based on 14 pieces of feedback. They have become an integral part of the Elkhart, IN community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Elkhart, Tom Naquin Nissan Service is ready to assist with your next project or repair.
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Google Reviews
Jody Tierney
★★★★★ The brakes went out on my 2010 Xterra. Another shop diagnosed it as rusted lines, and a blown master cylinder. After four weeks of patching (??!) the lines, replacing the master cylinder, booster, and ABS module they still couldn't figure out why the pedal kept sinking to the floor. Naquin Nissan Service found and fixed the issues, leaks from the non-patched lines and a stuck caliper, in a little over a week - correctly replacing the lines from front to back. It was expensive, but the problems were fixed well and quickly. The mechanics were very friendly, kept me updated on the cost and progress, and did quality work. Plus they have a shuttle service during the week, so I didn't have to bum a ride or walk.
Eric Graham
★☆☆☆☆ Not real pleased , I been working on a Nissan Titan truck 2004 super clean but having brake issues after 2 other shops couldn't figure it out brought it to a Nissan dealer explain the issue a brake booster after market will not work with the computer. Ok well there are no New brake booster in the country all are back order, great so I found a used one that would work for that truck they said they would put it on. Great it's Nissan they should know that the brake issues with this model the push rod has to be exactly right, .1mm to close brakes drag .1mm not close enough dead pedal space. Called me up truck is done grab a friend went down picked it up drove it off the lot first stop light brakes go half to the floor. Now I have to take it back again to get it adjusted. Disappointed is a understatement it is quite obvious the push rod wasn't adjusted the actual most critical part of the job wasn't done. Yet they were willing to give me the truck back that WoW pretty sad and im pissed. Even though I had to buy a used brake booster it does work it holds pressure when engine is off so the problem is the push rod needed to be adjusted. So now I have to take it back spend more of my time for a fix that was obvious before they called me to pick it up. Hugely disappointed
Cindy Nichols
★★★★★ What a great experience. Took my Nissan Murano in for service. Unsure of exact issue, but explained what it was doing. Service Manager, Shirell Patterson was amazing. They found the issue, rodent damage. He took care of the insurance and had our car back to us in 2 days. This is how it's suppose to be. Want amazing customer service from true professionals, go to Tom Naquin , Where the customer still matters and see Shirell. You'll be impressed!!!
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