Tony's Five Star Transmission

Corey McIntosh

★★★★★

a month ago

I’m from Montana and broke down in the mountains with a completely failing transmission and I had a camper on the back of my truck. I was honestly in a tough situation, but I was able to limp it into town and make it to this transmission repair shop, and I’m beyond grateful I did. From the start, the customer service was incredible. Misty and Kore were professional, patient, and genuinely cared about helping me. They thoroughly inspected my truck, explained exactly what was wrong with the transmission, and gave me multiple repair options with clear, honest pricing. No pressure just integrity and transparency. They completed my full transmission rebuild in just three days, which is amazing considering the severity of the damage and the extra weight of hauling a camper. The communication throughout the entire repair process was excellent. If you need transmission repair, transmission rebuild, or honest, reliable auto service, this is the place to go. If I could give them 100 stars, I would. Thank you to Misty, Kore, and the whole team for getting me safely back on the road!

Tim B

★★★★★

11 months ago

Our '94 F-150 was having trouble shifting after traveling down from Flagstaff. It was experiencing hard shifting, from a stop I would have to go 30 mph for it to upshift. I knew I had to get it looked at before I could head back up the hill to Flagstaff. After Tony's inspection and photos my choice was to have the transmission rebuilt. They were going to need the vehicle for about five days so we caught a ride back up to Flag from another family member. I got a call four days later saying our truck was roadworthy again. They did a couple road test to make sure everything was right. I picked up the truck a few days later and drove up home. It is running well, shifting fine. Happy with Tony's Five Star service. Good people, honest and professional. A crew with a deep knowledge base that instills confidence. I recommend their service.

Jill Sawick

★☆☆☆☆

Edited 3 months ago

Horrible customer service. Transmission failed after a week. Stay away. Took a few days to even get a diagnosis due to a shortage of staff. Then repair changed throughout the process. When I went to pick up my car there was an extra $600 added to the bill without approval and not documented in writing prior. Be prepared to battle for “warranted” work. -------Updated: I’m sharing my experience so others can make an informed decision. When I arrived to pick up my car, there was a surprise $600 charge added to the invoice that had not been explained or approved in advance. When asked to provide written proof of authorization, the shop was unable to do so and ultimately removed the charge. That alone was concerning. Throughout the process, the explanation and direction of repair changed multiple times, which made it difficult to trust the guidance being provided. Communication was inconsistent, and expectations shifted day by day. I also find the tone of the owner’s response here to be dismissive and not customer-friendly, especially when addressing a legitimate concern about billing transparency. This experience was stressful and not what I would expect from a professional repair shop. Most importantly, the vehicle broke down one week after the initial repair with the same issue, which raises serious concerns about the quality and reliability of the work performed.

Jessica Mullaj

★★★★★

6 months ago

I cannot say all the good things about this place. They are very down to earth and saved me more the 8000 dollars another shop had quoted me for my transmission problem. Every one there was so nice and professional and told me everything I needed to know along the way. They were also super quick, had the part the next day and only waited a few hours for them to do it. Will be recommending them to anyone who needs work done on their transmissions!

Gene Shillman

★★★★★

2 months ago

I highly recommend Tony's 5 Star Transmissions. Everyone is helpful and knowledgeable. Kore and Misty in the front office are professional and friendly, and Dave was extremely thorough with his inspection and diagnosis. They were even open on New Year's Eve and pricing was very fair. Thanks to everyone at Tony's 5 Star Transmission!

Patrick Moukheiber

★★★★★

2 months ago

Misty and her team are fantastic, the make sure everything is perfect before you walk out the door. Very customer service oriented. The only place I would take my car for transmission issues.

Stephen Krawiec

★☆☆☆☆

5 months ago

Made an appointment for them to look at some leaks on my transmission. Dropped it off on a Monday, they didn't look at it. Tuesday they called and said they needed parts and work authorization. I told them to order parts and proceed with fixing it. No word out of them on Wednesday. Stopped by late Thursday morning to see how it was coming, it wasn't even inside being worked on. Same old excuses, mechanics are sick, no lifts free, blah, blah, blah. They could have at least told me to bring it back later in the week when they could get to it, but apparently the customers don't really matter much anymore. Just a heads up if you need them to fix something in a timely manner.

Jonathan Miller

★☆☆☆☆

5 months ago

My transmission and transfer case were rebuilt by Tony's. When I received the car back the transmission wasn't right. I immediately took it back to the shop. they took months to get it "right" It cost me more money because they supposedly encountered a computer module problem. I drove just under 3,000 miles on the rebuilt transmission and now I am dealing with a complete failure of the transmission and an impossible mess in my driveway.

Ernie Britts

★★★★★

3 months ago

Had my transmission go out while enroute yo a hunting trip.had it towed to tonys and they did a complete r e build within a week fantastic job at a fantastic price. Paid have the price of a competitor

martin valdez

★★★★★

7 months ago

I have had my car at Tony’s before for a transmission replacement and they did a great job. My mom was having trouble with her 2005 kia transmission wise and another auto shop said the transmission needed to be replaced and when the car was done it was still having the same shifting issues. We took it back and they tinkered with it for another week and said it was fine and ready for pick up. Shortly after driving it the same shifting issues started happening again! After two more times we gave up and I told my mom to take it to Tony’s. After about a day or two Tony’s found the problem! It wasn’t the transmission at all, it was just a software update issue. They couldn’t do it there but said it would have to be done by Kia directly, which is fine. Kia did the update for around $600 including towing and diagnostics. We bought a used $3,500 transmission from the original mechanic for nothing! Any way we are very grateful for Tony’s knowledgeable and professional service. We would recommend them to anyone. Misty the manager is also so caring, polite, professional and awesome! Thanks again

Alien To None

★★★★★

6 months ago

Pretty honest and hardworking crew, not afraid to really get their hands dirty, and not afraid to tell you when your problem is major or minor! From out of town but if we ever need a pro mechanic and are passing by, we will be giving them a call!

Shay Biton

★★★★★

4 months ago

All i can say is dave is such a nice guy and everybody was friendly if you need to get your transmission fixed I hardly recommend that you go there they deserve the business

Sally Harland

★★★★★

8 months ago

They did an excellent job repairing my son's transmission. The final cost was what they quoted. Friendly and helpful. I will definitely recommend them to anyone who is in need of a transmission repair or replacement.

Hunter Awsum

★★★★★

4 months ago

Best transmission shop in the valley! The amount of knowledge and experience far exceeds other shops I have been to over the years.

Deb F

★★★★★

10 months ago

Straight up place! No pussy footing around. They seemed super honest and Misty ( I believe that's her name)..very knowledgeable and very nice! They got my car back to me early and I paid what my estimate came in at. Will definitely use these guys should I ever need them again.

Jon Ross

★★★★★

a year ago

Took my newly purchased corvette in for a reverse problem and found out the transmission was rare and parts hard to find . Instead insisting they do all work and rebuild it they allowed me to bring in a replacement transmission and then I had to buy a clutch and flywheel. This shop is honest and friendly Misty was great to talk to and Walt with my craziness. I will definitely recommend Tony’s Five Star Transmission to friends and family and I will be bringing my project Camaro in for a new transmission in. Thanks guys

thomas stewart

★★★★★

8 months ago

Tony has been working with me on a transmission for a 73 mustang. He has been doing an excellent job. I highly recommend this shop quality work good people great place