Town North Mazda Service

Rating: ★★★★☆ 4.3 / 5 (94 Reviews)

Town North Mazda Service is a Car Repair located in Town North Mazda Service, 307 Central Expy, Richardson, TX 75080

You can reach Town North Mazda Service through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

Monday: Open (7:30 AM–6 PM)
Tuesday: Open (7:30 AM–6 PM)
Wednesday: Open (7:30 AM–6 PM)
Thursday: Open (7:30 AM–6 PM)
Friday: Open (7:30 AM–6 PM)
Saturday: Open (8 AM–3 PM)
Sunday: Closed

Reviews

Muhammad Abdul-Rehman

★★★★★ 2 weeks ago

Samantha W

This place is my extended family when it comes to the care of my Razzyred, aka my red madza cx5. Greg was my first person contact, and I had a concern about my vehicle he explained to me what was happening, and it was so minot that I felt at ease. The video experience from the mechanic is a very high point for me. So yes, this place is the best and I highly recommend them!!
★★★★★ 2 months ago

Mo Khaleel

★★★★★ 2 months ago

David Jacobs

★☆☆☆☆ 10 months ago

Mercy Switzer

★★★★★ 11 months ago

Yuliia Zadorozhna

★★★★★ a year ago

Art Zil

★★★★★ a year ago

Edward Murphy

Not sure why they hide the coffee and vending machines far away from the service waiting area. They are actually in the back near the bathrooms. Service managers have no energy. Facility is new.
★★★☆☆ a year ago

Holly Grant

I purchased an auto from them back in April of 2022. That experience was amazing absolutely hands down best experience in purchasing an auto and I’ve purchased many throughout my life. Now, for the horrible experience. My car is a little over a year old. My A/C has decided it will work some days and not others in this 100 plus degree weather. I scheduled an online appointment per requirement for service. I arrived yesterday approximately 1 hour prior to my appointment. Might I add I put on my appointment request customer would wait along with exactly the said problem. The young man told me I would have to leave my car…..ok nobody told me ahead of time my car would need to be left and I just drove 90 minutes to arrive at this place. I was very upset so the Manager Mike comes out. They do not have a loaner car for me and proceeded to tell me that if the A/C is currently working they will not be able to diagnose it. I’m fuming mad at this point and walk out! I have contacted corporate along with some others as well. If you expect service after the purchase go with American made car! Update: Spoke with Alex the GM and assured me if it is a warranty issue they will get it fixed as my concern was with the mileage and going over the 36,000 miles. Once this issue is resolved I will update and change my star rating. He also made me aware they get 500 appointments a day and do not have time to review them ahead of time. I feel as if instead of addressing issues they make the customer feel as if they did something wrong. I was also informed by Alex, the owner made the statement if this does not stop they will break ties with me and refuse service. Update:September 5th Took my car back in for them to repair and the blower motor was bad. Service Department was very nice and Victor text along the way to keep me informed.
★★★★★ a year ago