Richardson Chrysler Jeep Dodge Ram Service is a highly-reputable Car Repair service provider based in Richardson, TX. Richardson Chrysler Jeep Dodge Ram Service covers all facets of the Car Repair industry, with a focus on Auto repair shop, Auto electrical service, Auto tune up service. With over 16 reviews and an average rating of 3.4/5, Richardson Chrysler Jeep Dodge Ram Service is a trusted name in the industry. Their presence in Richardson, TX ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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General Manager is a Marine that will treat you right! Semper Fi!
Syed Waqar Hussain
★★★★★
3 months ago
Very responsible, responsive and caring.
OSCAR C.
★★★★★
a year ago
Brought in my Honda civic to get my A/C fixed and Jesus got it back to blowing cold talked me through to what he did to get it working. Thanks
Rey P. Reyes
★★★★★
2 years ago
Frank was amazing and I recommend anyone would like to get a preowned vehicle or a brand new just ask for him he will good take care of yall
Thang bik
★☆☆☆☆
a year ago
Im 22 yrs old looking at a widebody charger and I asked them to take the 7k dealer add ons and Never has a dealership wrote on a piece of paper “you are looking at the wrong car” and when questioned who or why it was written no one took accountability or responsibility for it.
Dave Siewert
★☆☆☆☆
Edited 2 years ago
I will no longer do business here. The service center is way to slow, probably understaffed. Twice I have made appointments, only to wait 2.5 hours for a oil change and tire rotation. Each time the staff are very friendly and apologetic for the slow service. I will no longer allow this service center to waste my time and find it very disappointing that after purchasing a new vehicle I'm treated this way.
Michael Baynham
★☆☆☆☆
2 years ago
Slow. So slow. Oil change and tire rotation will take 2+ hours. Anything else, no matter how small, just leave your car there and move on with your life. Update: they didn’t put the lug nuts on my spare tire after the tire rotation and so it went flying off when I drove away. These people can’t be trusted with a simple tire rotation. I won’t be trusting them to ever touch my Jeep again.
p p
★☆☆☆☆
2 years ago
They will rip you off. They reset the used cars check engine light. So after you purchase the car 50 miles later you have a problem and make you pay for it act like you did it. And it was not disclosed in the purchase. Most crooked car stealer ship ive ever been to. And they make you pay for warranty and warranty some reason don't cover the check engine light huh go figure.
Cynthia Dominguez
★★★★★
a year ago
I took in my Dodge truck for an oil change and other minor maintenance work. Cesar was very easy to approach; his customer service is top notch. Without a doubt I recommend him and RCJDR Service Department for your vehicle needs.
Jackie W.
★★★★★
a year ago
I was so impressed with the service I received at RCJD. From the moment I reported the issue with my key fob to the final reprogramming, the process was seamless. The service advisor, Michael Huynh, was incredibly helpful and kept me informed throughout the entire process. I highly recommend this dealership for their outstanding customer service!"
Kirk Helm
★☆☆☆☆
a year ago
I needed to REVIEW Richardson Dodge. I wanted to blast them about poor customer service, but it looks like everyone else already has. They owe me an oil change that I paid for and refused to honer their end. I'm probably going to have my attorney send them a letter demanding a refund. Or I might just tell everyone to not trust the manager behind the service counter. I've purchased 3 Ram Trucks from this dealer. I will no longer do business with them.
Robert
★★★★★
3 months ago
Great service had Michael help me through the whole process of getting a new car and he made sure I got a great deal. Super friendly and Helpful!
David Villatoro
★☆☆☆☆
5 months ago
“I had an appointment at this service center today at 12:00 PM, arriving at 11:55 AM. I waited in the service bay for about 10 minutes, and during that time, two other customers arrived and were greeted promptly, while I was completely overlooked. Thinking that maybe the process was different, I went inside the service center and waited another 10 minutes. During this time, several service advisors walked past me without acknowledging me at all. I eventually left without any service. This was extremely disappointing, and I hope the management can review their security footage to see what happened. I expected much better customer service.”
Madison Floyd
★★★★★
5 months ago
Best service I’ve ever had at a dealership. I just moved to Texas and within my first week of being here, my Jeep’s water pump needed replacing. They were quick, honest, and kind. I worked with Cesar- he was the best! Highly recommended if you choose to service at a dealership
Matt Buglehall
★★★☆☆
3 months ago
People were friendly, was given a loaner vehicle but was not told that there was going to be two charges on my card immediately. I understand the reason why but was not expecting it and was not told the amount that they were going to charge or that there would be two seperate charges. This would've been four stars except that I'm having to come back for something they supposedly fixed less then two months ago.
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