Tuff Coat Paint & Body Shop

Mandisa Moore

★★★★★

7 months ago

I recently had my car repaired here , and I couldn’t be happier with the results! From start to finish, their team was professional, transparent, and highly skilled. After a minor collision, I brought my car in for an estimate, and they walked me through the entire process, explaining what needed to be done and how long it would take. The quote was fair, and there were no hidden fees just honest, upfront pricing. The repairs were completed on time, and my car looks as good as new! The paint match is flawless, and the bodywork is seamless. The staff was friendly and kept me updated throughout the process, which I really appreciated. If you’re looking for a reliable, high quality auto body shop, I highly recommend them. They’ve earned my trust, and I’ll definitely be returning for any future repairs.

Jayla Bostic

★☆☆☆☆

3 years ago

Terrible experience! I took my car for a paint job - the roof of my car had sun damage. I only wanted the roof to be repainted, but they were insistent that it would be cheaper to paint the entire thing. They kept the car for almost 3 weeks!! I would call every few days to ask for an update, and they would tell me my “car was next,” even though it was not. Very unprofessional…When I got the car back, it looked poorly done. And within a few days, the paint started peeling in very large flaps! It also was bubbling and appeared cracked. I immediately took my car back for them to repair the job, and they kept it again for another four weeks. When it was ready for pick up the second time, you could still see that it was of poor quality. The paint is peeling extensively and I will have to take it to another car painting company. Please do not waste your money here!

Meeser Mouse

★★★★★

5 years ago

My brand new 2020 Jeep got keyed randomly on trip to Georgia in December 2020. I had been waiting for another vacation week to drop it off. On a whim I took a chance with Tuff paint and I'm so glad!! They took care of my baby despite the obstacle of the custom paint. Alex, who was completely professional and upfront with me even told me they had to take it out of the area to ensure that the color matched. Thank you so much!! It was worth being car-less for a few days! Great job!

Tamia Bell

★☆☆☆☆

7 months ago

‼️STEER CLEAR OF HERE‼️ I nearly towed my car out of this shop because they lied, stalled, and disrespected me. Here's what happened… If getting your car fixed, these people will lie to you and turn a 5 day car fix on the paper into 4 WEEKS & give it back in UNSAFE driving conditions. On the 5th day i called and was told my car being "worked on" and will be ready by a specific day which was the following week. When that week came, making it 2 WEEKS now, I was lied to and told they was having trouble "fixing" my suspension and dont know when car will be ready now. Then when I pulled up that SAME DAY, they finally reveal they'd been waiting this whole time on the suspension part and that it JUST arrived. Meaning nothing was ever being fixed.... Was told once installed, which they said would be the DAY AFTER, that it would take 6 more days for rest of body work to be done. They ADMITTED the car had just been sitting on their lot till this part came in..... When those 6 business days came, they suddenly discover the car needs 2 new tires/rims, & a small fix involving mending it. At this point it'd been 3 WEEKS. They already knew those 2 tires weren't good prior to getting my car. Somehow in those 3 WEEKS they never discovered those things even though they should've been discovered them if they were actually doing ANYTHING with my car all that time🤦‍♀️. I had to CALL THEM too in order to even get an update on this. With patience gone I call some other day to confirm if car will be ready on the new day given and soon as i announced my name and car, I was hung up on..... how DISRESPECTFUL. Once I was about to PULL MY CAR OUT from them due to being lied to AGAIN about when car will be ready upon showing up on the day they gave me, week 4 now, that's when they wanna scramble and tell me the car will be ready FOR SURE next day. A deal was cut that if its not, im taking my car back without paying them a dime. And surprise surprise, the car was ready next day. Wasn't called about it either & had to just show up before they closed. However, they gave it back to me in UNSAFE driving condition. The suspension bolt was NOT tightened fully and one of the tires they installed wasnt installed correctly according to my mechanic..... shop said they test drove it but clearly that was a lie since I heard noises soon as I drove off the lot smh.

Luis Gomez

★☆☆☆☆

Edited 2 years ago

I just went for a small dent and they fix dent but very bad paint job. Overspray all over the car my windows door handles fish eyes everywhere they painted. Swirls everywhere left door jam with no clear coat and then said they are not painting it. I had no budget so money was not issue but they are just bad. Not happy will be trying to trade car in because it’s such a bad job makes me not want the car no more.

wilfredo jaime

★★★★★

2 years ago

Great job at Tuff Coat Paint & Body Shop. Changed the bumper on the car and got my Dauther back on the road in no time. Carlos & Ivan are amazing at Customer Service. Keep up the great work.

Luther Louis

★★★★★

2 years ago

Came in for a rear bumper repaint and got more then I expected. They went above and beyond with my car, they corrected the paint on my fender and door and I didn’t even ask them to make my car look 10 times better. Professional and excellent paint and body shop highly recommend them.

Gerardo D

★★★★★

5 years ago

My 2008 Honda Civic was repainting at Tuff Coat Paint ,and it looks awesome. The price was lower than other shops. Thank you for giving my car a second chance :) Recommended.

Michael Matta

★★★★☆

Edited 7 months ago

When I first brought my car in, the repairs took longer than expected and there were a few issues — some dents weren’t fixed, parts of the paint felt rough, and a trim piece I had paid for wasn’t installed. I left feeling pretty disappointed. However, the shop reached out, apologized, and asked me to bring the car back. They repainted it, fixed the dents, and the finish now looks much better. While there are still a couple of small details, that could be improved, and minor parts. the difference is night and day compared to my first visit.

Jack Simes

★★★★★

Edited 7 months ago

Tough coat paint and body is a one of the kind paint and body shop that I recommend to send anyone they do incredible work their prices reasonable and they are honest with what they do thank you for helping me with my grandma's car

Truwanna Boucaud

★★★★★

7 months ago

Zeek took great care of me. My cars paint job was like show room finish that I didn’t recognize it when I first seen it. Paint job only took a couple of days and it was in bad shape. The price was so worth it. I highly recommend this business with great customer service. Zeek thank you so much for the professional service. Love my car again

Jane Irelan

★★★★★

Edited 2 years ago

I was referred to Tuff Coat by my mechanic, Butch Hale because of fender bender. When I got there, I was immediately taken care of by Ivan. Then I saw a car being painted blue and asked about painting my car once the bumper was fixed. The quote was VERY reasonable and my 1999 Toyota Camry desperately needed new paint!! In 4 days, not only my car was fixed, painted the beautiful shade of Icy Blue, BUT, Ivan also got me 2 NEW HEADLIGHTS because mine were really foggy and he thought they should be replaced!!! What a THOUGHTFUL and very kind gesture!! Please tell him Jane says "Hi" when you get there!!🙂

Travon Mondelus

★★★★★

a year ago

The manager was amazing he went above and beyond to repair my vehicle. I definitely would recommend this business.

Sports Spotlight

★☆☆☆☆

9 months ago

My experience at Tuff Coat Auto and Body was terrible from beginning to end. These people don’t care about doing good work — they just want your money. The customer service was unhelpful and rude, and it felt like they were doing me a favor by even speaking to me. They gave me the runaround on pricing and didn’t stick to what we originally agreed on. The quality of the work was way below what you’d expect from a professional shop — sloppy paint, poor communication, and zero accountability. You can tell they’re not in business to help people. Once they get your money, they stop caring. I highly recommend staying away from Tuff Coat if you want honest service and quality work. Total waste of time and money.

Mark Oljaca

★★★★★

2 years ago

Ivan is amazing! Resolved my issues in a professional and friendly manner! The best shop around. I will be back. Great to find people who take pride in their job and willing to help others! I’m impressed!!! Before and After is super clean!!!

Camel

★☆☆☆☆

9 months ago

I brought my car to Tuff Coat Auto and Body expecting professional work, but instead I got a nightmare. The paint job was absolutely horrible — it didn’t match at all, had streaks, and looked like it was rushed with no care or attention. It was nothing like what they promised. Even worse, they tried to scam me. We had agreed on a specific price and that I would only be paying for the paint, not the labor. But when it came time to pick up the car, they suddenly changed the story and tried to charge me extra. When I pointed out what was originally discussed, they acted like they didn’t remember anything and became defensive and unprofessional. Do not trust this shop. They’re dishonest, do low-quality work, and clearly just want your money without delivering on their word. I would never recommend Tuff Coat to anyone.

charles B

★★★★★

Edited 11 months ago

This is the second car I bring to Ivan and I need to say those guys over at Tuff Coat are killing it!!! Look at my baby ! Get your car painted at Tuff Coat! Tell them Chuck sent you !