Tuffy Tire & Auto Service Center

gregg greider

★★★★★

Edited a month ago

The lady at the front desk was courteous and professional. The mechanic was very informative and my experience was positive.

Tomeka Harper

★★★★★

4 months ago

Very honest awesome workers and friendly and amazing atmosphere. They tell you the truth about your car and don't try to get extra money by saying something else is wrong when it's isn't.

Sukhman Kaur

★★★★★

10 months ago

I stopped by Tuffy tire and auto service center for a quick oil check, and Logan went above and beyond my expectations! Not only did they identify that my car needed a top-off, but they also added the oil without charging me a dime. Their efficiency was incredible—I was in and out in minutes, and their kindness left a lasting impression. It’s rare to find a mechanic who combines expertise with genuine generosity. I’ll definitely be returning for all my car maintenance needs and recommending them to everyone I know. Thank you for your stellar service!

Pete W

★☆☆☆☆

a year ago

Stopped to get my brakes repaired. Could not service the car for two weeks because the mechanic was on vacation. Asked for a printed quote and the attendant could not print a quote off despite having two printers because they were broken. This does not translate into confidence as a consumer nor would I trust them with a brake repair in my car. Yikes!

Teresa

★★★★★

7 months ago

Logan is a phenomenal mechanic and outstanding person all around! I had gotten a flat tire during a rain storm and was from out of town and needed to get home. I called the closest place to us and thankfully he agreed to help me out even though he was due to close. Not only did he fix it, he didn’t charge me! I was so impressed with his humanity that I brought my car all the way back from Ionia to have it aligned. I figured I could visit my sister at the same time so it made it worth the drive. During that alignment appointment he found multiple issues that unless fixed at the same time as the alignment it made no sense to do because it would be out of alignment in no time and be a total waste of time and money. He could have just done the alignment and sent me on my way like many other shops would have. He didn’t do that though and showed me everything that needed to be done and why. When I can afford to get it all done at once I will definitely be back! I wish all mechanics took as much pride in what and how they do business! It definitely was refreshing to come across one you can trust and that has integrity😊

Rachael Strzelecki

★★★★★

4 months ago

Tuffy took me from a roaring car to a quiet one in just a few days. They were all very nice and took the time to show me what was wrong with my exhaust. I would definitely recommend them

Mikayla Fry

★★★★★

a month ago

I would 100 percent recommend this place for anyone. They treat you like family, and youll always feel welcome. I will be taking my charger there from now on!

Todd Freestone

★★★★★

2 months ago

I’ve only had a great experience with Tuffy’s. Saved me thousands for helping me with an unnecessary repair that the dealership requested. Great staff too!

H Miller

★★★★★

Edited 2 months ago

I am a long time customer. Under new ownership. The new Owner is amazing! I won the car repair lottery bringing it here my bill was under $100!!!!They replaced a brake light for me today. They are replacing a blower motor today. Wonderful to work with. They are half the cost of the dealer. My dealer told me for exhaust system problems it is better to bring it here to have them repair the issues. The staff are geniuses. Very informed about vehicle issues of many different situations. They got my car into the shop area right away!

Kaylee Hall

★★★★★

4 months ago

The staff here are absolutely amazing. Very down to earth kind people. The front lady Katie greeted me with a welcoming smile and kind words right from the start and the guy who put on my winter tires was such a kind hearted soul. I wish I could remember his name. But they have my business from here on out!!

Lori Evans

★★★★★

6 months ago

I came to Tuffy after another garage misdiagnosed a rattling noise and suggested removing my heat shield entirely. Tuffy not only fit me in quickly, but took the time to assess the issue properly. They explained that removing the shield could cause serious damage, and instead installed a clamp to secure it—no charge, just genuine care and expertise. The fix was fast, thoughtful, and saved me from a much bigger problem down the road. I’m incredibly grateful and happily tipped the mechanic. Highly recommend their integrity and professionalism!

Dori T

★☆☆☆☆

5 months ago

My daughter recently brought her car in and explained that there were several issues. She asked for it to be fully checked over. The mechanic told her it was a bad ball joint and that the car also needed an oil change and front-end alignment, totaling about $400 — which I paid for. Shortly after, her boyfriend called about the ongoing smoking issue, and only then did the shop take another look and discover that the real problem was a blown head gasket. This means I paid over $400 for repairs that didn’t address the actual issue, and the car is still undrivable. I understand that diagnostics can sometimes be tricky, but this was a major oversight that led to unnecessary expenses. I would’ve appreciated a more thorough initial inspection or honest communication before the work was approved.

Miranda

★★★★★

4 months ago

These guys are friendly & efficient with repairing vehicles. Logan, the manager is a great guy also! I had my flex pipe replaced by these guys last year, & I'm about to get some more exhaust work done on my resonator soon too when I can afford too. Thanks Tuffy! 😁

Paige Burns

★★★★★

a month ago

Let me first start with saying Great customer service top tier for me , Not to mention they got me in quick I was getting the run around from 3 other shops, Found Tuffy and they found the problem the first time I took my car in , blown Head gasket Even showed me pictures on everything that was going on, very efficient and got the job done well my car is back on the road driving great. Tuffy has definitely gained a lifetime customer I am very pleased and satisfied with the work they’ve provided☺️Thanks again Tuffy.

Brent Foley

★★★★★

2 months ago

Went to another place before to look at my tire and when coming to Tuffy they were able to give me answers fast and walked me through the entire process and got me back on the road within an hour. They even apologized for the other place messing up when they had nothing to do with it. Beyond grateful for their kindness and willingness to help me after having a poor experience at another shop. Will def be going back! (Also the staff was kind the entire time and didn’t make me feel like “just another customer”- amazing service!)

Jeremy

★★★★★

4 months ago

This is one of the best auto shops I've been too. First off the customer service is top notch, friendly and knowledgeable. Got a alignment on a Friday, and before either even made it home got a lady hit my truck. I called Tuffy and asked if they would check the alignment due to the crash. They said heck yeah bring it up and we'll check it out. Took it 930 am this morning and they pulled it in and checked it. Fantastic service and great customer service! Thanks so much Tuffy!!

Jacqueline Smith

★★★★★

a month ago

This shop is absolutely everything you want your experience at the mechanics to be!! Front desk is patient but direct and to the point, you don't feel it any point in time like you're getting the runaround. Then after they had looked at my vehicle, without an appointment mind you, Roger took me to the garage and explained everything so clearly so I could understand and had a quote for me within minutes. They were able to get the parts and have me back on the road within 24 hours of my first recognizing the car had an issue. I truly can't say enough about the incredible value and customer service this shop gave me, and they have earned a customer for life!! Thank you all so much for your hard work ❤️