About Business
Conveniently located in Mission Viejo, CA, United Auto Glass has established a strong presence in the Car Repair market. They have specialized expertise in Glass repair service, Auto glass shop, making them a top-choice Car Repair specialist in Mission Viejo. Backed by 46 satisfied customers, they currently hold a prestigious 4.9/5 star status on our platform. They take pride in serving the diverse needs of Mission Viejo, CA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, United Auto Glass is the go-to destination for quality and service in Mission Viejo, CA.
Google Reviews
The_ Mandrewz
★★★★★
2 months ago
I work with UAG frequently at my job and just recently had them replace my windshield. They worked directly with my insurance and as usual did a great job! I recommend them to everyone!
Breanna
★★★★★
6 months ago
Excellent experience and service! I had a large crack on my windshield after a long-distance road trip. I called on Tuesday after 4:00 pm, and the receptionist got back to me with a quote within 20 minutes of my first call and scheduled my installation at my home for Thursday morning. The team—Alex and another technician whose name I unfortunately didn’t catch—contacted me during my 8:00–12:00 window to let me know they were 20 minutes away. They were very friendly, courteous, and professional. The installation was done in under an hour, and the final cost matched the original quote from the main office. The whole process was seamless, and their pricing was very reasonable compared to other quotes I received, especially from larger companies like Safelite. Highly recommend — I’ll definitely be back if I ever have another encounter with a large flying rock and need windshield repair!
Eric LaClair
★★★★★
7 months ago
I visited United Auto Glass after contacting Ford for my cracked windshield on my Mach E. I was concerned about making sure all the specs were handled properly and asked Ford for their recommendation. Upon the recommendation to contact United Auto Glass, I scheduled an appointment and the staff were very accommodating and answered all of my questions and concerns. I was offered a convenient appointment and was greeted by a very polite and friendly team. The work was completed in 90 minutes and was done to perfection. I was very satisfied with my experience and will definitely be a customer moving forward. I highly recommend United Auto Glass for your vehicle needs.
maisyn diaz
★★★★★
a year ago
I had a big crack from side to side on my F-150 for the longest time. I reached out to United Auto Glass. They came out and fixed my windshield in a timely fashion. Very professional and friendly. I am extremely satisfied with Junior Villa. I will definitely recommend United Auto Glass to anyone in need of a new windshield or even windshield repair. Thank you Junior and United Auto Glass team. It’s awesome to have you guys.
David L
★★★★★
a year ago
I contacted United Auto Glass after a terrible experience with Caliber Auto Glass. I was able to get a next day appointment to replace my windshield. The team that came out had the job complete in less than 1 hour. Three technicians came out. They were polite and respectful. This will be my go-to place for any auto glass needs going forward.
Zak Priolo
★★★★★
a year ago
My experience with United Auto Glass was so easy! Maria was my point of first contact, she was very efficient in helping me with my claim and getting me in and out of the shop with ease. Glenn (owner) was awesome and even hooked me up with a ride home so I didn’t need to take an uber. I would definitely recommend this shop over safelite any day
h h
★★★★★
Edited a month ago
Excellent serviced Veterans are welcome Expeditious completion of work. Highly recommend
Charles
★★★★★
a year ago
These folks are absolutely outstanding!!!! After having a miserable experience with Safelite the day before. I called United Glass. I explained to the gentleman everything that occurred and now I was in a bind. Not only were they able to obtain the glass to fit a Mercedes Benz 250 GLB. They did it in under 24 hours, for Mercedes parts is unheard of. Not to mention they picked up the car in the pouring rain and brought it back a few hours later . I am extremely pleased and if needed in the future United Glass will be my go too. One last thing. They were cheaper then Safelite and the service is Five Star absolutely Incredible. C. E Fry II
Lysander Canlas
★★★★★
9 years ago
maria, their dispatcher, was patient & understanding that my initial call was for comparing prices. united had the best price around, with excellent ratings. glenn & bryce, the mobile installers, were efficient & very sociable. glenn very pleasently explained what they were doing & answered all my questions. i have no hesitation recommending them.
Behnam Sepehri
★★★★★
10 months ago
United Auto glass were extremely helpful and able to fix the windshield rubber trim on my Lexus quickly. Special thanks to Joseline and Glenn for being able to resolve my issue swiftly.
Tawny Lee Thompson
★★★★★
2 years ago
Great experience. I had a giant branch fall and break my windshield and my insurance referred us to the company. They came to my home the next day right in the middle of the time slot provided. The gentlemen were polite and efficient and did a great job. I would definitely recommend their services.
Michal D.
★★★★★
2 years ago
Stellar customer service! After coming to United Auto Glass for a second opinion due to a previous issue with a prior company's windshield replacement, I was well taken care of by this team. They were able to track down an OEM windshield within 1 day, which usually takes a few weeks to import from Germany, and get me in the next day for replacement. The whole process took less than 2 hours and they even threw in a Starbucks voucher while I waited for my replacement. The placement and work detail was top notch as well. Furthermore, they were able to replace a broken part that I brought in at no additional charge. Everyone was courteous, easy to talk to, and down to earth. Some of the best customer service I've encountered in a long time. Save yourself some time and have Glen look at your auto glass needs. You won't be disappointed.
Marium Bukhari
★★★★★
2 years ago
Only great things to say about United Auto Glass! Maria, was friendly professional vibe from the first phone call, to the time I spent in the office. Glenn worked on my windshield, very friendly, and professional! Personally want to thank Maria & Glenn for helping out. If you're shopping around, support local business, especially a place that can get the job done.
Lily Eisman
★★★★★
4 years ago
On the rare occasion you find a business that you truly fall in love with their customer service. This was exactly my experience with United Auto Glass. A moving truck's load was not properly secured on the freeway and debris being rocks and pebbles, were bouncing out and I was unfortunate enough to have one hit my brand new 2021 Toyota Rav4 windshield. I needed this repaired ASAP. So with the help of my insurance and Dorothy at United auto glass I was back to business. Dorothy really went above and beyond, she worked with my insurance company got my replacement windshield in 24 hrs. Her staff showed up at 1pm and completed the replacement and calibration by 2:20pm. I was beyond impressed by the level of care the guys took in replacing my windshield. They were so friendly and has the best attitude. Dorothy communicated every step of the way. I am a personal shopper/assistant so having my vehicle in working order is crucial for what I do. I can't thank the staff enough, you really are the best!
Teresa Bourgo
★★★★★
4 years ago
The service at United Auto Glass was awesome, from beginning to end. I worked with Sam, who was so helpful and honest with me about pricing. He was able to get me a quote within a few minutes, and the pricing was the best of all the quotes that I'd received. All the staff was friendly and helpful. Hopefully I don't break my windshield again, but if I do I'd go back here 100%.
Wayne Wallace
★★★★★
10 months ago
Very professional, response was quick and competively priced. Second time I have used this company and I highly recommend them for either in shop or mobile service. work performed on Toyota RAV 4 SUV.
Peter Frankudakis
★★★★★
5 years ago
Thank you United Auto Glass! My daughter picked up two chips on her windshield driving on the freeway. We contacted United Auto Glass, they were extremely responsive over the phone. A tech came out that afternoon (he call about 30 mins prior to let me know he was on his way). The tech was very caring and professional. He repaired the chips and the quality of his work was awesome! Thank you again for providing such great service and quality of work.
Tim Brundige Sr.
★★★★★
4 years ago
Our installation team had their F150 back window blown out at 8 this morning. The truck was on a job all day. Called Maria at United at 8:15. She located the glass, sent a tech up to our job site and had the new window in by 1pm. He also vacuumed up all of the broken glass. Done! To Review - We made one phone call to Maria at United and spent the rest of our time working. No down time! How convenient is that!! And...the price was more than fair. The only thing Safelite has ever given me are broken promises and rescheduled appointments. United Auto Glass gets it! Thank you Maria!!!
Jasmine Kakar Woodward
★★★★★
6 years ago
Everyone at United Auto Glass are seasoned professional and provide outstanding customer service. Glenn went above and beyond to help me with my car windshield and find a leak that no one else could. Didn’t gouge me, fair prices, and prompt service. Highly recommend!!
Just Hannah
★★★★★
8 years ago
SERIOUSLY AMAZING SERVICE! I had shattered my back windsheild on my Honda around 5'oclock which is when most businesses close for the day but when I called, Dorthy was more than helpful and she even squeezed me in for the next morning! Glen was the gentleman who came out to fix my car and he went the extra mile to find my car part on such short notice. He had my car fixed and looking like new within the hour and the price was the best in town. Plus I think it came with a warranty and he vacuumed out the glass for me. I would highly recommend them to everyone, they were so nice and just a pleasure to work with! I will be going to them for any glass repair needs from now on.
