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About Business
Vaca Valley Truck & Sport Utility Center brings expert Car Repair solutions to the local community in Vacaville, CA, Vacaville. From Truck accessories store, Camper shell supplier, Towing equipment provider to complex Car Repair projects, they maintain high standards of service quality. Local residents in Vacaville, CA appreciate their attention to detail, leading to a consistent 4.5/5 rating from 72 reviewers. By focusing on the specific requirements of the Vacaville, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Vacaville, CA and beyond.
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Google Reviews
Tim Gomes
★☆☆☆☆ I was reluctant about writing a review for this place thinking it was a one time deal but this really rubbed me the wrong way. Really horrible customer service and follow-through and Kevin will talk down to you. They wrecked my truck when the young kid working there backed it into the cement wall pulling out of the shop when I had the carpet kit done. Their insurance covered it which was nice; although not the original parts and never a phone call to apologize or see how the repairs went for the damage that they caused. Then they didn't know what they were doing, had the carpet kit angled inwards and then said I was too picky when I asked about it and nothing that could be done. This is a carpet kit you're supposed to be able to lay on and that's not real possible with the way they put it in sloping towards the middle and higher on the edges and wouldn't sit flat. Later, i look at it myself and all it needed was for one shim to be removed that took less than 10 seconds. And this place sells and installs them as part of their business? Absolutely horrible! Getting a response after leaving messages is even more of a headache and difficult if not impossible process. So giving the benefit of the doubt I reach out again years later and never receive a call back after I'm told he's not available and will contact me back once he's free. Yeah, a day and a half later and no response. Typical for Kevin. This place is a joke.
William Dickey
★★★★★ I was driving through the area heading to the mountains and needed a construction rack. Kevin didn’t have it in stock, but asked which way I was heading. He got everything set up for me to drive to the manufacturer of the racks company on the way back and they dropped the rack on my truck in about 5 minutes. He had called them a couple of times to let them know I was coming and everything couldn’t have been easier. This is how customer service used to be and it’s amazing when it happens now. Thanks for everything Kevin!!!
J B
★★★★★ I've been here on several occasions having things done to both my trucks. Kevin was always super friendly and willing to go out of his way to help. I went in yesterday to ask a question about my power running boards and was shocked to find out Kevin had passed away. Well his brother now runs the shop and it's still very professional and curtious. I will still use them as my first go to as I trust them. RiP Kevin 🙏
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