About Business
Residents of Chula Vista, CA, Chula Vista have long trusted Valvoline Instant Oil Change for their expert Car Repair needs. Whether you need assistance with Oil change service, Car battery store, Car repair and maintenance service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.3/5 rating with 221 reviews. Throughout Chula Vista, and particularly in Chula Vista, CA, Valvoline Instant Oil Change is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Valvoline Instant Oil Change for any Car Repair inquiries or to schedule a visit to their Chula Vista, CA facility.
Google Reviews
Isboset Moreno
★★★★★
Edited 2 months ago
Great customer service from start to finish! The lady up front was very friendly, welcoming, and professional, which made the experience pleasant right away. The two technicians who worked on my car were also excellent one had long hair green eyes and both were knowledgeable, efficient, and courteous. Even though I can’t remember their names, their customer service really stood out. I appreciate how smooth and easy the whole process was. I’ll definitely be back and would recommend them to others!
Kofi Ofori
★★★★★
a month ago
I've been coming to the 899 East H st. location for a couple years now and each time the technicians and specialists have done an incredible job not only with the physical labor but also with great care for the customer. My last visit was no different. Major shout out to Manager Dariun, specialists Cittaly and every one else whose name I can't remember right now. They are definitely giving chic-fil-a and trader Joe's staff some serious competition in friendliness. 10/10
Eric D
★★★★★
2 months ago
I had a great experience at Valvoline for my oil change. The entire team was professional, efficient, and friendly from start to finish. A special shout-out to Darian, who went above and beyond with excellent customer service. The service was quick/thorough, everything was explained clearly, and I felt confident my car was well taken care of. It’s refreshing to find a team that works so well together and genuinely cares about the customer experience. Highly recommend this Valvoline location. I’ll definitely be back for future services
Daniel Noland
★★★★★
3 weeks ago
Always does their best to make you feel taken care of from the moment you pull up to the second you leave. Beyond their customer service and attention to detail, their service is unparalleled to any other Valvoline/ Jiffy I've been to. If you're looking for a seamless oil change, look no further!
Jasmin Quijada
★★★
☆☆
3 months ago
Came for a courtesy check way to much time wait, they should devide cars in different services. Now the courtesy check has a fee of 10dlls and coolant is 7.99 to tap it off now the courtesy check is not free like it used to be.. I think it will start loosing some customers 45 min and still waiting to be attended to finish my courtesy check..🙄
Cassandra Castillo
★★★★★
a month ago
I had a professional and friendly experience thanks to Aaron and to the assistant managers. The wait was not that long and everything was explained to me in the bay. Never felt pressured to get an additional service. They let me know that the recommendations will be email me for reference. Thank you! Would also recommend going later in the afternoon or evening, seeing as this location is next to a popular Costco / Costco with gas.
Scott Lehman
★★★★★
5 months ago
I have only been going to the Dealer for oil changes for years. I am a “coupon chaser” and am happy to save money whenever possible. It seems like the Dealers are not offering as many coupons anymore, plus it usually takes the Dealer awhile to do a simple oil change. I’ve been observing this Valvoline store for a while every time I go to Costco. I picked a middle of the week day when traffic is a little slower. My service Advisor was Anna. She was very thorough and explained the entire process every step of the way and answered by questions when asked. She also owns a Kia so she was very relevant and relatable to my service needs. She opened my eyes on a couple of key points. The service was quick and efficient. I am completely satisfied. I will be going back to this store for my next service and will seek out Anna’s Bay.
Jose Ortiz
★★★★★
4 months ago
This was my first time visiting a Valvoline oil change location, but I had compared reviews with other similar services and this one has the highest ratings, so I decided to try it out. I was very satisfied with the service on all aspects, from time it took, to the customer service, and the quality of the products used. I recommend Valvoline to anyone looking for a fast oil change, when you don’t have time to setup an appointment at the dealer or an auto shop, but you still need quality for your vehicle. They also have coupons, thats a plus.
Blackbird
★★★★★
4 months ago
Aaron who helped me when I did an oil change and had my tires rotated did a fantastic Job! He double checked my oil levels just to make sure it wasn’t overfilled and he extracted any excess oil so that the oil level was sitting exactly at “Max line” where it should be. Bravo to him, that’s exactly what I look for when I get my car service, and I feel like Aaron did an amazing job and I can fully trust him and his team. Jerry was also very kind and did everything I requested during the service. Props to the team, and thank you!
Vanessa Vazquez
★★★★★
a month ago
Wonderful service from Ana the service manager and team. I have been going to this site for a couple of years and never had the pleasure of meeting Ana until this last service. Very efficient and OUTSTANDING customer service! Very happy with my service. Thank YOU Ana!
Daniel Lee
★
☆☆☆☆
4 months ago
I was here for over an hour just to get my oil changed. If I knew it would've taken them 40 mins to do just one car with my crying baby, I would have left or changed lanes. Three cars that came after me got their services done before me. Their customer service doesn't exist. They don't care how long you wait, and they clearly don't care about "first come first serve" policy they are advertising everywhere, including on the replies to the Reviews here on Google. If they did, they would have checked in with me and told me to change lanes or given me a heads up. They then take more than 25 mins just to simply change my oil. What 15 minutes?? After I paid, the girl worker told me they would be done in three minutes but they took another 15 mins. I expressed my frustration by informing them I waited 40 minutes for a single car before me and that three cars that came before me went ahead of me, but the girl worker did NOT care and just simply said they are sorry that it sometimes takes long. Was very dismissive and matter of fact. I will never be back here because of how this place is ran overall.
Marshall Boehle
★
☆☆☆☆
a month ago
The tech Stripped the stud on my 2023 Forester during a tire rotation. Gave them 2 new lug nuts and stripped those aswell. The car is 3 years old and has been in SOCAL is whole life and the tech blamed it on the stud being "rusty" the stud looked fine. Wasn't offered an option to talk to a manager. Had to drive off with one lugnut short on the wheel to go pay for a repair this shop caused. Fine for fluid changes but other service id steer clear.
Laine
★★★★★
a month ago
It was really a quick service like for me who's really on the go. The person who attended my oil change really explained what needs to be done with my vehicle for my safety and budget friendly cost of maintenance for my car.
Octavio Hernandez R
★★★★★
2 months ago
Friday 1/17/2026 I have been here since 4:05pm and now it’s 5:29pm. The car in the front just moved in… so that might take an other 20-30min… Out of the 3 lines all other ran perfectly… This line took for ever… still don’t know how long this will take… 15 min oil change… Don’t think so. Sad, but yes… Bad advertising… Very bad… :/
Joseph Espinosa
★★★★★
6 months ago
I have never had service this good from anyone. This person is so genuinely personable. Plus his attention to detail is next level. His name is Aarron. He is definitely an asset to Valvoline. This guy for sure deserves a raise. He has customer service you would find at a three-star Michelin restaurant. Keep this guy happy, he makes Valvoline look amazing. Thanks for making my day Arron.
Jamal Finley
★★★★★
2 weeks ago
Great overall experience. Highly recommend. Manager came up to me after service and thanked me personally.
Russell Reed
★★★★★
6 months ago
Love this place. Was my first time there. The manager Anna came right out checked all the lights and brake lights. Introduced herself and the whole team was amazing. Caring, respectful. And soo nice. This is where I will be going from now on. Thank you Anna and the team.
Dominick Frasso
★★
☆☆☆
5 months ago
$77 for self provided oil change is ridiculous. Provided own oil and filter and wouldnt let me use a valid coupon. Again, for self provided oil and filter that is insane. Will need to just start changing myself. Their price has jumped from $40 to $50 and now $77 for self provided oil change. Go somewhere else or do it yourself. Insane cost.
Gayle Delima
★★
☆☆☆
3 months ago
Took 30 min because they dropped my oil cap inside my truck. They shouldn’t advertise 15 min oil changes. I go in with the intent that it will take 15 min but it did not. I had kids to pick up and other stuff to do
Alan Palmer
★★★★★
Edited 6 months ago
Dariun Black was my technician. He was very friendly, knowledgeable and explained the process and what they were going to be doing. This was my first time using Valvoline, and I appreciated the way he conducted himself. Very professional, and even though he mentioned different services I might need, I never felt pressured. Just informed. I also appreciated Christian asking if I was a veteran, and then telling me about the military discount of 15%. He didn’t have to do that, but that’s another reason I will come back to Valvoline, and tell my friends also.
